Division Order Technician (57194)

Position Summary:

The Division Order Technician is responsible for providing administrative, data entry, document review, owners relations assistance, and research support for the Land department related to the accurate and timely maintenance of record title ownership. This position performs routine division order processing and supports the Division Order Manager and analysts with ownership updates, owner inquiries, processing basic conveyances, and related workflow. The technician will identify discrepancies, research routine issues, and escalate matters requiring ownership interpretation or greater complexity.

Responsibilities:

• Supports the establishment and maintenance of divisions of interest for revenue distribution and joint interest billing
• Processes routine pay code changes and ownership transfers in accordance with established procedures
• Assists the Division Order Manager and Division Order Analysts with workflow, reporting, and special projects
• Researches and responds to routine phone calls, emails, and written inquiries from interest owners in a timely manner; escalates complex matters as appropriate
• Works closely with Land, Revenue Accounting, and other disciplines within the company
• Maintains working knowledge of escheat requirements for the states in which Riley operates and supports related recordkeeping
• Other duties as requested or required

Skills and Competencies:

• Proficiency in Microsoft Office software
• Strong written and verbal communication skills
• Excellent organizational skills
• Ability to multitask while being able to prioritize and meet monthly deadlines
• High attention to detail and ability to identify, research, and escalate ownership issues

Preferred Qualifications:

• Associate degree, relevant coursework, or equivalent experience preferred
• Minimum of 2-3 years of division order experience