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Ring Concierge

Product Development Manager

NY, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Ring Concierge is a rapidly growing, female-founded fine jewelry company specializing in custom engagement rings and fine jewelry. We’re seeking an experienced, detail-oriented Product Development Manager to drive our development process from concept through launch. You’ll partner with domestic and international vendors, lead sampling and cross-sourcing, oversee quality and costing, and keep documentation accurate and timelines on track. The ideal candidate brings strong technical jewelry knowledge, exceptional organization, and a proactive, solutions-oriented approach.

Responsibilities

Development & Timeline Management

Manage development projects from concept through production, keeping them aligned with approved designs, specs, and timelines.
Maintain the PD calendar and track milestones and sample status, anticipating delays and recommending solutions.
Own PD tools (PD Masterfile, Product Details Decks, product knowledge files) and keep accurate records of styles, revisions, materials, and approvals.

Sampling & Vendor Management

Coordinate sample requests, revisions, and approvals with domestic and international vendors, following up on outstanding items.
Own sample shipping, intake, and logs, and prepare samples for internal reviews.
Review CADs and samples against specs and reference samples, and give vendors detailed feedback on dimensions, construction, materials, and finishes.

Quality Assurance & Launch Readiness

Evaluate samples for workmanship, stone setting, finishing, plating, durability, and wearability, ensuring consistency across vendors.
Track corrections through final approval, and confirm that specs and documentation are complete for pre-launch sign-off.
Coordinate packaging requirements for new launches.

Costing & Data

Support product costing, vendor quotes, and margin tracking. Verify costs against specs, including metal weights, stone counts, materials, and labor.
Prepare comparative costing analyses for cross-sourced styles.
Monitor gold and raw material markets and flag any impact on costs and margins.
Track sample costs and invoices in partnership with AP.

Raw Materials & Sourcing

Source gemstones, diamonds, findings, and chain, comparing options on price, availability, lead time, and vendor capability.
Maintain a materials library and records of approved materials and specs.

Cross-Functional Partnership

Partner with Merchandising, Marketing, Creative, and Operations on launches, providing specs and samples for photoshoots and e-commerce.
Share regular status updates, and prepare accurate product education and launch materials.
Use customer feedback, returns, and wear-test data to identify quality issues and implement improvements with vendors.
Support competitive, trend, and materials research.
Identify ways to improve PD processes, and assist with engravable orders and ad hoc initiatives.

Requirements

5+ years in jewelry product development, production, or sourcing
DTC experience preferred
Experience with overseas vendors preferred
Strong interest in jewelry design, materials, and craftsmanship
Highly organized with exceptional attention to detail
Strong communication skills and comfort working with vendors
Proficiency in Excel / Google Sheets
Ability to manage multiple projects in a fast-paced environment

Details

Full-time role located in Midtown NYC
This role requires 5 days per week in office
Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales)
Health, Vision & Dental Insurance for full-time employees
401k with employer match program
We offer generous employee discounts on our fine jewelry
Paid time off, including an extra allowance of 3 days annually for religious observances
Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated base compensation for this role is $90,000+

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