Accounts Receivable Clerk

We are looking for an Accounts Receivable Clerk to join an IT Software organization on a Contract basis in Mason,Ohio. This role focuses on maintaining accurate receivables records, posting incoming payments, and partnering with internal teams and customers to resolve billing and collection issues efficiently. The position offers the opportunity to support financial accuracy, improve cash flow, and contribute to month-end activities in a fast-paced business environment.

Responsibilities:

• Record and allocate customer payments promptly to ensure account balances remain current and accurate.
• Investigate unpaid invoices by working closely with customers, order processing teams, and finance partners to identify and resolve payment delays.
• Reconcile receivables records against customer account information and internal financial data to maintain consistency across reporting.
• Carry out collection efforts on overdue balances through structured follow-up, direct customer communication, and escalation when needed.
• Support receivables process improvements, including automated collection workflows, where applicable.
• Monitor aging reports and help reduce long-outstanding balances while improving overall cash collection performance.
• Process expense and corporate card transactions through Concur in alignment with company procedures.
• Assist with period-end close tasks, reporting needs, and additional financial analysis as assigned.
• Associate degree in Accounting, Finance, or a related discipline.
• At least 5 years of experience in accounts receivable, invoicing, or business-to-business collections.
• Working knowledge of the order-to-cash cycle and its impact on financial operations.
• Ability to review large data sets and identify discrepancies, trends, and collection priorities.
• Basic understanding of commercial regulations and sales tax considerations.
• Strong English communication skills for working with internal stakeholders and external customers.
• Experience supporting global or multi-entity organizations with differing local and consolidated accounting records.
• Proficiency with accounts receivable tools and reporting platforms, including NetSuite and Microsoft Excel.