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CC
Substance Use Disorder Counselor I
Calaveras, County of (CA)
San Andreas, CA
- $25.79 to $31.7 USD / hour
Assists with the intake process, including gathering background information and assessing client needs.
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Enterprise PMO Portfolio Manager
Regions Bank
Birmingham, AL · Charlotte, NC · Atlanta, GA
At Regions, the Enterprise PMO Portfolio Manager serves in a critical leadership role within the Enterprise Project Management Office (EPMO) and is responsible for governing the enterprise…
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Branch Manager - Dalton Main
Regions Bank
Chattanooga, TN
At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This…
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Group Product Marketing Manager, Commercial Strategy
Edwards Lifesciences LLC
CA
…executive strategic alignment, enable commercial planning and operations, identify and develop strategic partnership opportunities, and establish performance reporting that enables…
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Mercedes-Benz of Wesley Chapel - Sales Manager
Auto Dealership VII, LLC
United States
The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and…
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Automotive Brand Marketing Manager (Luxury Import Brands)
AutoNation Corporate Management, LLC
Remote, United States
The Automotive Brand Marketing Manager (Luxury Import Brands) leads OEM marketing strategy and execution for assigned automotive brands nationwide. Serving as the primary marketing partner…
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Automotive Brand Marketing Manager (Luxury Domestic Brands)
AutoNation Corporate Management, LLC
Remote, United States
The Automotive Brand Marketing Manager (Luxury Domestic Brands) leads OEM marketing strategy and execution for assigned automotive brands nationwide. Serving as the primary marketing…
Added just now
SI
Festival Agent, Customer Support Operations
Sundance Institute
Remote, United States
- $19.29 USD / hour
Working closely under the direction of the Festival Manager, Customer Experience, the Festival Agent, Customer Support Operations helps further Sundance Institute’s commitment to providing…
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Offer Manager
CYBERMAXX, LLC
Remote, United States
The Offer Manager defines new service offerings and owns the revenue and margin performance of CyberMaxx’s portfolio across MDR, offensive security and professional services. The role…
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Patient Access & Pre-Access Supervisor
Ensemble RCM LLC
Miami, FL
…of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient…
Added 1 min ago
Administrative Assistant (Spanish Fluency)
Syracuse Housing Authority
Syracuse, NY
Duties include, but are not limited to general department operations and office management, creating resident notices, record creation and management, operating a central two-way radio…
Added 1 min ago
Principal Associate, Sentry Shift Supervisor Global Security Operations Center
Capital One
Riverwoods, IL
Act as people manager and development coach for Security Operations Specialists on shift and indirect manager of contract Watch Officers
Added 1 min ago
Sr. Manager, Data Analysis
Capital One
McLean, VA
Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related…
Added 1 min ago
Data Engineer 4 (Manager, IC)-EDT
Capital One
McLean, VA · Richmond, VA
Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
Added 1 min ago
Full-stack Engineer 5 (Sr Manager, IC)
Capital One
McLean, VA
Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
Added 1 min ago
Manager, Data Scientist - Optimization
Capital One
NY · McLean, VA
Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our…
Added 1 min ago
Manager, Data Scientist - SBB Marketing & Deposit Strategy
Capital One
McLean, VA
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
Added 1 min ago
Business Manager- Collections Credit Infrastructure
Capital One
McLean, VA · NY
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Added 1 min ago
Product Manager- Consumer and Developer Experience
Capital One
Chicago, IL · Richmond, VA · San Francisco, CA · McLean, VA · NY
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
Added 1 min ago
Risk Manager - Partnerships Delivery, Operations & Well Managed Team
Capital One
McLean, VA · Richmond, VA · Chicago, IL
…effectively mitigate risk within US Card Partnerships Delivery, Operations & Well Managed…
Added 1 min ago
Threat Assessment Manager- GWS Technology & Security Operations (Remote)
Capital One
McLean, VA · San Francisco, CA · Chicago, IL · NY
…machine! That’s why our team is seeking a Threat Assessment Manager to join our GWS…
Added 1 min ago
Sr PGD Safety Specialist - Wind South
NextEra Energy
Austin, TX
Join our dynamic team as a Safety & Health Professional supporting NextEra Energy's Wind Operations in the South Hub. In this role you'll play a pivotal role in safeguarding our workforce…
Added 1 min ago
CR
Affordable Housing Property Manager - Broadway Crossing, Byron Wetmore & Joe Black
Community Roots Housing
Seattle, WA
- $30 to $32 USD / hour
Communicate regularly with the Portfolio Manager regarding general operations of the property, perceived problems or issues, and suggestions for improvements.
Added 1 min ago
BO
Senior Commercial Escrow Officer, Texas
Blue Owl Capital Holdings LLC
United States
- $140,000 to $165,000 USD / year
Blue Owl (NYSE: OWL) is a leading asset manager that is redefining alternatives®.
Added 1 min ago
HR
Sales Associate (Part-Time) - Slidell, LA ( Village At North Shore )
Hibbett Retail, Inc.
HB: 01436 Slidell, LA
- Part-time
Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos…

Ricoh

Workplace Services Manager

Greensboro, NC, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Site Manager

Position Profile

Accountable for the daily operations of a small to medium-sized site and management of a small team. Oversees contracted services including, but not limited to, Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services. Responsible for assessing talent, supporting employee career development, conducting performance management activities, and providing employee counseling with support from assigned leadership.

Job Duties and Responsibilities

Manage the daily operations of a small to medium-sized site while supervising a small team of direct reports.
Prioritize multiple competing responsibilities while communicating team goals and fostering a positive work environment that supports employee retention.
Demonstrate working knowledge of Ricoh products and services by effectively utilizing existing solutions and identifying alternative opportunities when appropriate.
Manage production labor percentages by achieving company-established goals for production and quality control labor.
Improve operational quality through the effective implementation and management of Ricoh Service Excellence tools.
Ensure achievement of Service Level Agreements (SLAs) by collaborating with customers to improve business processes, with support from the AOM, ESM, or NOM.
Create and maintain a customer-focused environment through regular end-user feedback and customer satisfaction surveys, emphasizing customer retention and service excellence.
Ensure operational quality by supporting achievement of audit, compliance, and deadline standards through the use of best practices and available tools.
Maintain proper staffing levels by aligning employee skills and equipment resources with production demands.
Motivate employees and recognize accomplishments in a timely manner through Ricoh Recognizes programs.
Clearly communicate job expectations and performance standards through training, cross-training, coaching, counseling, direction, and evaluation of team members.
Identify training and performance objectives and support employee growth through Individual Development Plan (IDP) management.
Evaluate team member performance and provide career development and training opportunities.
Maintain regular communication and formal contact with customers on a daily basis.
Possess a thorough understanding of client requirements, with support from the AOM, ESM, or NOM.
Identify service delivery gaps or scope changes and adjust process documentation to align with customer and Ricoh requirements while meeting financial objectives.
Facilitate resolution of pricing, order processing, and invoicing issues by coordinating with the sales department.
Create and support site reporting, customer presentations, and business reviews to ensure compliance with contractual obligations and value-added reporting requirements, with support from the AOM, ESM, or NOM.
Perform other duties as assigned.

Qualifications (Education, Experience, and Certifications)

Required

High school diploma or GED.
3-5 years of experience in a related field (B2B and/or technical environment).
3-5 years of customer-facing experience.
Demonstrated high-level knowledge and understanding of technology.
Proficiency in Microsoft Office 365 applications.

Preferred

2+ years of management experience.

Knowledge, Skills, and Abilities

Strategic thinking and problem-solving abilities.
Ability to present information to medium-sized groups.
Strong complex problem-solving skills.
Professional customer service skills.
Technical aptitude.
Excellent written and verbal communication skills.

Working Conditions, Mental and Physical Demands

Work is typically performed in an office environment with adequate lighting, ventilation, and a normal range of temperature and noise levels.
Work assignments are diverse and may require interpreting, comprehending, and applying complex information, data, and instructions, as well as preparing and communicating detailed information.
Position may require extended periods of standing, walking, bending, reaching, stretching, climbing, and similar physical activities.
Ability to lift or move items weighing up to 50 pounds.
Moderate manual dexterity required, including regular use of calculators, keyboards, hand tools, and eye-hand coordination.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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More about this job

Skills

Site Manager
Performance management
Counselling
Leadership
Control production
Quality control
Improve business processes
Customer service
Regulatory compliance
Motivate employees
Coaching
Communication skills
Documentation
Sales
Reporting
Presentation skills
Microsoft Office
Problem solving

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