Sales and Marketing Specialist

This is Where Tradition Becomes Legend Ritchie Engineering Co., Inc. is a family-owned company that has been innovating HVAC & Refrigeration tools and test equipment for more than 75 years. From idea conception through development, production, and shipment; every team member plays a crucial role ensuring the quality, reliability, and efficiency of these American-made products.

What We Offer:

Join our team and enjoy a comprehensive benefits package designed to support you and your loved ones:

Benefits

• 401(k) Retirement Plan: 100% company match with no vesting schedule on up to 4% of your contributions
• Health Insurance: Two Medical Plans that include telemedicine options for 24/7 access to healthcare professionals for you and your family , Dental, Vision and Flexible Spending Account options to suit your needs
• Company Paid Insurance: Long-term disability, accidental death and dismemberment, and life insurance at no additional cost
• Paid Time Off (PTO): We value work life balance and offer a generous PTO plan for exempt employees. You will start with 52 hours during the first 6 months, with accrual increasing to 160 hours annually after 6 months. The accrual rate will continue to increase with tenure up to 202 hours annually after 20 years of service.
• Holiday Pay: In addition to PTO, all employees receive up to 80 hours of paid holidays annually
• Referral program: Earn rewards for helping the team grow

Compensation

• As you evaluate your career options, we recognize that salary is a key consideration. For this role, the pay range is $55,000-75,000, with individual compensation determined by your unique skills, experience level, and other relevant factors

Schedule

• Enjoy a 4-day work week, 10-hours a day (Monday–Thursday Between 6:00am and 6:00pm).
• Additional hours may be required during busier times

What You Will be Doing:

Under the direct supervision of the Vice President of Sales and Marketing, this position provides administrative support for the sales and marketing department. Performs duties such as scheduling of meetings and conferences, obtaining supplies, filing, coordinating direct mailings, report development and maintenance and working on special projects. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Schedules and organizes meetings, conferences, and department activities for all members of the department
• Establishes, develops, maintains and updates filing system for the department, as well as library of trade journals and magazines
• Develops and manages sales & marketing reports, including but not limited to monthly representative ranking and reports, monthly update of key accounts and rebates
• Provides operational analysis of sales and marketing reports
• Makes outbound calls and e-mails to existing house account customers informing them of pricing changes, special offers, new products, product and order updates
• Maintains relationships and current contact information for assigned house accounts
• Escalates higher level house account issues to VP, Sales and Marketing and/ or National Sales Manager.
• Maintains and prioritizes email: drafts written responses or replies by phone or e-mail when necessary; responds to regularly occurring requests for information
• Answers phones for sales and marketing department; takes messages or fields/answers all routine and non-routine questions
• Acts as a liaison with other departments and outside clients; handles confidential and non-routine information and explains policies when necessary
• Authors and creates general correspondences, memos, charts, tables, graphs, etc.; proofreads copy for spelling, grammar and layout, making appropriate changes; responsible for accuracy and clarity of final copy
• Prepares and maintains all National Accounts and Contract pricing
• Secondary responsibility for maintaining pricing in Syteline
• Prepares all pricing files for upload into Syteline
• Manages price list acknowledgements for all customers
• Facilitates price distribution to national and key accounts
• Manages annual price list distribution to all customers
• Develops and maintains Product Information Management (PIM) files for company and as required by select customers
• Performs desktop publishing; creates and develops visual presentations
• Develops and maintains customer eBlast list
• Manages communication of promotional programs to sales reps and customers
• Develops and analyzes sales and promotional program reports
• Assists with Buying Group activities; including meeting prep and distribution of follow up actions
• Responsible for all trade show registrations; including hotel arrangements and shipments
• Maintains trade show schedule
• Manage Independent Sales Rep Trade Show Co-op Budget
• Develop and Maintain customer co-op tracking; communicate with accounting for timely response to requests.
• Processes and fulfills sales leads
• Prepares purchase orders and check requests with accuracy following proper procedures
• Assists with reconciling purchase orders and ensures invoices are submitted to Finance
• Works independently and within a team on special nonrecurring and ongoing projects
• May require occasional travel for meetings, conferences, and trade shows.
• Other duties as assigned, including training others on known processes

What You Will Bring:

Required:

• Minimum of 2 years of Sales & Marketing experience
• Proficiency in reading and writing in English
• Highly organized, self-motivated and can work independently
• Must be highly self-motivated, work with minimal supervision and be able to perform multiple tasks in a fast-paced environment
• Strong interpersonal and leadership skills as well as excellent communication skills (both written and oral) with ability to manage multiple priorities.

Preferred:

• Associates degree in Sales, Marketing, or similar field

Where and How You Will Work

On-site Engagement and Collaboration:

This role works on-site in Bloomington, MN, where your direct contributions will make a real impact. Being in person will allow you to collaborate closely with others, build meaningful relationships, and play a key role in our company success.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to sit, stand, walk, handle or feel objects, tools and controls
• Vision required to inspect products and documents in detail
• Occasionally required to reach with hands and arms, and to stoop, kneel, or crouch
• Must regularly lift and/or move up to 10 pounds; some workstations require lifting and/or moving up to 60 pounds

Work Environment:

The performance of this position may occasionally require exposure to the manufacturing areas where certain areas require the use of personal protective equipment, may work near moving equipment, and exposed to dust, odors, oil, fumes, and noise.