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Added 1 min ago
Senior Specialist, Engineering (Control Systems)
Cheniere
Gregory, TX
Maintain, troubleshoot, and improve existing cybersecurity management systems including endpoint security, patch management, logging, asset monitoring, access control, IDS, Active Directory…
Added 1 min ago
L1 Technical Support Engineer (Spanish-Speaking)
Abnormal
Remote, United States
You're energized by the evolving threat landscape in email and SaaS security, and you're excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal…
Added 2 mins ago
Senior Software Engineer
DigiCert
Lehi, UT
The Quantum Central engineering team is looking for a full stack Senior Software Engineer to help build this platform from the ground up. This is greenfield, high-impact work on a problem…
Added 2 mins ago
WAN Engineer II
Abacus Technology
Sumter, SC
Abacus Technology is seeking a WAN Engineer to provide enterprise network support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB as part of a 24/7/365 support…
Added 2 mins ago
Actuarial Software Engineer II - Associate
iCapital
Colorado Springs, CO · Salt Lake City, UT
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This…
Added 2 mins ago
Actuarial Software Engineer II - Associate
iCapital
Salt Lake City, UT · Colorado Springs, CO
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This…
Added 2 mins ago
Actuarial Software Engineer II - Associate
iCapital
Colorado Springs, CO · Salt Lake City, UT
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This…
Added 3 mins ago
Security Engineer
John Deere
IL
5 or more years in an information security/IT engineer role.
Added 5 mins ago
1
Security Engineer, GRC
1Password
Remote, United States
- $123,000 to $172,000 USD / year
…mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We…
Added 5 mins ago
Software Engineer
SAIC
Huntsville, AL
SAIC is seeking a Software Engineer to support the design, development, and integration of embedded software systems. The selected candidate will work across the software development…
Added 5 mins ago
Space Systems Engineer Internship
SAIC
Chantilly, VA
U.S. citizen with an interest in pursuing roles requiring eligibility for a security clearance.
Added 8 mins ago
Lead Applied AI Engineer
STR
Woburn, MA · Arlington, VA
…analytics and machine-learning solutions for challenging national-security problems. Our team includes engineers and researchers with advanced backgrounds in engineering, computer science,…
Added 8 mins ago
Lead Applied AI Engineer
STR
Arlington, VA · Woburn, MA
…analytics and machine-learning solutions for challenging national-security problems. Our team includes engineers and researchers with advanced backgrounds in engineering, computer science,…
Added 8 mins ago
Maintenance Lead
Carlisle
Aurora, Colorado, CO
Articulate to vendors/engineer’s machine issue to resolve technical issues.
Added 8 mins ago
Senior Endpoint Engineer
CACI
Arlington, VA · Arlington
CACI is seeking a Senior Endpoint Engineer to join our team on a contract supporting the Department of Homeland Security. As a Senior Endpoint Engineer, you will be part of a dynamic team…
Added 8 mins ago
Senior Endpoint Engineer
CACI
Arlington, VA · Arlington
CACI is seeking a Senior Endpoint Engineer to join our team on a contract supporting the Department of Homeland Security. As a Senior Endpoint Engineer, you will be part of a dynamic team…
Added 8 mins ago
Senior Endpoint Engineer
CACI
Arlington, VA · Arlington
CACI is seeking a Senior Endpoint Engineer to join our team on a contract supporting the Department of Homeland Security. As a Senior Endpoint Engineer, you will be part of a dynamic team…
Added 9 mins ago
Systems Engineer - New Grad (2027)
BAE Systems
Cedar Rapids, IA
About BAE Systems, Inc.BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply,…
Added 9 mins ago
Commercial Destinations Office - Systems Engineer
Barrios Technology
Houston, TX
Applicant selected may be subject to government security investigation and must meet eligibility requirements for access to classified information.
Added 10 mins ago
RU
Seniro Azure Infrastructure Engineer
Randstad USA
Charlotte, NC
- $65 to $76 USD / hour
You will work closely with platform leads, security officers, and application teams to translate architectural patterns into reliable, production-hardened infrastructure while embedding…
Added 10 mins ago
RU
Data Engineer
Randstad USA
Smithfield, RI
- $69 to $70 USD / hour
· Strong CI/CD skills including full scale security and quality testing, build and deployment automation.
Added 10 mins ago
A
Senior Technical Consultant - Forward Deployed Engineer, AI Security
AHEAD
Remote, United States
- $170,000 to $200,000 USD / year
The Senior Technical Consultant (Forward Deployed Engineer) for AI Security is a senior, customer-facing technical engineer responsible for deploying, integrating, and operationalizing AI…
Added 10 mins ago
Specialist, Software Engineer
L3Harris Technologies
Greenville, TX
Be able to obtain a Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance following investigation.
Added 11 mins ago
Senior Network Software Engineer
Leidos
Scott Air Force Base, IL
…(GSMO-II) contract has an opening for a Senior Network Software Engineer located in the Scott AFB, IL area. The Senior Network Software Engineer will support the development and release of…
Added 11 mins ago
Software Engineering & AI Intern
Leidos
Scott Air Force Base, IL
…Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) in support of the Defense Information Systems Agency (DISA). This role is primarily remote,…

Riverlane

IT Support Engineer (Desktop & Linux)

Boston, MA, United States

Salary: $75,000 to $90,000, DOE

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Job details

Pay: Salary: $75,000 to $90,000, DOE
Posting language: English
Posted: Nov 10, 2026

Original job description

Boston, MA, US | Full-time|Hybrid

Salary: $75,000 to $90,000, DOE

The salary range for this role is broad, as we are able to consider varying levels of experience. Any offer made will carefully take into account level of experience (including relevant industry experience), transferable relevant skills and previous relevant achievements.]

About us

Riverlane’s mission is to master quantum error correction (QEC) and unlock a new age of human progress. From advances in material and climate science, to complex chemistry simulation for new drug design, quantum computers will help humanity solve some of its most important challenges. But without QEC, the industry’s defining technical challenge, such breakthroughs can never be achieved. Riverlane is the world leader in QEC technology. QEC is a complex problem that requires a range of skills, talent and passion.

Having raised more than $125M in funding to date to accelerate our cutting-edge R&D in quantum error correction (QEC), Riverlane partners with many of the world’s leading quantum hardware providers and government agencies to make fault-tolerant quantum computing a reality. We’re making remarkable progress and growing fast.

We’ve got a great opportunity for a customer-facing IT Support Engineer, who enjoys rolling up their sleeves and making technology work for people.

You’ll deliver hands-on support across Riverlane’s IT environment, ensuring our systems, devices, and networks are secure, reliable, and easy to use. Working alongside our global IT team and partners, you’ll help deliver reliable, high-quality IT services across the organisation, supporting colleagues whether they’re in the office, working hybrid, or fully remote.

This is a highly practical, customer-facing role, perfect for someone who loves problem-solving, enjoys troubleshooting, and takes pride in finding solutions, and seeing issues through to resolution.

What you will do

User Support & Onboarding

Set up new starters with hardware, accounts, and access to Riverlane systems, aligned with our IT onboarding plan.
Manage IT hardware assets, including delivery to end users.
Deliver first line‑ technical support across Windows, macOS and Linux devices.
Provide technical support for meeting software, conferencing equipment, office printers, and end-user‑ applications.
Ensure all requests are logged and managed through our support platform, escalating where necessary.
Support the setup and staff onboarding of our new US headquarters in Maryland.
Provide follow the sun support for users based in other regions.
Communicate clearly with your userbase.
Collaborate with the global IT team on projects and deliverables, acting as remote hands where necessary.

Security & Compliance Support

Help implement and monitor cybersecurity policies and participate in internal incident response processes.
Encourage secure behaviour across the company: e.g. multifactor authentication use, safe password practices, device locking, secure data handling etc.

Project & Operational Support

Support IT Manager with IT strategy execution, MSP coordination and continuous service improvements.
Participate in hardware refresh cycles, office IT upgrades, network improvements, and storage/backup initiatives.
Contribute technical input for procurement decisions, vendor evaluations, and internal IT standards.

What we need

Proven experience in an IT support / service desk / technician role.
Strong troubleshooting skills across Windows and macOS (Linux familiarity with a willingness to learn).
A proactive approach; a problem-seeker and solution provider
Experience with an IT ticketing system and ability to effectively monitor these for progress; identifying potential delays or issues early - escalating as needed.
Ability to communicate confidently and clearly with technical and non-technical users.
Proven experience with writing clear and concise documentation to ensure a seamless user experience
Strong organisational skills and ability to prioritise effectively.
Curious, proactive, and eager to learn
Calm under pressure, especially when supporting time critical engineering work.
Comfortable working independently and collaborating as part of a small, high-performing team.
A strong customer service orientation and a desire to provide a frictionless user experience.
Ability to travel (Boston to Maryland) monthly.

Even better if you have…

Experience coordinating with external MSPs or vendors.
Linux system admin basics (useful for engineering environments).
Knowledge of environment specific‑ tools such as Confluence, Jira, Slack.
A learning environment that encourages individual, team and company growth and development, including a regular programme of learning events and training and conference budgets

What can you expect from us

A comprehensive benefits package that includes an annual bonus plan, private medical insurance, life insurance, and 401K contributions
Equity, so that our team can share in the long-term success of Riverlane
Generous paid time off and enhanced family leave
A diverse work environment that brings together experts in many fields (including software and hardware development, quantum information theory, physics and maths) and over 20 different nationalities
A learning environment that encourages individual, team and company growth and development, including a regular programme of learning events and training and conference budgets

How to apply

Please upload your resume and covering letter by clicking 'Apply'. Your covering letter should explain why you are applying for the job and what skills and experience you can bring to the role.

We review CVs as we receive them and interview as soon as we have applications that look like a good match. We do not use closing dates. So, please apply as soon as possible to avoid missing out on this role.

If you have any queries, please contact jobs@riverlane.com.

Everyone is welcome at Riverlane. We are an equal opportunities employer and encourage applications from eligible and suitably qualified candidates regardless of age, disability, ethnicity, gender, gender reassignment, religion or belief, sexual orientation, marital or civil partnership status, or pregnancy and maternity/paternity.

Women and other underrepresented groups may be less likely to apply for a role unless they meet all or nearly all of the requirements. If this applies to you, we still encourage you to apply - you may be a great fit, even if you don’t meet every single qualification. We’d love to hear from you.

If you need any adjustments made to the application or selection process so you can do your best, please let us know. We will be happy to help.

GDPR notice: Riverlane collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

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