Jobs in the United States

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Added 2 mins ago
Associate Director of Facilities – HVAC Operations
SUNY - Cortland
NY
The Associate Director of Facilities–HVAC Operations provides technical leadership for the operation, maintenance, troubleshooting and optimization of campus HVAC and mechanical systems.…
Added 4 mins ago
TI
Senior Sales Enablement, Program Manager
Trimble Inc.
Westminster, CO
- $105,600 to $145,200 USD / year
Shape the Future of Sales Learning: Senior Sales Enablement Program Manager
Added 5 mins ago
Security Manager Senior, Identity & Access Management Operations
PNC
Farmers Branch, TX · Birmingham, AL · Lakewood, CO · Strongsville, OH · Phoenix, AZ · Pittsburgh, PA
…opportunity to contribute to the company’s success. As a Security Manager Senior within PNC's Technology organization, you will be based in Dallas, TX; Denver, CO; Phoenix, AZ; Birmingham,…
Added 5 mins ago
Portfolio Analytics & Strategy Manager Senior
PNC
Pittsburgh, PA
…the company’s success. As a Portfolio Analytics & Strategy Manager Senior within PNC's Financial Risk & Operational Quantitative Strategy organization, you will be based in Pittsburgh,…
Added 5 mins ago
Security Manager Senior, Identity Controls Governance
PNC
Farmers Branch, TX · Birmingham, AL · Lakewood, CO · Strongsville, OH · Phoenix, AZ · Pittsburgh, PA
…opportunity to contribute to the company’s success. As a Security Manager Senior within PNC's Technology organization, you will be based in Dallas, TX; Denver, CO; Phoenix, AZ; Birmingham,…
Added 7 mins ago
Director, Software Engineering, Healthcare Interoperability
Teladoc Health
Remote, United States
This position is a senior management role for a candidate who is motivated to combine the art of leadership with the art of programming. This position requires the capacity to problem solve…
Added 8 mins ago
Staff Engineer, NPI
Kohler Co.
KOHLER, WI
Present clear, data-driven recommendations and project status to senior operations leadership (Manager, Director, VP level), translating technical complexity into actionable insights.
Added 9 mins ago
O
Program Manager 4, Cloud Architecture
Oracle
Seattle, WA
- $90,100 to $209,500 USD / year
We are seeking a Principal Technical Program Manager to lead cloud architecture programs across OCI. This role will partner with architects, engineering leaders, and operations teams across…
Added 10 mins ago
EA-37B Mission Technical Program Manager
SRC, Inc
Fairborn, OH
SRC, Inc. is currently seeking an experienced Mission Technical Program Manager to support the EA-37B Compass Call program and U.S. Air Force Big Safari rapid acquisition electronic attack…
Added 11 mins ago
Sr. Digital Marketing Specialist
Silfab Solar
Fort Mill, SC
The Senior Digital Marketing Specialist plays a key role in supporting the execution of Silfab Solar’s digital marketing strategy by bringing campaigns to life across social media, paid…
Added 11 mins ago
Security Engineer II
LTL Lennar Homes of TX L&C LTD
Irving, TX
A career built on building zero defect homes, cost management, and adherence to schedules.
Added 11 mins ago
AC
Strategic Program Manager, Operating Model Transformation
Aon Corporation
Chicago, IL · New York, NY
- $120,000 to $150,000 USD / year
Are you a Program Manager (non-technical) ready for a change in your career? This could be a phenomenal opportunity to explore! We are seeking talent to support Aon Business Services (ABS)…
Added 15 mins ago
Senior Manager, Global Treasury
Rhythm Pharmaceuticals
Boston, MA
This position will have broad responsibility across global cash and liquidity management, treasury operations, controls and compliance, insurance, treasury technology, reporting and…
Added 15 mins ago
Director of Payroll and Student Employment
University of New Haven
West Haven, CT
The Director of Payroll & Student Employment serves as the primary manager for the Payroll and Student Employment Offices. This position is responsible for and accountable for directing the…
Added 16 mins ago
Senior Proposal Manager & Writer
Thomson Reuters Special Services LLC
McLean, VA
…edit executive summaries, win themes, value propositions, and technical, management, and solution narratives, turning SME input into persuasive, customer-focused content. As proposal…
Added 17 mins ago
P
Technical Program Manager
PointClickCare
Remote, United States
- $153,900 to $171,000 USD / year
At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll…
Added 18 mins ago
Senior Accountant
BlueStar US
Hebron, KY
…brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of…
Added 19 mins ago
Business & Operations Development Specialist (New Grad)
BMO Bank N.A.
Chicago, IL · Naperville, IL
As a Business & Operations Development Program Specialist, you will take part in three 5-month rotations designed to expose each participant to a variety of roles and functions. During each…
Added 22 mins ago
Senior Manager, Analytics Engineering and Data Strategy - Technology Business Enablement
American Express
New York, NY · NY
…enterprise needs. The team serves as a strategic advisory partner to senior technology leadership providing Enterprise Technology Services (ETS), ensuring the right talent is available at…
Added 22 mins ago
Digital Technical Product Manager Senior - Digital Claims
United Services Automobile Asn
United States
We are seeking a dedicated Digital Technical Product Manager Senior – Digital Claims.
Added 22 mins ago
Sr. Client Services Manager
There's Only One Place
United States
The Senior Client Services Manager is responsible for the implementation, customer management, performance management, and communication internally and externally of the tasks associated…
Added 23 mins ago
Associate Director, Microbiology
JDE CareFusion 213 LLC
United States
Represent Microbiology in portfolio governance, design and phase reviews, regulatory strategy discussions, and senior leadership reviews, ensuring decisions are supported by appropriate…
Added 23 mins ago
Sr. Systems Development Engineer , Prime Air
Amazon.com Services LLC
Seattle, WA
You will work as the engineering counterpart to the Senior Technical Program Manager on this team. The TPM owns the plans, schedules, compliance tracking, and leadership reporting. You own…
Added 23 mins ago
Sr Mgr Security (Technology Automation)
Consumers Energy
JACKSON, MI
The Senior Manager of Security serves as a senior leader within the Security team, shaping security policies, ensuring regulatory compliance, and leading responses to significant security…
Added 23 mins ago
Technical Program Manager 5 - Enterprise Business Products
Netflix
Los Gatos · Los Angeles
We are seeking a dynamic Technical Program Manager with high agency and a strong sense of ownership to lead high-impact, cross-functional programs. In this pivotal role, you will…

Ricoh

Field Service Technician

Remote, United States

$19.86 to $26.35 USD / hour

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Job details

Pay: $19.86 to $26.35 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Field Representative, Support CIP

$19.86 - $26.35 per hour

POSITION PROFILE

This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also include new business and other various support functions as developed or assigned.

JOB DUTIES AND RESPONSIBILITIES

Technical

Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.
Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods.
Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
Assembles/adjusts/maintains and shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations.
Considered a resource for others when solutions level expertise/skill is required. Works independently, shows knowledge and command of a range of products, environments, and potential issues relevant to assigned roles and responsibilities. Customer Services
Maintains productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team.
Understands and promotes Ricoh's support functions and offerings, anticipates, and manages customer needs. Manage Workload
Responsible for managing own time and schedule and assists in support of solutions time/schedule.
Effectively executes all required workload management and call handling procedures, using current field call management requirements.
Performs a full range of services including customer training, equipment and workflow observation, and solution presentation for improved methods. Administrative
Complies with all company policies and completes administrative tasks in an accurate and timely manner.
Performs administrative duties as assigned including maintaining required logs, processes, and reports.
Completes all required administrative tasks in an accurate and timely manner.
Accounts for all time and activity by recording information through the proper tracking system.
Responsible for maintaining a "car stock" and/or customer on-site inventory as assigned/necessary. Results
Achieves expected productivity levels associated with assigned workload and level of experience.
Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc.) and bills accordingly.
Performs other duties as assigned.

QUALIFICATIONS (Education, Experience and Certifications)

Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business.
Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired.
Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager.
Follow this internal link for the certification requirement document:

https://rworld.ricoh-usa.com/docs/DOC-766716

KNOWLEDGE, SKILLS, AND ABILITIES

Goal orientated, self-motivated and committed to ongoing self-development and the development of others.
Efficiently handles information of a highly confidential nature.
Possesses required multi-tasking and prioritizing skills.
Identifies problems, opportunities and develops solutions.
Possesses required organizational, interpersonal, and verbal communication skills.
Is process-improvement oriented.
Requires proficient use of Microsoft Office computer application programs and the use of computers, mobile technology and associated applications and/or systems.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

Extensive daily travel in an automobile between customer locations is usually required. Assignments at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times.
Occasional overnight travel may be required.
May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder.
Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
Shift work, overtime, stand-by and/or on-call may be required.
Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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More about this job

Skills

Work independently
Troubleshooting
Workflow
Problem solving
Documentation
Customer service
Administrative support
Multitasking
Prioritization
Communication skills
Process improvement
Microsoft Office
Work in outdoor conditions
Carry objects

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