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Added just now
Project Engineer III - Component Development
Blue Origin Personnel, LLC
United States
…develop and maintain the ordnance project schedule within the program's Integrated Master Schedule (IMS), keeping it tightly linked to vehicle need dates while identifying critical paths…
Added just now
Manager - Supply Chain & Logistics
Blue Origin Personnel, LLC
Space Coast, FL
Identify and implement process improvement opportunities
Added just now
Supply Chain Program Manager III
Blue Origin Personnel, LLC
Huntsville, AL
The Supply Chain Program Manager (SCPM) is a supply chain owner responsible for converting program demand, design, and schedule into executable sourcing strategies that deliver material on…
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Regional Manager Colleague Relations
Trinity Health
DES MOINES, IA
…colleague relations strategy through systemic policy alignment and program management to support key stakeholders to proactively cultivate positive colleague relations throughout the RHM,…
Added just now
Business Program Manager
Public Utility District No. 2 of Grant County, Washington
Ephrata, WA
Grant PUD - Unified Insurance Program (uip-wa.org)
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BB
Regional Operations Manager - San Diego, CA
BLC BACKLOTCARS Inc
Remote, United States
- $80,000 USD / year
We are seeking a Regional Operations Manager with experience in hiring and collaborating with inspectors, driving regional success, and utilizing data for decision-making. You will be part…
Added just now
Mfg Eng & Facilities Mgr
Bobrick Washroom Equipment, Inc.
Centennial, CO
…Manufacturing, Supply Chain, and other stakeholders across Bobrick. The Manager proactively identifies, evaluates, prioritizes, and executes opportunities to improve manufacturing…
Added 1 min ago
Certified Dietary Manager (CDM)
Holton Community Hospital
Holton, KS
The Certified Dietary Manager (CDM) is responsible for the daily operations, coordination, and supervision of the Dietary Department to ensure the delivery of safe, nutritious, appealing,…
Added 1 min ago
Corporate Accounting Manager
KOLTER HOSPITALITY GROUP
Delray Beach, FL
The Corporate Accounting Manager will lead and develop the Corporate Accounting team while working closely with the Vice President of Finance & Accounting and the Director of Operational…
Added 2 mins ago
Operations Manager
Floor and Decor Outlets of America, Inc.
La Quinta, CA
Demonstrated ability to read and review a profit and loss statement to identify areas of improvement
Added 2 mins ago
Payroll Specialist
Apply now!
United States
Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays…
Added 2 mins ago
Critical Situation Manager (CSM)
LEIDOS, INC.
Meridian, ID
Leidos is seeking a Critical Situation Manager (CSM) to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning,…
Added 2 mins ago
Material Project Manager
LEIDOS, INC.
Huntsville, AL
Leidos is excited to announce an opening for a Material Project Manager on our Global Supply Chain team in Huntsville, AL. The Material Project Manager (MPM) works as part of a team and…
Added 2 mins ago
Z
Strategic Sourcing Manager, Battery
Zoox
Foster City, CA
- $137,000 to $194,000 USD / year
Demonstrated ability to identify business process issues and drive process improvement
Added 2 mins ago
NPI Project Manager
Ecolab Inc.
New York City, NY
…(CDUs) and Passive Coolant Loops (PCLs), and larger continuous improvement projects. This role sets project execution standards, mentors other Project…
Added 3 mins ago
Executive Chef, Production
Home Chef
Bedford Park, IL
Coordinate with RTH production manager to ensure all ingredients are available when needed
Added 3 mins ago
TV
Maintenance Manager
THE VISUAL PAK COMPANIES
Waukegan, IL
- $76,580 to $114,870 USD / year
Position Purpose/Summary: The Machine Maintenance Manager provides machine focused maintenance leadership relating to preventative maintenance oversight, cost efficiency, process continuous…
Added 4 mins ago
Case Manager
Memorial Hermann Health System
United States
The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of…
Added 4 mins ago
AC
Business Development Manager, Texas
Armstrong Collective Brand
TX
- $95,000 to $105,000 USD / year
The Business Development Manager reports into the Senior Manager, Sales and provides territory sales leadership for travel agency partner growth and business development across Armstrong…
Added 4 mins ago
Engineering and Technical Operations Senior Manager
Schreiber Foods, Inc.
Shippensburg, PA
The Engineering and Technical Operations Senior Manager is responsible to provide leadership, technical expertise and drive results across capital execution, site and facility maintenance,…
Added 5 mins ago
Copy of Regional Operations Manager
Primrose Retirement Communities
Aberdeen, SD
…to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are…
Added 5 mins ago
G
Senior Revenue Operations Analyst, Sales Compensation
Gong.io
NY
- $100,000 to $145,000 USD / year
Own the monthly commissions process end to end: data prep, crediting, calculations, review, and payout.
Added 5 mins ago
BIM Manager
Kiewit
Lenexa, KS
Kiewit Industrial and Water Engineering (KIWE) is seeking a BIM Manager for the Lenexa, Kansas office. The successful candidate will play a critical role in enhancing project efficiency and…
Added 5 mins ago
Engineering Manager, Bots & Fraud
Cloudflare
Austin, TX · NY · Washington, DC
…smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top…
Added 5 mins ago
Operational Excellence Manager
Snyder's-Lance, Inc.
Remote, United States
The Operational Excellence Manager- Surge Team is a hands-on practitioner responsible for supporting Campbell Way of Working - Operational Excellence deployment, continuous improvement…

Ricoh

Field Service Technician

Remote, United States

$19.86 to $26.35 USD / hour

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Job details

Pay: $19.86 to $26.35 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Field Representative, Support CIP

$19.86 - $26.35 per hour

POSITION PROFILE

This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also include new business and other various support functions as developed or assigned.

JOB DUTIES AND RESPONSIBILITIES

Technical

Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.
Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods.
Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
Assembles/adjusts/maintains and shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations.
Considered a resource for others when solutions level expertise/skill is required. Works independently, shows knowledge and command of a range of products, environments, and potential issues relevant to assigned roles and responsibilities. Customer Services
Maintains productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team.
Understands and promotes Ricoh's support functions and offerings, anticipates, and manages customer needs. Manage Workload
Responsible for managing own time and schedule and assists in support of solutions time/schedule.
Effectively executes all required workload management and call handling procedures, using current field call management requirements.
Performs a full range of services including customer training, equipment and workflow observation, and solution presentation for improved methods. Administrative
Complies with all company policies and completes administrative tasks in an accurate and timely manner.
Performs administrative duties as assigned including maintaining required logs, processes, and reports.
Completes all required administrative tasks in an accurate and timely manner.
Accounts for all time and activity by recording information through the proper tracking system.
Responsible for maintaining a "car stock" and/or customer on-site inventory as assigned/necessary. Results
Achieves expected productivity levels associated with assigned workload and level of experience.
Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc.) and bills accordingly.
Performs other duties as assigned.

QUALIFICATIONS (Education, Experience and Certifications)

Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business.
Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired.
Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager.
Follow this internal link for the certification requirement document:

https://rworld.ricoh-usa.com/docs/DOC-766716

KNOWLEDGE, SKILLS, AND ABILITIES

Goal orientated, self-motivated and committed to ongoing self-development and the development of others.
Efficiently handles information of a highly confidential nature.
Possesses required multi-tasking and prioritizing skills.
Identifies problems, opportunities and develops solutions.
Possesses required organizational, interpersonal, and verbal communication skills.
Is process-improvement oriented.
Requires proficient use of Microsoft Office computer application programs and the use of computers, mobile technology and associated applications and/or systems.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

Extensive daily travel in an automobile between customer locations is usually required. Assignments at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times.
Occasional overnight travel may be required.
May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder.
Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
Shift work, overtime, stand-by and/or on-call may be required.
Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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More about this job

Skills

Work independently
Troubleshooting
Workflow
Problem solving
Documentation
Customer service
Administrative support
Multitasking
Prioritization
Communication skills
Process improvement
Microsoft Office
Work in outdoor conditions
Carry objects

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