Administrative Assistant

We are looking for an Administrative Assistant to support housing-related operations for a university environment in Louisville, Kentucky. This Contract position will provide administrative coordination across residence life activities, student support processes, summer program logistics, and office operations. The role is well suited for someone who is organized, service-focused, and comfortable managing details across multiple priorities in both office and campus settings.

Responsibilities:

• Direct student questions and concerns to the appropriate team members, follow up on outstanding issues, and help ensure timely communication back to residents.
• Support residence hall security coordination by monitoring the status of camera coverage, arranging requests for new equipment, and assisting with key card updates when needed.
• Help administer summer camp and conference activities by tracking agreements, confirming attendance details, and coordinating billing follow-up to support accurate invoicing and collection.
• Maintain records related to room availability and vacancies so turnover activity can be scheduled efficiently.
• Perform daily administrative support duties such as data entry, document handling, call coverage, and reception-related tasks for housing operations.
• Use department software and Microsoft Office tools to organize information, verify records, prepare reports, and assist with audits of operational activity.
• Coordinate with staff across multiple housing and student service areas to keep assignments moving and ensure deadlines are met.
• Travel throughout campus as needed to support residence hall-related tasks and verify operational needs in various locations.
• Previous experience providing administrative support in an office, academic, or customer-facing environment.
• Ability to manage multiple assignments, maintain accurate records, and stay organized in a fast-paced setting.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, Teams, and PowerPoint.
• Experience with customer service, including handling inquiries professionally and responding with urgency and care.
• Strong written and verbal communication skills with the ability to work collaboratively across teams.
• Comfort with data entry, receptionist responsibilities, and answering inbound calls.
• Ability to adapt to changing priorities while maintaining a high level of service and attention to detail.
• Willingness to move throughout a large campus environment and occasionally handle light materials up to 10 pounds with assistance as needed.