Jobs in the United States

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Added 3 mins ago
Assistant General Manager - Campground
Blue Water Hospitality
Luray, VA
Acts as a knowledgeable resource in property operational software such as Property Management systems, reservations or booking channels, maintenance or internal communication systems,…
Added 8 mins ago
Baker
Albertsons Companies
ALBUQUERQUE, NM · Albuquerque, NM
…in full, well‑stocked, and visually appealing cases. You’ll partner closely with bakery team members to plan daily production needs and keep operations running…
Added 15 mins ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Melrose Park, IL
- $80,000 to $100,000 USD / year
…consumer products category and enjoy a combination of relationship management, business development, sales analysis, presentations, forecasting, and account…
Added 16 mins ago
UO
Regulatory Strategist Program Manager
University of Colorado Denver
Aurora, CO
- $74,627 to $100,000 USD / year
The mission of this group is to partner with CU Anschutz investigators and stakeholders to develop innovative therapies and facilitate the regulatory and operational conduct of clinical…
Added 16 mins ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Bolingbrook, IL
- $80,000 to $100,000 USD / year
…consumer products category and enjoy a combination of relationship management, business development, sales analysis, presentations, forecasting, and account…
Added 16 mins ago
G
KEY ACCOUNT MANAGER - PET SPECIALTY
GPAC
Bartlett, IL
- $80,000 to $100,000 USD / year
…consumer products category and enjoy a combination of relationship management, business development, sales analysis, presentations, forecasting, and account…
Added 22 mins ago
Executive Director, Sr. Experience Owner
United Services Automobile Asn
Charlotte, NC
Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and…
Added 23 mins ago
Temporary Sales Support Associate
Tapestry, Inc.
Houston, TX
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Added 23 mins ago
Retail Contingent
Tapestry, Inc.
Nashville, TN
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Added 23 mins ago
Retail Contingent
Tapestry, Inc.
Carlsbad, CA
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Added 23 mins ago
SH
School Social Worker - Kalamazoo, MI
Soliant Health
Kalamazoo, MI
- $80 to $85 USD / hour
Awareness of social-emotional needs and development in elementary through high school-aged children
Added 25 mins ago
Deputy Director of Communications
FairVote
Silver Spring, MD
…media relations and communications strategist, as well as a partner to the Director of Communications in strategic planning and agenda-setting. The Deputy Director will work closely with…
Added 29 mins ago
Site Manager
Spotless Brands
Ashburn, VA
Partner with human resources (HR), Loss Prevention, and district leadership on employee relations matters
Added 31 mins ago
G
FSQA MANAGER
GPAC
Portage, MI
- $110,000 to $135,000 USD / year
Oversee food safety and quality management systems across manufacturing sites, co-manufacturers, and contract warehouses.
Added 31 mins ago
Partner Manager, Global (US-Based)
Recurly
Austin, TX
Recurly is looking for a Partner Manager to run the day-to-day management of our existing partnerships across payments providers, ISVs, and advisors. This role keeps our partner…
Added 32 mins ago
Director Post-Si Electrical Validation Engineering
Astera Labs
San Jose, CA · CA
Astera Labs is seeking a Director of Post-Si Electrical Validation Engineering to lead the development, bring-up, and validation of ASIC SerDes and PCIe PHY products that enable rack-scale…
Added 32 mins ago
Store Human Resource Representative
Meijer Great Lakes LP
Portage, MI
Provides business partner support regarding company policies and procedures covering the areas of employee relations, compensation and payroll, benefits administration, talent development,…
Added 35 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Metairie, LA
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Added 35 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Bangor, ME
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Added 35 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Leesburg, VA
Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor
Added 35 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Leesburg, VA
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Added 35 mins ago
Dog Trainer
Petco Animal Supplies Stores, Inc.
Hendersonville, TN
…classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you’ll also be actively…
Added 35 mins ago
Dog Trainer
Petco Animal Supplies Stores, Inc.
Amherst, NH
…classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you’ll also be actively…
Added 41 mins ago
Senior Account Manager Corporate Events
Salt Productions, LLC
Remote, United States
As a production agency, we collaborate with creative from the start - whether in-house, brand-side, or a powerhouse partner - to bring clients’ design dreams to life, exactly as envisioned.…
Added 43 mins ago
Brand Manager, Dove Men Deos Innovation and Engagement NA
Unilever Canada Inc.
United States
…Marketing, CMI, R&D, Design, Supply Chain, Finance, Customer Development, and external agency…

Ricoh

Field Service Technician

Remote, United States

$19.86 to $26.35 USD / hour

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Job details

Pay: $19.86 to $26.35 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Field Representative, Support CIP

$19.86 - $26.35 per hour

POSITION PROFILE

This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also include new business and other various support functions as developed or assigned.

JOB DUTIES AND RESPONSIBILITIES

Technical

Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.
Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods.
Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
Assembles/adjusts/maintains and shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations.
Considered a resource for others when solutions level expertise/skill is required. Works independently, shows knowledge and command of a range of products, environments, and potential issues relevant to assigned roles and responsibilities. Customer Services
Maintains productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team.
Understands and promotes Ricoh's support functions and offerings, anticipates, and manages customer needs. Manage Workload
Responsible for managing own time and schedule and assists in support of solutions time/schedule.
Effectively executes all required workload management and call handling procedures, using current field call management requirements.
Performs a full range of services including customer training, equipment and workflow observation, and solution presentation for improved methods. Administrative
Complies with all company policies and completes administrative tasks in an accurate and timely manner.
Performs administrative duties as assigned including maintaining required logs, processes, and reports.
Completes all required administrative tasks in an accurate and timely manner.
Accounts for all time and activity by recording information through the proper tracking system.
Responsible for maintaining a "car stock" and/or customer on-site inventory as assigned/necessary. Results
Achieves expected productivity levels associated with assigned workload and level of experience.
Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc.) and bills accordingly.
Performs other duties as assigned.

QUALIFICATIONS (Education, Experience and Certifications)

Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business.
Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired.
Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager.
Follow this internal link for the certification requirement document:

https://rworld.ricoh-usa.com/docs/DOC-766716

KNOWLEDGE, SKILLS, AND ABILITIES

Goal orientated, self-motivated and committed to ongoing self-development and the development of others.
Efficiently handles information of a highly confidential nature.
Possesses required multi-tasking and prioritizing skills.
Identifies problems, opportunities and develops solutions.
Possesses required organizational, interpersonal, and verbal communication skills.
Is process-improvement oriented.
Requires proficient use of Microsoft Office computer application programs and the use of computers, mobile technology and associated applications and/or systems.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

Extensive daily travel in an automobile between customer locations is usually required. Assignments at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times.
Occasional overnight travel may be required.
May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder.
Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
Shift work, overtime, stand-by and/or on-call may be required.
Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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More about this job

Skills

Work independently
Troubleshooting
Workflow
Problem solving
Documentation
Customer service
Administrative support
Multitasking
Prioritization
Communication skills
Process improvement
Microsoft Office
Work in outdoor conditions
Carry objects

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