Accounts Receivable Clerk

We are looking for an Accounts Receivable Clerk to support the day-to-day credit and collections function for a wholesale distribution operation in Kentwood, Michigan. This role focuses on accurate cash application, account monitoring, and timely follow-up on outstanding balances while partnering with customers and internal teams to keep accounts in good standing. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced finance environment.

Responsibilities:

• Oversee a designated portfolio of customer accounts and maintain accurate records of receivable activity.
• Process daily incoming payments, including cash deposits, drafts, and credit card transactions, with a high level of accuracy.
• Apply receipts to customer balances and record related entries to the appropriate general ledger accounts.
• Evaluate customer credit exposure by monitoring limits, payment patterns, and aging trends.
• Approve or hold order release decisions based on credit standing and outstanding past-due amounts.
• Prepare and respond to credit reference inquiries and maintain supporting documentation.
• Partner with customers and sales contacts to address delinquent balances and accelerate payment resolution.
• Investigate billing or account discrepancies, resolve disputed items, and coordinate outside collection support when necessary.
• Track sales tax exemption documentation and process account credits when appropriate.
• Provide cross-functional support to other accounts receivable and finance team members and assist with additional duties as assigned.
• 3+ years of experience in accounts receivable, collections, or a broader accounting support role.
• Associate or bachelor’s degree in Accounting, Finance, or a related discipline preferred.
• Hands-on experience with cash application, commercial collections, billing support, and account reconciliation.
• Proficiency in Excel for organizing data, reviewing account activity, and preparing reports.
• Working knowledge of SAP or a comparable ERP system used in finance operations.
• Strong written and verbal communication skills with a customer-focused and collaborative approach.
• Excellent attention to detail, organizational ability, and follow-through when managing multiple deadlines.
• Demonstrated problem-solving skills with the ability to identify issues, recommend solutions, and escalate concerns appropriately.