Pre-Vocational Case Manager

Program Overview: The RAMS Pre-Vocational and Employability Support Services will provide culturally relevant employability support services, prevocational training and prevocational evaluation services to San Francisco residents who are receiving CalWORKs, CAAP, and/or CalFresh assistance benefit, are engaged in SFHSA workforce services, and are referred by HSA staff. Employability Support Services are also available to Families Rising participants.

Job Summary: The Pre-Vocational Case Manager conducts employment-readiness assessments, workplace evaluations, and on-site support while also facilitating pre-vocational and skill-building workshops and providing case management and brief coaching.

Primary Responsibilities Include:

• Conduct assessments to determine client readiness to evaluate clients’ basic needs, vocational history, work readiness, goals, barriers to employment, and overall readiness for vocational training and/or employment support
• Administer workplace evaluations related to basic workplace skills (e.g., punctuality, following directions, teamwork, task completion), including referrals for Learning Needs Assessments when indicated
• Provide support and assist clients at work assessment sites
• Facilitate and/or co-facilitate pre-vocational workshops for program clients
• Provide interactive workshops for PST participants
• Provide one-time, brief coaching and referrals for workshop participants to community resources as needed
• Facilitate and build peer support to strengthen clients’ coping skills, maintain morale, reinforce positive decision-making, build self-esteem, and support ongoing engagement
• Liaise and coordinate with clients and collaborating providers, including RAMS, HSA-CAAP, and other community partners to additional services
• (OJA Clients) Provide case management by linking clients to community, vocational, and employment resources; maintain up-to-date resource information; and offer individual sessions to build job search skills and support employment preparation
• Complete and maintain timely clinical and administrative documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. HSA, RAMS, etc).
• Participate in case conferences, program team meetings, staff meetings, in-service trainings, and other staff development activities
• Must be able to report to the assigned job sites as required
• Develop and maintain clear, open, timely, cooperative, and diplomatic communications and working relations with all staff, consumers, and partner agencies
• Perform other duties as assigned, within the scope of job role and program needs.

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Required Qualifications:

• BA/BS in Psychology, Social Work, or related field from an accredited institution. Can accept two years of experience in lieu of a Bachelor’s degree
• One year of experience providing community-based peer counseling and/or case management services to underserved clients in the populations served at the RAMS program
• Familiarity with the San Francisco community resources/services (may include physical health, mental health, substance abuse, vocational, housing, family support and resources, etc.)

Preferred Qualifications:

• Applicants with ability to provide bilingual & culturally competent services in Cantonese, Tagalog, Russian, Vietnamese, or Spanish, PREFERRED, in order to meet the needs of populations served.