Clerical Coordinator

Description SUMMARY Responsible for coordinating service between the front office and back office of the practice. This includes ensuring that patients are seen in a timely matter. The Clerical Coordinator-Receptionist’s primary role is to maintain the organized, coordinated overall workflow of the Practice.

DUTIES & RESPONSIBILITIES

· Greet and check-in Patients. · Retrieve, process, and secure forms. · Print/set up new patient packets, assist patient with completing patient packets. · Set up Patient Portal for new patients. · Room Patients. · Other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS

Education/Certification · High School Diploma or GED

Skills/Experience · Knowledge of computer programs. · Ability to multitask in a face paced environment. · Ability to operate a computer and basic office equipment. · Ability to operate a multi-line telephone system. Provide high touch customer service · Answer telephone in a pleasant and helpful manner. · Ability to read, understand and follow oral and written instructions. · Ability to establish and maintain effective working relationships with patients, employees, and the public. · Well organized and detail oriented.

Preferred Qualifications · Experience with patient management systems. · CPR/BLS Certification. · Bilingual