Jobs in the United States

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Medicare Pharmacy Stars Associate Director
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Remote, United States
The Pharmacy Stars Associate Director will be a part of a collaborative Pharmacy Stars team which is accountable for Humana's Stars patient safety measure performance. The Associate…
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Aseptic Production Operator II
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Follow Quality Control Niagara’s procedures for in-process checks, sampling, and inspections to ensure product quality and compliance. Perform visual inspections, measurements, and other…
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Sr. Maintenance Technician
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Plant QA Technician Lead
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Collect in-process and finished product samples.
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Advance Practice Provider NP/PA
CVS Health
Plano, TX
- $41.85 to $90.13 USD / hour
…Quality, Safety, Shared Governance, Well-being, and Professional…
Added 1 min ago
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Part-Time Sales Lead - Famous Footwear
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CLOVIS, CA
- Part-time
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in…
Added 1 min ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
CLOVIS, CA
- Part-time
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in…
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Video Director, Vogue
Advance Magazine Publishers Inc. HQ
NY
● Provide direction throughout the post production process by preparing papercuts, reviewing each cut, sharing music/graphics direction, pulling 3rd party assets and ensuring that each…
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Instructional Support, (ESE) - Three Oaks Elementary School
School District of Lee County
FL
Completion of 60 credit hours or an Associate's degree from an accredited institution.
Added 1 min ago
Instructional Support, (ESE) - Lehigh Senior High School
School District of Lee County
FL
Completion of 60 credit hours or an Associate's degree from an accredited institution.
Added 2 mins ago
Supervisor - Maintenance
Nellson Nutraceutical
Anaheim, CA
Support training and development of maintenance staff.
Added 2 mins ago
SS
Front Desk Sales Associate
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- $17 to $19 USD / hour
We are seeking a sales-driven Front Desk Sales Associate who is passionate about creating exceptional client experiences. As the first and last point of contact for our clients, you will…
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E
Sample Management Associate (Part-Time)
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…studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular…
Added 2 mins ago
E
Sample Management Associate (Part-Time)
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- Part-time
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AY Residence Life Residential Facility Assistant (RFA) (WS-ST3)
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Supervisor: Associate Dean of Students for Residence Life & Student Conduct/Designee
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Customer Data & Insights Analyst
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Strong SQL development and data manipulation skills.
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Lead Production Technician, Missiles
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The Manufacturing Production team is responsible for a wide range of activities that are crucial to the manufacturing process including operating equipment, assembling products, performing…
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Admissions Advisor I
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…assist students through our University partner’s enrollment process. The Online Admissions Advisor I is an exciting position for an energetic, goal-oriented and results-driven individual…
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Director of Employee Relations
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…retaining talent. As stewards of growth and talent, we fuel the associate experience and enable operational excellence, creating environments and partnerships people want to be part…
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Director of Human Resources
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…retaining talent. As stewards of growth and talent, we fuel the associate experience and enable operational excellence, creating environments and partnerships people want to be part…
Added 4 mins ago
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Parent Educator
The Immigrant and Refugee Community Organization
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…implement the PAT model, emphasizing parent-child interaction, development-centered parenting, and family well-being in their work with families. Parent Educators will plan & implement the…
Added 4 mins ago
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Security Officer
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- $67,104.47 USD / year
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Added 5 mins ago
Engineering College Co-op
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…academic knowledge to real-world projects and contribute to the development of cutting-edge automotive…
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Assistant/Associate Professor of Family Medicine
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…participate in preclinical and clinical teaching, curriculum development, scholarly activity, mentoring, and service to the department, institution, and…
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Neurodiagnostic Technician Registered
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And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

RLDatix

Technical Implementation Analyst

Remote, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that.

RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology including AI - to deliver marketing leading solutions for our clients.

We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

Our values are in our name... TeamRLD

TEAM - It all starts with Team... we win 'together'... with our customers. In this role, you'll collaborate across multiple departments and teams, building unified approaches that strengthen our collective impact on healthcare safety.

RESPECT - Everyone is accepted and expected to be a 'pro'(fessional). You'll demonstrate professional excellence whilst instructing and enabling teams to deliver world-class outcomes that reflect our commitment to healthcare transformation.

LEAD - We innovate to solve problems and believe that everyone can lead by making people and situations better. You'll lead through influence and expertise, innovating solutions that make complex landscapes more navigable for our teams and clients

DELIVER - We set big goals (Rocks) and focus on making progress every day. You'll drive measurable improvements across the organization whilst maintaining daily focus on systematic progress that enhances our data maturity.

What You Will Do:

As an Analyst within our Professional Services team, you will deliver tailored technical solutions for diverse customer requirements, leveraging your growing expertise in system architecture, programming, and integration. Youll collaborate with colleagues to implement AI-assisted workflows, support complex data migrations, and contribute to custom development projects under established guidance. Using your analytical skills, you will help diagnose and resolve technical issues, participate in quality assurance, and apply financial acumen to project activities. This role supports the creation of scalable service delivery components while building strong partnerships with stakeholders to ensure high-quality, customer-focused outcomes.

Key Responsibilities:

Service Solution Development & Implementation

Apply established technical methods to deliver complex customer solutions, ensuring that implementation aligns with routine customer needs.
Support custom development activities by recognizing patterns in service delivery challenges and translating them into practical, tailored solutions.
Execute assigned deployment and integration tasks, adhering to best practices and contributing to high-quality service outcomes for project teams.

Stakeholder Collaboration & Support

Build collaborative relationships with internal teams and customer representatives, supporting shared project objectives and quality service delivery.
Identify stakeholder requirements by listening actively and responding constructively to diverse technical needs within Services Delivery projects.
Participate in partnership initiatives by offering relevant insights and supporting the implementation of tailored solutions under guidance.

Technical Problem Diagnosis & Resolution

Utilize diagnostic tools to examine technical issues and process incidents, focusing on immediate system and service challenges with routine complexity.
Support the creation of reliable solutions by recognizing recurring technical faults and escalating non-standard problems for further analysis.
Document resolutions and communicate technical findings clearly to team members, fostering shared understanding of routine system challenges.

AI & Automation-Driven Service Enhancement

Utilize AI-assisted and automated workflows in routine service delivery tasks, identifying opportunities to improve process efficiency.
Support the adoption of automation solutions by recognizing their appropriate use cases and clarifying limitations to immediate teams.
Monitor and report on the effectiveness of AI-driven enhancements, contributing to continuous improvement within the service delivery context.

Technical Domain Application & Quality Assurance

Utilize core technical knowledge to build and test functional code modules, contributing to reliable and scalable service delivery components.
Participate in system validation, regression testing, and quality assurance processes to ensure robust deployment for immediate projects.
Support installation engineering and technical validation activities, following established protocols and escalating issues when necessary.

Experience You Will Need:

The ability to deliver application software installations, integrations, software upgrades, application migrations, and database migrations.
The ability to lead technical implementation and data conversion projects (ETL) to support customers transitioning to new RLDatix platforms.
Proficient with T-SQL and able to create complex SQL queries to view and manipulate data in a SQL Server database.
Experienced in working on Microsoft Windows Server operating systems and IIS to support or implement software.
Proficient in creating, updating, and reviewing various file types including XML, CSV, and JSON.
A firm understanding of LDAP and Federated Authentication (SAML) models.
A general understanding of the Extract, Transform, and Load (ETL) process.
Are knowledgeable of networking concepts, such as protocols, ports, VPN, routing, and firewalls.
Demonstrated ability to apply core technical knowledge to develop functional code modules, participate in system testing, and support the creation of scalable service components.
Experience utilizing established methods and diagnostic tools to identify, examine, and resolve routine technical issues impacting team operations.
Proven capability to build collaborative relationships and comprehend diverse stakeholder needs in order to support tailored service delivery initiatives.
Understanding of AI-assisted service delivery solutions, including the ability to support automation adoption and create streamlined workflows for routine customer needs.
Ability to utilize financial data to examine project costs and support project budgeting by creating basic cost-benefit justifications for service initiatives.

Nice to have:

Project management certification or education (e.g., ITIL, Lean Six Sigma, Scrum, Agile).
AWS certification (e.g., Foundational, Associate, or Specialty).
You have a general understanding of the HL7 message protocol used for the transmission of ADT messages.
Experience with FHIR would be a bonus.
Experience with a scripting language (e.g., JavaScript, Python, PowerShell)

What You Will Gain:

Joining our Professional Services team as an Analyst offers you an excellent foundation to accelerate your technical career. You'll gain hands-on experience delivering advanced customer solutions, including custom integrations, data migrations, and UX/UI enhancements, all while working alongside experts in a collaborative and innovation-driven environment. This role offers you exposure to diverse, cutting-edge technologies and the chance to build skills in solution architecture and platform extension.

As you contribute to impactful projects, youll develop the technical and problem-solving capabilities needed for rapid professional growth, with clear opportunities to progress within our dynamic Customer Operations structure.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition

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More about this job

Skills

Cooperate with colleagues
Analytical skills
Quality assurance
Financial capability
Collaboration
Process improvement
Quality assurance methodologies
Data engineering
SQL
Microsoft SQL Server
Microsoft Windows Server
LDAP
SAML
VPN
Budget management
Project management
ITIL
Lean manufacturing
AWS certification
JavaScript
Python
Microsoft PowerShell
Problem solving

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