Customer Solutions Technical Sales - Spokane

Company Overview:

Rogers Machinery, founded in 1949, specializes in industrial compressed air systems, blowers, vacuum pumps, and positive displacement pumps. We have 8 branches in the Northwest with full sales, service, and parts capability as well as locations in San Jose, CA, Atlanta, GA, Houston, TX, and Southern California. Our production facilities are in Portland, OR and Centralia, WA. Visit our web site for more information at www.rogers-machinery.com.

Rogers Core Values: Commitment to our Customers; Honesty; Safety; Commitment to our Employees and the Communities we serve.

Benefits: Full medical, dental, vision & life coverage; profit sharing & 401k; career training & growth support; counseling, life coaching, financial planning, personal & professional support; tuition reimbursement; paid vacation and sick leave; referral program; flexible spending account; legal aid; voluntary additional benefits (accident, hospital, etc.)

Career Website: rogers-machinery.com/pages/careers

Job Summary:

The Customer Solutions Sales Representative is responsible for selling equipment, parts, and service programs while maintaining strong customer relationships. This hybrid role supports both new sales and aftermarket sales to grow revenue and provide prompt, reliable service.

The position includes making 4–6 customer visits per day and 3 cold calls per week. The representative will follow up with new equipment customers, re-engage with former service customers, and promote maintenance programs to keep equipment operating efficiently.

Essential Job Duties:

• Identify and secure new business through prospecting, networking, and cold calls.
• Follow the sales cycle from beginning to end including initial contact; client needs analysis, development of proposals and presentations, and obtaining purchase orders.
• Increase sales of aftermarket parts, repairs, maintenance plans, and specialty services.
• Follow up with new equipment buyers to enroll them in factory service programs.
• Reconnect with former customers to regain their business.
• Identify and sell desiccant replacement opportunities to improve system performance.
• Provide customers with technical guidance on maintenance, parts, and service needs.
• Work closely with the Service Manager, Service Technicians, and vendors to coordinate solutions and meet customer requirements.
• Prepare and manage quotes for installations to ensure timely and profitable completion.
• Promote effective communication between sales and service teams.
• Act as the branch lead for specialty gas products, including N₂ generators, high-pressure compressors, and blowers.
• Ensure all customers are informed about available factory service options.
• Contribute to the regional market development strategy and explore new business opportunities.

Additional Job Duties:

• Other duties as assigned

Qualifications:

• Minimum 3 years of inside or outside sales experience with capital or industrial equipment.
• Mechanical and electrical knowledge or aptitude required.
• Bachelor’s degree in mechanical or electrical engineering preferred.
• Ability to learn and communicate technical equipment benefits clearly.

Physical Demands:

• Able to lift and move up to 25 lbs.
• Frequently on customer sites and walking job locations.
• Occasional bending, pushing, and pulling while on site.

Job Type:

• Full-time

Benefits:

• Health Insurance (medical and behavioral health)
• Dental Insurance
• Vision Insurance
• Flexible Spending Account(s)
• Life Insurance
• Profit Share
• Paid Time Off
• 401(k) and Roth Plans
• Tuition Reimbursement
• Referral Program
• Professional Development Assistance
• Employee Assistance Program
• Mental Health Therapy and Coaching
• Legal Aid/ID Shield
• Financial Advisors
• Pet Insurance
• Ancillary Benefits such as: Critical Illness, Accident, Voluntary Life Plans, Short and Long Term Disability Plans etc.

Pay Range:

• $90,000 - $110,000 annually

People with a criminal record are encouraged to apply

Work Location: Hybrid and on the road in the Spokane Metro Area