Pre-Vocational Case Manager

About the Company: Richmond Area Multi-Services (RAMS) is a private, non-profit mental health agency that is committed to advocating for and providing community based, consumer-guided services. RAMS offers behavioral health, social, vocational, and educational services that aim to meet the needs of the diverse communities in the City. Our agency is recognized by the local and national social service community as having expertise in providing culturally competent mental health services to the underserved, with expertise in working with the Asian & Pacific Islander and Russian-speaking populations. Job Summary: The Pre-Vocational Case Manager conducts employment-readiness assessments, workplace evaluations, and on-site support while also facilitating pre-vocational and skill-building workshops and providing case management and brief coaching.

Primary Responsibilities Include:

• Conduct assessments to determine client readiness to evaluate clients’ basic needs, vocational history, work readiness, goals, barriers to employment, and overall readiness for vocational training and/or employment support
• Administer workplace evaluations related to basic workplace skills (e.g., punctuality, following directions, teamwork, task completion), including referrals for Learning Needs Assessments when indicated
• Provide support and assist clients at work assessment sites
• Facilitate and/or co-facilitate pre-vocational workshops for program clients
• Provide interactive workshops for PST participants
• Provide one-time, brief coaching and referrals for workshop participants to community resources as needed
• Facilitate and build peer support to strengthen clients’ coping skills, maintain morale, reinforce positive decision-making, build self-esteem, and support ongoing engagement
• Liaise and coordinate with clients and collaborating providers, including RAMS, HSA-CAAP, and other community partners to additional services
• (OJA Clients) Provide case management by linking clients to community, vocational, and employment resources; maintain up-to-date resource information; and offer individual sessions to build job search skills and support employment preparation
• Complete and maintain timely clinical and administrative documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. HSA, RAMS, etc).
• Participate in case conferences, program team meetings, staff meetings, in-service trainings, and other staff development activities
• Must be able to report to the assigned job sites as required
• Develop and maintain clear, open, timely, cooperative, and diplomatic communications and working relations with all staff, consumers, and partner agencies
• Perform other duties as assigned, within the scope of job role and program needs.

Required Qualifications:

• BA/BS in Psychology, Social Work, or related field from an accredited institution. Can accept two years of experience in lieu of a Bachelor’s degree
• One year of experience providing community-based peer counseling and/or case management services to underserved clients in the populations served at the RAMS program
• Familiarity with the San Francisco community resources/services (may include physical health, mental health, substance abuse, vocational, housing, family support and resources, etc.)

Preferred Qualifications:

• Applicants with ability to provide bilingual & culturally competent services in Cantonese, Tagalog, Russian, Vietnamese, or Spanish, PREFERRED, in order to meet the needs of populations served.