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NL
Cook
NEXDINE, LLC
Mouth of Wilson, VA
- $13 to $16 USD / hour
The Cook reports to the Chef or Chef Manager. The Cook is responsible for preparing and serving breakfast, lunch and/or catered events. The Cook may be required to operate equipment,…
Added just now
Maintenance Supervisor
Advanced Management Group
Las Vegas, NV
Train maintenance personnel on customer service procedures.
Added just now
Regional Sales Manager Public Sector NY
Ericsson
NY
The Regional Sales Manager (RSM) – New York Public Sector is responsible for driving sales within an assigned territory, delivering exceptional customer service, and expanding Ericsson…
Added 1 min ago
Assistant Community Manager
Neighborly Ventures
Happy Valley, OR
The role of Assistant Community Manager is essential in supporting the Community Manager with the daily operations of the property. This position involves actively delivering high-quality…
Added 1 min ago
Territory Manager, Diabetes (Indianapolis N, IN)
USA-MiniMed Distribution Corp. 1018
Virtual, IN · Indianapolis, IN
MiniMed is seeking an experienced Territory Manager to drive business growth and support for Diabetes products and services. This role focuses on promoting, selling, and supporting our…
Added 1 min ago
Branch CDL Class Driver - NCA
KEEN COMPRESSED GAS CO.
New Castle, DE
…as well as picking up cylinders and items for repair. Take customer orders and/or inquires and pass on to the branch…
Added 1 min ago
Transportation Manager
WM
Hyattsville, MD · La Plata, MD · Leesburg, VA · Prince Frederick, MD
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
Added 1 min ago
CDL Truck Driver - $2500 Sign on Bonus, Home Daily, PTO, 401k
WM
Madison, WI
…Commercial Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1,000 pounds and at times…
Added 1 min ago
CDL Truck Driver-Grapple/Roll Off Driver
WM
Tampa, FL
…Commercial Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1,000 pounds and at times…
Added 2 mins ago
Dietary Assistant
Alliance Health at Coleman
Northborough, MA
…dining premises. A Dietary Aide must be capable to perform food service duties and follow instructions while adhering to all safety and health standards. They must be competent and…
Added 2 mins ago
Medical Assistant or LPN - Cardiology
OH
…procedural patient care, under supervision of the Practice Manager and/or center…
Added 2 mins ago
Inside Territory Account Manager, SLED
Fortinet
Frisco, TX
The Inside Territory Account Manager (ITAM) will manage an assigned territory in support of the SLED team. The ideal candidate will have experience in the networking and/or security sectors…
Added 2 mins ago
AP
Field Service Representative
Anton Paar
Remote, United States
- $35.9 to $40.6 USD / hour
As a Field Service Representative and key member of the West Region service team, you provide on-site service including preventive maintenance, calibration, installation, and training…
Added 2 mins ago
Bartender
Dufry Careers
EL SEGUNDO, CA
problems to the manager on duty and the servers as necessary; providing the highest quality of service to customers and associates at all times; performs all other responsibilities as…
Added 2 mins ago
Customer Service Team Member
Fleet Farm
Waukee, IA
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you!
Added 3 mins ago
CO
PLANNING AIDE/ASSISTANT PLANNER
City of Huntington Beach
Huntington Beach, CA
- $60,777.6 to $106,433.6 USD / year
In addition to strong customer service skills, the ideal candidate has hands-on experience conducting zoning plan checks for a variety of residential and commercial projects. They are…
Added 3 mins ago
I
Senior Manager, Software Development
IntraFi
Arlington, VA
- $180,000 to $230,000 USD / year
As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial…
Added 3 mins ago
Manager, Quality Assurance
Pacific Life Insurance Company
Charlotte, NC
As Manager, Quality Assurance, you’ll move Pacific Life, and your career, forward by leading an independent Quality Assurance function that provides an objective, risk-based view of…
Added 3 mins ago
Sales Manager
Hyatt
Orlando, FL
…attentive colleagues who are committed to delivering exceptional service and meaningful experiences. We're seeking a passionate, results-driven Sales Manager to lead business development…
Added 4 mins ago
InSite Operations Mgr II
Clean Harbors
Phoenix, AZ · Queen Creek, AZ
Clean Harbors is seeking an InSite Operations Manager II to lead onsite environmental operations at a key customer location (or group of locations). In this role, you will organize…
Added 4 mins ago
Safety Coordinator II
Group Management Services
Atlanta, GA
…for individuals who are willing and able to provide excellent customer service and support to their clients. We are looking for those who are passionate about the value small business…
Added 4 mins ago
YC
Technology Unit Manager (Customer Services) - ITS (Prescott)
Yavapai County Government
Prescott, AZ
- $90,082.83 to $139,628.36 USD / year
Yavapai County Information Technology Services (ITS) is seeking a dynamic and experienced Technology Unit Manager to lead a dedicated team of IT professionals. In this position you will be…
Added 5 mins ago
FE
Operations Admin II
Federal Express Corporation
WAYNE, NJ
- $17.84 to $24.89 USD / hour
…including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…
Added 5 mins ago
Special Assignment Admin-2
Federal Express Corporation
WAYNE, NJ
…including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…
Added 5 mins ago
Special Assignment Admin-3
Federal Express Corporation
WAYNE, NJ
…including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…

Ricoh

Field Service Technician

Remote, United States

$19.86 to $26.35 USD / hour

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Job details

Pay: $19.86 to $26.35 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Field Representative, Support CIP

$19.86 - $26.35 per hour

POSITION PROFILE

This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also include new business and other various support functions as developed or assigned.

JOB DUTIES AND RESPONSIBILITIES

Technical

Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.
Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods.
Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
Assembles/adjusts/maintains and shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations.
Considered a resource for others when solutions level expertise/skill is required. Works independently, shows knowledge and command of a range of products, environments, and potential issues relevant to assigned roles and responsibilities. Customer Services
Maintains productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team.
Understands and promotes Ricoh's support functions and offerings, anticipates, and manages customer needs. Manage Workload
Responsible for managing own time and schedule and assists in support of solutions time/schedule.
Effectively executes all required workload management and call handling procedures, using current field call management requirements.
Performs a full range of services including customer training, equipment and workflow observation, and solution presentation for improved methods. Administrative
Complies with all company policies and completes administrative tasks in an accurate and timely manner.
Performs administrative duties as assigned including maintaining required logs, processes, and reports.
Completes all required administrative tasks in an accurate and timely manner.
Accounts for all time and activity by recording information through the proper tracking system.
Responsible for maintaining a "car stock" and/or customer on-site inventory as assigned/necessary. Results
Achieves expected productivity levels associated with assigned workload and level of experience.
Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc.) and bills accordingly.
Performs other duties as assigned.

QUALIFICATIONS (Education, Experience and Certifications)

Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business.
Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired.
Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager.
Follow this internal link for the certification requirement document:

https://rworld.ricoh-usa.com/docs/DOC-766716

KNOWLEDGE, SKILLS, AND ABILITIES

Goal orientated, self-motivated and committed to ongoing self-development and the development of others.
Efficiently handles information of a highly confidential nature.
Possesses required multi-tasking and prioritizing skills.
Identifies problems, opportunities and develops solutions.
Possesses required organizational, interpersonal, and verbal communication skills.
Is process-improvement oriented.
Requires proficient use of Microsoft Office computer application programs and the use of computers, mobile technology and associated applications and/or systems.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

Extensive daily travel in an automobile between customer locations is usually required. Assignments at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times.
Occasional overnight travel may be required.
May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder.
Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
Shift work, overtime, stand-by and/or on-call may be required.
Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information - how it is collected, stored, managed, and shared - to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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More about this job

Skills

Work independently
Troubleshooting
Workflow
Problem solving
Documentation
Customer service
Administrative support
Multitasking
Prioritization
Communication skills
Process improvement
Microsoft Office
Work in outdoor conditions
Carry objects

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