Product Development Manager

Ring Concierge is a rapidly growing, female-founded fine jewelry company specializing in custom engagement rings and fine jewelry. We’re seeking an experienced, detail-oriented Product Development Manager to drive our development process from concept through launch. You’ll partner with domestic and international vendors, lead sampling and cross-sourcing, oversee quality and costing, and keep documentation accurate and timelines on track. The ideal candidate brings strong technical jewelry knowledge, exceptional organization, and a proactive, solutions-oriented approach.

Responsibilities

Development & Timeline Management

• Manage development projects from concept through production, keeping them aligned with approved designs, specs, and timelines.
• Maintain the PD calendar and track milestones and sample status, anticipating delays and recommending solutions.
• Own PD tools (PD Masterfile, Product Details Decks, product knowledge files) and keep accurate records of styles, revisions, materials, and approvals.

Sampling & Vendor Management

• Coordinate sample requests, revisions, and approvals with domestic and international vendors, following up on outstanding items.
• Own sample shipping, intake, and logs, and prepare samples for internal reviews.
• Review CADs and samples against specs and reference samples, and give vendors detailed feedback on dimensions, construction, materials, and finishes.

Quality Assurance & Launch Readiness

• Evaluate samples for workmanship, stone setting, finishing, plating, durability, and wearability, ensuring consistency across vendors.
• Track corrections through final approval, and confirm that specs and documentation are complete for pre-launch sign-off.
• Coordinate packaging requirements for new launches.

Costing & Data

• Support product costing, vendor quotes, and margin tracking. Verify costs against specs, including metal weights, stone counts, materials, and labor.
• Prepare comparative costing analyses for cross-sourced styles.
• Monitor gold and raw material markets and flag any impact on costs and margins.
• Track sample costs and invoices in partnership with AP.

Raw Materials & Sourcing

• Source gemstones, diamonds, findings, and chain, comparing options on price, availability, lead time, and vendor capability.
• Maintain a materials library and records of approved materials and specs.

Cross-Functional Partnership

• Partner with Merchandising, Marketing, Creative, and Operations on launches, providing specs and samples for photoshoots and e-commerce.
• Share regular status updates, and prepare accurate product education and launch materials.
• Use customer feedback, returns, and wear-test data to identify quality issues and implement improvements with vendors.
• Support competitive, trend, and materials research.
• Identify ways to improve PD processes, and assist with engravable orders and ad hoc initiatives.

Requirements

• 5+ years in jewelry product development, production, or sourcing
• DTC experience preferred
• Experience with overseas vendors preferred
• Strong interest in jewelry design, materials, and craftsmanship
• Highly organized with exceptional attention to detail
• Strong communication skills and comfort working with vendors
• Proficiency in Excel / Google Sheets
• Ability to manage multiple projects in a fast-paced environment

Details

• Full-time role located in Midtown NYC
• This role requires 5 days per week in office
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales)
• Health, Vision & Dental Insurance for full-time employees
• 401k with employer match program
• We offer generous employee discounts on our fine jewelry
• Paid time off, including an extra allowance of 3 days annually for religious observances
• Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated base compensation for this role is $90,000+