IT Support Specialist (grow into Sys Admin)

IT Support Specialist (grow into Sys Admin)

$60,000 to $85,000 salary

Ravenna, Ohio (hybrid)

Company

• Industry leader
• Laid-back culture, open-door policy
• Multiple weeks PTO plus paid holidays
• Medical, dental, vision benefits; 401k match
• Training program and clear advancement opportunities
• Significant investment for market disruption and major growth
• Artificial Intelligence implemented in manufacturing to scale company
• Custom integration from shop floor all the way through ERP and CRM
• Technology leveraged at every opportunity to leapfrog the competition

Role

• Onsite initially, 1-2 hybrid days once established
• IT Support with a defined path into Systems Administrator
• Support Windows 11, Microsoft 365, Outlook, and Teams
• Support desktops, laptops, printers, mobile devices and barcode scanners
• Handle tickets and resolve most day-to-day issues independently
• Work with Active Directory, Group Policy, DNS, DHCP, Entra ID, VPN and WiFi
• Take on more responsibilities over time to grow into a Systems Administrator role
• Provide occasional after-hours support for planned maintenance and critical incidents, with comp time

Required

• Professional IT support
• Reliable with great communication skills
• Windows, Microsoft 365, Outlook, Teams
• Working knowledge of Active Directory
• Ability to handle day-to-day issues with little supervision
• Willingness to learn and take on more responsibility
• Ability to pass a background check

Preferred

• Microsoft Entra ID, Exchange Online, SharePoint, Intune
• Hybrid Active Directory / Microsoft 365
• UniFi or similar network platforms, firewalls and VPN
• Server experience (Hyper-V, backup and recovery) or interest in developing it
• PowerShell or other scripting and automation
• Manufacturing or plant-floor IT experience
• German language skills are a strong plus

Next step

• Email your resume to Sean.Zetts@RiversideRecruiting.com

Sean Zetts

440-447-0001

Riverside Recruiting

Sr. Recruiter & President

www.RiversideRecruiting.com

www.LinkedIn.com/in/SeanZetts

Sean.Zetts@RiversideRecruiting.com