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Added 1 min ago
Information Systems Security Engineer
CSEngineering
Rockville, MD
CSEngineering is seeking an experienced Information System Security Engineer to join our growing team! This position will support the Indian Health Service (IHS), Division of Information…
Added 1 min ago
Senior Systems Engineer
Sierra Lobo, Inc.
Cleveland - 44135, OH
NASA Glenn Research Center, under the SpaceDOC-III contract, is seeking a Systems Engineer with 15+ years’ experience in spaceflight project engineering support in system architecture…
Added 1 min ago
Engineer - Project Engineer-Design Lead
Eli Lilly and Company
United States
…vary (for example, an R1 hire would have a title like “Project Engineer – Design Lead – GFD” whereas an R4 would have a title like “Sr Principal Project Engineer – Design Lead – GFD”). This…
Added 1 min ago
Associate Director - Project Management - GFD
Eli Lilly and Company
United States
· Leads program execution in compliance with Company policies and procedures and applicable regulatory and quality requirements for the facilities and systems delivered.
Added 1 min ago
Server Virtualization Platform Operations Engineer
Eli Lilly and Company
United States
The Cloud and Connectivity organization is actively looking for a VMware ESX Platform Operations Engineer to join them. Do you like to solve challenges and have an interest in large scale…
Added 1 min ago
WD
Sr Software Engineer (Java/Full Stack)
Walt Disney Attractions Technology LLC
Orlando, FL
- $137,200 to $184,000 USD / year
The Sr. Software Engineer will report to the Manager of Software Engineering.
Added 2 mins ago
Cloud DevOps & SRE Engineer
Zact Inc.
Remote, United States
…expanding our team and looking to hire a Cloud DevOps & SRE Engineer to drive our infrastructure automation and system reliability initiatives. This is an exciting opportunity to shape the…
Added 2 mins ago
G
Water/Wastewater Engineer PM/PE
GPAC
Charlotte, NC
- $105,000 to $140,000 USD / year
Are you a Professional Engineer with experience in water and wastewater infrastructure looking for your next career opportunity? A well-established and growing engineering team is seeking a…
Added 2 mins ago
T
Firmware Engineer
TEKsystems
Huntsville, AL
- $60 to $80 USD / hour
DescriptionTEKsystems is currently seeking a Radar Firmware Engineer to join our us on an exciting and cutting-edge radar program. The ideal candidate will be able to take…
Added 2 mins ago
Lead Data Platform Engineer
Forrest T Jones & Company
Kansas City, MO
The Lead Data Platform Engineer is responsible for creating centralized reporting that encompasses all business units, as well as streamlining processes to develop and move new processes to…
Added 2 mins ago
Senior Environmental Due Diligence Professional
Arcadis
Highlands Ranch, CO
Arcadis is seeking an Environmental Due Diligence (EDD) Senior Technical Expert (Environmental Scientist, Environmental Engineer, or Environmental or Health & Safety area disciplines) to…
Added 2 mins ago
Continuous Improvement Engineer
Analogic Jobs US
Vista, CA
The Continuous Improvement Engineer will be responsible for directly supporting the manufacturing team by developing processes that increase production efficiency and reduce manufacturing…
Added 2 mins ago
Electrical Superintendent - Combined Cycle - Oklahoma
Black & Veatch Family of Companies
Beech Island, SC · Claude, TX · Lawton, OK
Assist the Construction Engineer with compiling and responding to Contractor Information Requests.
Added 3 mins ago
A
Facilities Engineer
AbbVie
North Chicago, IL
- $84,500 to $162,000 USD / year
…unrecognized) customer need. Monitors the improvement of other engineer and may participate in the evaluation of assigned staff/project team members and in the identification of development…
Added 3 mins ago
Supplier Quality Engineer
Bosch Group
Lincolnshire, IL
The Supplier Quality Engineer is responsible for communicating and delivering the requirements of the HydraForce Supplier Quality Assurance Manual to the supply base. Ensuring all quality…
Added 4 mins ago
Malware Analyst/Reverse Engineer
Set of X
Annapolis Juntion, MD
Knowledge of operating systems, including Windows, Linux, and Mac, application behaviors, and network traffic analysis to identify malware exploits
Added 4 mins ago
LA
Civil Designer
LaBella Associates
White Plains, NY
- $70,000 to $80,000 USD / year
Produce drawings using computer aided drafting systems AutoCad, Civil 3D and Revit.
Added 4 mins ago
KS
Simulation Engineer III - Material Handling Equipment (MHE)
KPI Solutions
Remote, United States
- $125,000 to $150,000 USD / year
The Simulation Engineer III builds and validates discrete-event simulation and emulation models of automated material handling systems - conveyor and sortation, AS/RS and shuttle systems,…
Added 4 mins ago
Vice President – Full Java Stack Engineer
ewminds consulting Services
Pittsburgh, PA
We are seeking a Vice President – Full Stack Engineer to join a mission-critical engineering team supporting a high-performance, regulated enterprise platform. This is a hands-on…
Added 5 mins ago
Sub Assembly Manufacturing Engineer
Wabtec
Fort Worth, TX
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production…
Added 5 mins ago
I(
Database Application Engineer
IBR (Imagine Believe Realize)
Suitland, MD
- $110,000 to $130,000 USD / year
The Database Application Engineer will serve as the application team’s primary point of contact with the infrastructure DBA team. The Database Application Engineer will define application…
Added 5 mins ago
Lead Operations Engineer, Global (Starlink)
SpaceX
Bastrop, TX · Redmond, WA
…lifetime value, and scale the business. As a Lead Operations Engineer, you will set strategic priorities and timelines for high-impact operational initiatives while building and developing…
Added 6 mins ago
Senior Software Engineer
Zelis
Remote, United States
As a Senior Software Engineer on the Cost Engine team, you’ll design, build and run the core API and backend service that standardizes and serves healthcare procedure cost, negotiated rate,…
Added 6 mins ago
Senior Data Engineer
ChenMed, LLC
United States
The Lead Data Engineer will play a crucial role in developing, improving, and maintaining our data infrastructure and Business Intelligence systems. This position requires expertise in…
Added 6 mins ago
Mechanical Engineer, Support Systems
Anduril Industries
Costa Mesa, CA
…companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating…

Riverlane

IT Support Engineer (Desktop & Linux)

Boston, MA, United States

Salary: $75,000 to $90,000, DOE

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Job details

Pay: Salary: $75,000 to $90,000, DOE
Posting language: English
Posted: Nov 10, 2026

Original job description

Boston, MA, US | Full-time|Hybrid

Salary: $75,000 to $90,000, DOE

The salary range for this role is broad, as we are able to consider varying levels of experience. Any offer made will carefully take into account level of experience (including relevant industry experience), transferable relevant skills and previous relevant achievements.]

About us

Riverlane’s mission is to master quantum error correction (QEC) and unlock a new age of human progress. From advances in material and climate science, to complex chemistry simulation for new drug design, quantum computers will help humanity solve some of its most important challenges. But without QEC, the industry’s defining technical challenge, such breakthroughs can never be achieved. Riverlane is the world leader in QEC technology. QEC is a complex problem that requires a range of skills, talent and passion.

Having raised more than $125M in funding to date to accelerate our cutting-edge R&D in quantum error correction (QEC), Riverlane partners with many of the world’s leading quantum hardware providers and government agencies to make fault-tolerant quantum computing a reality. We’re making remarkable progress and growing fast.

We’ve got a great opportunity for a customer-facing IT Support Engineer, who enjoys rolling up their sleeves and making technology work for people.

You’ll deliver hands-on support across Riverlane’s IT environment, ensuring our systems, devices, and networks are secure, reliable, and easy to use. Working alongside our global IT team and partners, you’ll help deliver reliable, high-quality IT services across the organisation, supporting colleagues whether they’re in the office, working hybrid, or fully remote.

This is a highly practical, customer-facing role, perfect for someone who loves problem-solving, enjoys troubleshooting, and takes pride in finding solutions, and seeing issues through to resolution.

What you will do

User Support & Onboarding

Set up new starters with hardware, accounts, and access to Riverlane systems, aligned with our IT onboarding plan.
Manage IT hardware assets, including delivery to end users.
Deliver first line‑ technical support across Windows, macOS and Linux devices.
Provide technical support for meeting software, conferencing equipment, office printers, and end-user‑ applications.
Ensure all requests are logged and managed through our support platform, escalating where necessary.
Support the setup and staff onboarding of our new US headquarters in Maryland.
Provide follow the sun support for users based in other regions.
Communicate clearly with your userbase.
Collaborate with the global IT team on projects and deliverables, acting as remote hands where necessary.

Security & Compliance Support

Help implement and monitor cybersecurity policies and participate in internal incident response processes.
Encourage secure behaviour across the company: e.g. multifactor authentication use, safe password practices, device locking, secure data handling etc.

Project & Operational Support

Support IT Manager with IT strategy execution, MSP coordination and continuous service improvements.
Participate in hardware refresh cycles, office IT upgrades, network improvements, and storage/backup initiatives.
Contribute technical input for procurement decisions, vendor evaluations, and internal IT standards.

What we need

Proven experience in an IT support / service desk / technician role.
Strong troubleshooting skills across Windows and macOS (Linux familiarity with a willingness to learn).
A proactive approach; a problem-seeker and solution provider
Experience with an IT ticketing system and ability to effectively monitor these for progress; identifying potential delays or issues early - escalating as needed.
Ability to communicate confidently and clearly with technical and non-technical users.
Proven experience with writing clear and concise documentation to ensure a seamless user experience
Strong organisational skills and ability to prioritise effectively.
Curious, proactive, and eager to learn
Calm under pressure, especially when supporting time critical engineering work.
Comfortable working independently and collaborating as part of a small, high-performing team.
A strong customer service orientation and a desire to provide a frictionless user experience.
Ability to travel (Boston to Maryland) monthly.

Even better if you have…

Experience coordinating with external MSPs or vendors.
Linux system admin basics (useful for engineering environments).
Knowledge of environment specific‑ tools such as Confluence, Jira, Slack.
A learning environment that encourages individual, team and company growth and development, including a regular programme of learning events and training and conference budgets

What can you expect from us

A comprehensive benefits package that includes an annual bonus plan, private medical insurance, life insurance, and 401K contributions
Equity, so that our team can share in the long-term success of Riverlane
Generous paid time off and enhanced family leave
A diverse work environment that brings together experts in many fields (including software and hardware development, quantum information theory, physics and maths) and over 20 different nationalities
A learning environment that encourages individual, team and company growth and development, including a regular programme of learning events and training and conference budgets

How to apply

Please upload your resume and covering letter by clicking 'Apply'. Your covering letter should explain why you are applying for the job and what skills and experience you can bring to the role.

We review CVs as we receive them and interview as soon as we have applications that look like a good match. We do not use closing dates. So, please apply as soon as possible to avoid missing out on this role.

If you have any queries, please contact jobs@riverlane.com.

Everyone is welcome at Riverlane. We are an equal opportunities employer and encourage applications from eligible and suitably qualified candidates regardless of age, disability, ethnicity, gender, gender reassignment, religion or belief, sexual orientation, marital or civil partnership status, or pregnancy and maternity/paternity.

Women and other underrepresented groups may be less likely to apply for a role unless they meet all or nearly all of the requirements. If this applies to you, we still encourage you to apply - you may be a great fit, even if you don’t meet every single qualification. We’d love to hear from you.

If you need any adjustments made to the application or selection process so you can do your best, please let us know. We will be happy to help.

GDPR notice: Riverlane collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

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