Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to join a fast-paced team in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who is confident handling business-to-business collections, billing support, and account research in a high-volume setting. The role offers the opportunity to contribute immediately, partner with internal teams, and help keep receivables current and accurate. Candidates who are organized, proactive, and comfortable managing multiple priorities will thrive in this assignment.

Responsibilities:

• Oversee a large portfolio of receivable accounts and track outstanding balances to support timely payment collection.
• Conduct business-to-business collection outreach by contacting customers to review overdue invoices and confirm payment plans or status updates.
• Investigate billing questions, reconcile account differences, and work toward prompt resolution of payment-related issues.
• Record customer interactions, collection activity, and account updates with a high level of accuracy in internal systems.
• Collaborate with cross-functional partners to address invoicing concerns and improve the flow of billing and payment processing.
• Use Epicor, Microsoft Teams, and Excel to organize daily activities, monitor account performance, and prepare reporting as needed.
• Assist with cash activity and related accounts receivable tasks that support accurate account maintenance.
• Contribute to workflow improvements and provide support on special assignments tied to credit and collections operations. For immediate consideration please contact: Kelly Fellows at 865-370-2219 or Brady Hawkins at 865-370-2206.
• At least 2 years of experience in accounts receivable, credit collections, or a closely related finance function.
• Background in business-to-business collections with the ability to manage customer communications professionally and effectively.
• Working knowledge of billing processes, cash applications, and account reconciliation activities.
• Proven ability to succeed in a high-volume environment while meeting deadlines and balancing competing priorities.
• Proficiency with Microsoft Excel and experience using ERP systems such as Epicor in day-to-day work.
• Strong communication, organization, and problem-solving skills with careful attention to detail.
• Ability to work independently while also partnering effectively with internal teams across the business.