Accounts Receivable Specialist

Robert Half is seeking an experienced Accounts Receivable Specialist to join the accounting department of a well-established industrial distribution company. This position will oversee a broad range of receivables activities, including customer invoicing, account maintenance, payment follow-up, and reconciliation. Working closely with the sales, customer service, and operations teams, this individual will help ensure invoices are accurate, customer accounts remain current, and billing issues are resolved efficiently. The ideal candidate is proactive, comfortable managing a large volume of customer accounts, and able to identify discrepancies before they affect the company's cash flow.

Key Responsibilities:

• Manage daily accounts receivable activities for an assigned portfolio of commercial customers.
• Generate, review, and distribute customer invoices for product orders and service transactions.
• Verify pricing, purchase order details, shipping documentation, and billing terms before invoice submission.
• Monitor customer balances and review aging reports to identify overdue accounts.
• Follow up with customers regarding outstanding invoices and payment discrepancies.
• Reconcile customer accounts and research deductions, credits, returns, and short payments.
• Coordinate with sales and warehouse teams to resolve order-related billing disputes.
• Process credit memos, account adjustments, and customer account updates with appropriate approvals.
• Maintain accurate AR records and prepare customer statements as needed.
• Assist with cash applications and payment posting during high-volume periods.
• Prepare monthly receivables reports and support month-end close activities.
• Identify recurring billing issues and recommend improvements to invoicing and collection procedures.
• 3+ years of progressive accounts receivable experience.
• Strong background in commercial billing, customer account reconciliations, and collections follow-up.
• Experience in wholesale distribution, manufacturing, or industrial services preferred.
• Proficiency in Excel and accounting systems such as Sage, NetSuite, or Microsoft Dynamics.
• Strong understanding of AR aging, credit memos, payment terms, and cash applications.
• Excellent communication and customer service skills.
• Ability to manage multiple customer accounts while maintaining accuracy and meeting deadlines.