Accounts Receivable Supervisor/Manager

We are looking for an experienced operations leader to oversee the full order-to-revenue process for a manufacturing environment in the Hartford, CT area. This position manages complex transactions from order intake through procurement, billing, and revenue-related activities while maintaining a high standard of accuracy, compliance, and customer service. The role works closely with internal and external partners to solve issues, strengthen controls, and improve the effectiveness of day-to-day operations. This is an excellent opportunity for a hands-on manager who can guide a team, support financial processes, and drive continuous improvement across the transaction lifecycle.

Responsibilities:

• Direct and develop a team responsible for order-to-revenue activities, providing coaching, feedback, and performance oversight to support strong execution.
• Oversee the progression of customer transactions from initial order through purchasing, invoicing, and related financial processing to ensure timely and accurate completion.
• Balance team workload against order volume and transaction complexity, setting priorities that meet service expectations and business deadlines.
• Track operational results through performance measurements, using data to identify trends, improve output, and strengthen accountability.
• Partner with Sales, Procurement, Accounting, IT, suppliers, and other stakeholders to address exceptions, resolve process gaps, and improve coordination across functions.
• Supervise purchasing-related activities, including vendor interaction, purchase order review, and adherence to commercial and contractual requirements.
• Ensure invoices, costs, payment terms, reconciliations, and supporting financial records align with established controls and agreement terms.
• Identify potential risks tied to timing, pricing, billing, procurement, and compliance requirements, then take action to reduce operational and financial exposure.
• Serve as a functional lead for the organization's business system used in order-to-revenue processing, supporting accurate transactions, user training, testing, and process enhancements.
• Create and refine procedures, workflows, and internal controls that increase consistency, scalability, and overall operational efficiency.
• Bachelor’s degree in Accounting, Finance, Business, Operations, or a related discipline is preferred.
• At least 5 years of progressive experience in accounts receivable, order management, finance operations, procurement, or a related business function.
• Prior experience leading or supervising employees, with a proven ability to develop team performance.
• Solid knowledge of accounts receivable, accounts payable, general ledger activity, billing practices, procurement, and reconciliation processes.
• Understanding of financial controls, contractual compliance, and the importance of transaction accuracy in a business environment.
• Strong analytical, organizational, and problem-solving skills with close attention to detail.
• Effective communication skills and the ability to work collaboratively with cross-functional teams and external partners.
• Demonstrated success improving workflows, increasing efficiency, and supporting a high level of customer service.

Please send resumes directly to Chelsea Halon - chelsea.halon@roberthalf com