Account Manager

We are looking for an Account Manager to join a growing team in Addison, Texas in a contract-to-permanent position. This role supports daily customer-facing and administrative activities for the assembly technology division, with a strong focus on order accuracy, responsive service, and effective coordination. The ideal candidate is organized, attentive to detail, and comfortable balancing account support with sales-related communication in a business-to-business environment.

Responsibilities:

• Manage the full lifecycle of customer quotes and sales orders, ensuring timely and accurate processing.
• Respond to customer questions and requests with professionalism, providing dependable support throughout the account relationship.
• Coordinate administrative activities that support the assembly technology division and maintain alignment with established company procedures.
• Assist with purchasing and customer service tasks related to account operations and internal order handling.
• Build and maintain strong relationships with business clients by addressing inbound inquiries and following through on service needs.
• Support inside sales and account management efforts by helping customers with product-related requests and order details.
• Previous experience in account management, customer service, inside sales, or a related business-to-business support role.
• Manufacturing industry experience is preferred, though candidates from other backgrounds will be considered.
• Proficiency with Microsoft Office applications, including Word, Excel, and Access.
• Strong attention to detail with the ability to manage information accurately and stay organized.
• Effective communication skills and a customer-focused approach to problem solving.
• Reliable transportation for consistent attendance at the Addison, Texas work location.