Customer Service Associate - Hybrid

Customer Service Associate - Hybrid

Company - RI Energy

Facility - RI-Cumberland -Mendon

Full-time position

Union - UWUA Local Union #310

Job Description

Company Summary Statement

Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

This is an entry level role focused on handling gas and electric customer transactions. Associates in the role will have the opportunity to progress to higher skill levels as positions become available and the Quality and Performance Metrics set forth by the Company have been exceeded for a period of at least 6 months; progression to higher skill levels is not automatic. #RIE #INDRIE

[Apply]{#social-share}

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.