Jobs in the United States

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Facility and Project Manager
Cincinnati, OH
Experience using facility management or project management software
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Azure Platform Engineer
Mosai
Remote, United States
…the internal platform our engineering teams use to deliver software reliably and securely. Working hands-on with AKS, Azure, Azure DevOps, Azure Bicep, and application and transport-layer…
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WU
Global KYC Senior Architect, Solution Engineering (Hybrid)
Western Union, LLC
United States
- $165,000 to $180,000 USD / year
5+ years of hands-on experience building cloud-native applications and microservices using Java, Spring Boot, REST APIs, and modern software engineering practices.
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Paraeducator
Manchester Public Schools
Manchester, CT
Added just now
DevOps Engineer I
Spring Venture Group
Kansas City, MO
…and delivery systems on which internal and customer-facing applications are…
Added 1 min ago
Robotics and Automation Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
Create robot solutions: Develop industrial robot applications for automation, coatings, and new technology projects. Build simulation models and off-line programs to test ideas before they…
Added 1 min ago
Lead Generator Project Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
Providing technical guidance to Project Management and Applications/Regional Customer Applications Engineering
Added 1 min ago
Power Electronics Engineer
GE Energy Power Conversion USA Inc.
United States
…power electronics for Marine/Defense, Energy, and Industry…
Added 1 min ago
Senior Mechanical Engineer - Structures and Durability
GE Vernova Operations LLC
United States
…exchangers, insulation systems, and gas handling components for applications such as direct air capture, SOFC,…
Added 2 mins ago
AC
Strategic Sourcing Analyst (S3)
Aston Carter
Malvern, PA
- $48 to $55 USD / hour
We are seeking a Strategic Sourcing Analyst with strong, hands-on experience sourcing and negotiating Software as a Service (SaaS) and enterprise software agreements.This role will own…
Added 2 mins ago
Senior Test Architect (JIRA/Zephyr/Playwright/FTE)
NTT DATA Services, LLC
Irving
Collaborate with developers, architects, product owners, and DevOps teams to ensure high-quality software delivery.
Added 2 mins ago
AI & Data Science Intern
Carlisle
Carlisle, Pennsylvania, PA
The AI & Data Science Engineering Intern will support cutting-edge projects at the intersection of software engineering, applied AI, and materials innovation. The intern will work on…
Added 3 mins ago
Enterprise - Senior DevOps Engineer - Kubernetes, AWS, Python
Erias Ventures, LLC
Augusta, GA
Must have a DoD 8140 / 8570 compliance certifications (i.e
Added 3 mins ago
Enterprise - DevOps Engineer - Ansible, AWS, Bash
Erias Ventures, LLC
Columbia, MD
Must have or be able to obtain DoD 8140 / 8570 compliance certifications (i.e., Security+) within 30 days of hire · Must be able to work in a hybrid environment, spending an average of 1-2 days per week at our Columbia, MD office
Added 3 mins ago
Enterprise - DevOps Engineer - Ansible, AWS, Kubernetes
Erias Ventures, LLC
San Antonio, TX
Must have or be able to obtain DoD 8140 / 8570 compliance certifications (i.e., Security+) within 30 days of hire · Must be able to work in a hybrid environment, spending an average of 1-2 days per week at our San Antonio, TX office
Added 3 mins ago
Enterprise - Senior DevOps Engineer - AWS, Kubernetes, Python
Erias Ventures, LLC
Ft. Belvoir, VA
Must have a DoD 8140 / 8570 compliance certifications (i.e
Added 3 mins ago
Enterprise - DevOps Engineer - AWS, Terraform, Python
Erias Ventures, LLC
Ft. Belvoir, VA
Must have a DoD 8140 / 8570 compliance certifications (i.e
Added 3 mins ago
Enterprise - DevOps Engineer - AWS, Git, Kubernetes
Erias Ventures, LLC
Ft. Meade, MD
Collaborate closely with development teams to seamlessly integrate their applications into the operational infrastructure
Added 3 mins ago
Enterprise - DevOps Engineer - AWS, Python, Kubernetes
Erias Ventures, LLC
Ft. Meade, MD
Must have or be able to obtain DoD 8140 / 8570 compliance certifications (i.e., Security+) within 30 days of hire
Added 3 mins ago
Enterprise - Senior DevOps Engineer - Git, Kubernetes, Python
Erias Ventures, LLC
Ft. Meade, MD
Must have or be able to obtain DoD 8140 / 8570 compliance certifications (i.e., Security+) within 30 days of hire · Must be able to work in a hybrid environment, averaging 2-3 days per week on customer site in Fort Meade, MD
Added 3 mins ago
Enterprise - Senior DevOps Engineer - AWS, Kubernetes, Python
Erias Ventures, LLC
San Antonio, TX
Must have or be able to obtain DoD 8140 / 8570 compliance certifications (i.e., Security+) within 30 days of hire · Must be able to work in a hybrid environment, averaging 2-3 days per week on customer site in San Antonio, TX
Added 3 mins ago
Enterprise - DevOps Engineer - AWS, Ansible, Bash
Erias Ventures, LLC
San Antonio, TX
Must have or be able to obtain DoD 8140 / 8570 compliance certifications (i.e., Security+) within 30 days of hire
Added 3 mins ago
Enterprise - DevOps Engineer - Kubernetes, AWS, Git
Erias Ventures, LLC
Columbia, MD
Must have a DoD 8140 / 8570 compliance certifications (i.e · Must be able to work in a hybrid environment, spending an average of 1-2 days per week at our Columbia, MD office
Added 3 mins ago
HPC - Software Integration Engineer - Linux, Python, Docker
Erias Ventures, LLC
Annapolis Junction, MD
We are seeking a Software Integration Engineer who shall be responsible for the administration, maintenance, and operational support of the Platform-as-a-Service (PaaS) component of the…
Added 3 mins ago
Computer Systems Administrator / Spectrum Management Analyst
KBR Wyle Services, LLC
Melbourne, FL
Provide technical support for communications equipment, peripherals, networks, software, and government-issued mobile devices.

RISE GROUP INC

End User Support Technician

Cranston, RI, United States

$24 to $26.5 USD / hour

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Job details

Pay: $24 to $26.5 USD / hour
Education: High school diploma
Posting language: English
Posted: Nov 9, 2026

Original job description

As an End User Support Technician, you will be responsible for supporting and maintaining end user computer systems, desktops, laptops, managing access and rights to business applications, application issue reproduction steps and triage to vendors (e.g. Acumatica ERP), Office 365 accounts, end-user AI technologies (Copilot, Claude, and meeting recording/transcription services), MFA, remote desktop technology (RDS/RDP), hard phones, soft phones, and variety of application software installations, Microsoft Teams, OneDrive, shared folders, mobile device hardware (iPhones, Android, Surface Pro tablets, etc.) and peripheral devices (printers, some lab devices, etc.). Maintain adequate knowledge of current hardware and software in use to maximize efficiency of the network and user's utilization of said systems and resources. Analyze and resolve user's technical problems in a timely and accurate manner and provide end user assistance and training where required.

Essential Duties & Responsibilities

Documenting, tracking, and monitoring problems to facilitate a timely resolution
Answering questions and providing information, advice and instructions to clients
Monitor incident requests and process first-in first-out based on priority
Demonstrate excellent customer service via phone and proven ability to professionally communicate via email
Applying diagnostic techniques for problem troubleshooting to identify root cause and direct to appropriate escalation resource as needed
Excellent time management and organizational skills and is comfortable working without direct supervision to troubleshoot and assist customers
Performs other duties/projects as needed or assigned to support the team.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Work is performed indoors in an office environment using standard office equipment such as computers, phones, tablets, printers, and scanners.

Physical Demands:

Continuous
Answering the phone
Computer input and typing
Handling computer hardware, network/power cables
Frequent:
Sedentary work
Precision type work
Occasional:
Lifting under 40 lbs.
Dusty or moldy environment
Standing and walking
Driving (to remote offices)
Bending
Rarely:
Lifting over 40 lbs.
Using oil or chemicals
Climbing ladders and stairs
Reaching (push/pull)
Adjustment of eye to bring object into sharp focus.
Ability to identify and distinguish colors.

Position Type & Hours

Full‑time, Monday-Friday, 7:30 AM to 4:30 PM on-campus presence in Cranston, RI headquarters (with 1-hour of break time). Occasional evening or weekend work may be required.

Qualifications

Required: High school diploma or technical equivalent; ability to communicate technical concepts clearly; basic knowledge of PC hardware, networking, and Microsoft products; strong troubleshooting skills.

Preferred: Associate degree in an IT‑related field; customer‑service experience; “Microsoft 365 Certified: Fundamentals” or higher.

Who We Are

The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. Our multi-disciplined engineering and technical staff specialize in failure analysis, engineering design, process optimization, and condition assessment. Our work demonstrates how creative collaboration can produce outstanding results for our clients and our communities.

Our Culture

At RISE, our customers come from all walks of life -- and so do our employees! We hire amazing people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We can confidently state that we are successful as a direct result of our diversity. From day one and throughout your career with us, you’ll find a workplace culture with expansive personal & professional development opportunities, cutting edge technology, a place where relationships are valued, and work/life balance is always a priority. We are committed to diversity, equity, and inclusion (DEI) within our workplace and in our communities. It is our policy to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

The RISE Group is an E-Verify participant and will conduct background investigations and pre-employment screening of candidates for employment Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.

The RISE Group is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, veteran status, disability, or any other classification protected by law.

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Jobs in the United States