Jobs in the United States

25+ jobs

Added just now
Senior HSE Professional
Integra
Oklahoma City, OK
…inspections and audits; environmental compliance and hazardous waste management; safety training and program implementation; safety documentation and compliance…
Added just now
Infrastructure Specialist 3
State of Ohio
Columbus, OH
-Or completion of associate core program in computer science or information systems 42 m
Added just now
Cloud Engineer I
The University Of Texas At Dallas
TX
…cloud architecture, security, data protection, and identity management. The cloud engineer will be expected to work independently as skills…
Added 1 min ago
Housekeeping FT AM Lobby-Public Attendant
Crescent Hotels & Resorts
Columbus, OH
401K matching program for eligible associates.
Added 1 min ago
Hotel Engineer | Hotel Indigo Austin | Holiday Inn Express Downton Austin
Crescent Hotels & Resorts
Austin, TX
401K matching program for eligible associates
Added 1 min ago
CC
VP, Data & AI Strategy
CHN Choice Hotels International Services
United States
- $250,000 to $350,000 USD / year
Drive AI adoption and enterprise transformation. Lead AI literacy, adoption, change management, and enablement efforts that translate new capabilities into meaningful changes in roles,…
Added 1 min ago
Guest Service Desk Clerk
Festival Foods
De Pere, WI
…including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches,…
Added 1 min ago
SI
Functional Analyst (Hybrid) (Secret Clearance Required)
SOLERITY INC
O'Fallon, IL
- $55,000 to $62,000 USD / year
…unparalleled information technology, engineering, cloud services, program management, and consulting services to the US Federal Government and Intel Community. With a relentless focus on…
Added 1 min ago
Retail Co-Store Manager
Ollie's Bargain Outlet
Jacksboro, TN
20% associate discount on all Ollie’s purchases & quarterly bonus program.
Added 2 mins ago
Audit Associate - Public Sector
Weaver
Oklahoma City, OK
…Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is…
Added 2 mins ago
Audit Associate - Commercial
Weaver
Oklahoma City, OK
…Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is…
Added 2 mins ago
ME
Prototype Build Engineer
Manpower Engineering
Auburn Hills, MI
- $45 to $51 USD / hour
Develop and support build plans based on vehicle specifications, test plans, and program timing.
Added 2 mins ago
IG
Automation Integrator II
Insight Global
Midland, TX
- From $48 USD / hour
…functionality of control logic, configure end devices, make program changes to PLCs and HMIs, test alarms and ensure the control system is aligned with engineering documentation and…
Added 2 mins ago
Senior Treasury Analyst - Cash Operations (Hybrid)
Trinity Health
Livonia, MI
The centralized Cash Management Program processes over $7 billion annually. Responsible for the daily operation and monthly reporting of the centralized Cash Management Program, which…
Added 2 mins ago
TH
Medical Technologist - Full Time
Trinity Health
Darby, PA
- Full-time
Presents problems in a timely manner to management.
Added 2 mins ago
Plant Utilities Engineer 1
SUNY College of Optometry
NY
…electrical equipment as directed or requested through the work order management system. Candidate is required to have working knowledge of computer system and Building Management System.…
Added 3 mins ago
IT Security Specialist
Farmers Mutual Hail Insurance Company
West Des Moines, IA
Employee Assistance Program (EAP) for support when you and your family need it.
Added 3 mins ago
Clinical Liaison Nurse
New England Life Care
Woburn, MA
Generous employer-matched 403b savings program
Added 4 mins ago
KC
Associate Test Engineer 2
KLA Corporation
Milpitas, CA
- $28.85 to $49.04 USD / hour
KLA has manufacturing sites worldwide. The Global Operations (GOPS) team, comprised of Manufacturing, Supply Chain Management, Manufacturing Engineering, Installation and Quality, builds…
Added 4 mins ago
Deputy Program Manager
Koniag Government Services
Waldorf, MD
6+ years of progressive technology project management or deputy program management experience leading cross-functional teams in federal IT, cybersecurity, or data environments (HHS, CMS, or…
Added 5 mins ago
Associate Project Manager
SRC, Inc
Syracuse, NY
SRC, Inc. is currently seeking an Associate Project Manager. The selected candidate will serve as the functional lead for our team of Program Control Analysts supporting the LIDS program,…
Added 7 mins ago
WF
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market
Houston, TX
- $20.05 to $35 USD / hour
…orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance…
Added 7 mins ago
Executive Chef | Smoke & Mirrors | AC Hotel Capitol Hill Navy Yard
Washington, DC
…visionary leader who excels in team development, food quality, cost management, and innovation in culinary…
Added 7 mins ago
HK
Associate Executive Director for Early Learning Programs
HEALTHY KIDS PROGRAMS
monroe, NY
- $62,500 to $65,000 USD / year
…it). Join our award-winning community to provide the quality program children deserve while pursuing your own professional growth and development. Learn more about working with us at…
Added 7 mins ago
HK
Associate Executive Director for Early Learning Programs
HEALTHY KIDS PROGRAMS
Middletown, NY
- $62,500 to $65,000 USD / year
…it). Join our award-winning community to provide the quality program children deserve while pursuing your own professional growth and development. Learn more about working with us at…

Loss Mitigation Support Coordinator

Providence, RI, United States

RIHousing – Loss Mitigation Support Coordinator Salary - $51,896.00 - $62,276.00 Please note: This pay range represents the base annual full-time salary for all positions within this job grade.

Apply About employer

Applications open in a new tab.

Job details

Pay: RIHousing – Loss Mitigation Support Coordinator Salary - $51,896.00 - $62,276.00 Please note: This pay range represents the base annual full-time salary for all positions within this job grade.
Posting language: English

Original job description

RIHousing – Loss Mitigation Support Coordinator Salary - $51,896.00 - $62,276.00 Please note: This pay range represents the base annual full-time salary for all positions within this job grade. The actual salary offered will depend on factors such as experience and other job‑ related‑ qualifications.

What we are all about:

We are seeking a dynamic professional to join our Loan Servicing team as a Loss Mitigation Support Coordinator. This role is responsible for borrower communications, Trial Payment Plan (TPP) monitoring, payment reminders, and trial payment processing. The position supports borrower engagement, ensures timely follow-up on payment obligations, and facilitates successful loan modification outcomes. The Coordinator serves as a key support resource to the Loss Mitigation team by conducting routine borrower outreach, maintaining accurate records, and identifying issues that require escalation or additional review. This position is not eligible for remote work.

What you’ll do daily:

Conduct inbound and outbound communications with borrowers regarding Trial Payment Plans (TPPs), including payment reminders, follow-up on missed or outstanding payments, and responses to borrower inquiries.
Explain TPP requirements, timelines, payment expectations, and next steps in the loss mitigation process while maintaining professional and empathetic communication with borrowers experiencing financial hardship.
Document all borrower interactions, correspondence, and communication attempts within servicing systems.
Monitor active Trial Payment Plans (TPPs), track borrower payment performance, and review, verify, and process trial payments in accordance with company procedures and investor requirements.
Maintain accurate records of payment activity and loan modification requirements, ensuring servicing systems are updated and all trial plan milestones are tracked through completion.
Identify payment discrepancies, missed payments, potential trial plan failures, and other issues requiring escalation to the appropriate Loss Mitigation Workout Specialist.
Provide administrative and operational support to Loss Mitigation Workout Specialists by maintaining borrower records, payment documentation, correspondence, and follow-up schedules.
Coordinate with internal departments to research and resolve payment issues, servicing discrepancies, and outstanding borrower requirements.
Identify recurring operational or borrower communication issues and escalate trends to management.
Perform other related duties and special projects as assigned.

How you will make an impact:

Help borrowers successfully navigate the loan modification process by providing timely follow-up, clear communication, and support throughout their Trial Payment Plan.
Contribute to positive borrower outcomes by helping ensure trial payment requirements are met and potential issues are identified early.
Enhance the efficiency of the Loss Mitigation team by providing critical operational support that allows Workout Specialists to focus on complex borrower evaluations and workout strategies.
Support portfolio performance and customer satisfaction through accurate payment processing, thorough documentation, and attention to detail.
Help maintain compliance with investor, regulatory, and company requirements by ensuring records are complete, accurate, and up to date.

What success looks like in this position:

High school diploma or equivalent required; associate's or bachelor's degree preferred.
Bilingual skills preferred.
One to two years of experience in mortgage servicing, loss mitigation, collections, customer service, or a related field preferred.
Experience communicating with borrowers regarding payment obligations, delinquency resolution, mortgage assistance programs, or similar financial services activities preferred.
Experience working with mortgage servicing systems and payment processing procedures is a plus.
General understanding of mortgage servicing, delinquency management, and loss mitigation processes preferred.
Strong verbal and written communication, customer service, and interpersonal skills, with the ability to explain complex information clearly and communicate empathetically with borrowers experiencing financial hardship.
Strong organizational, time-management, and follow-up skills, with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, and the ability to learn and navigate mortgage servicing systems and other departmental technology.
Ability to exercise sound judgment, maintain confidentiality, and handle sensitive borrower and financial information with professionalism.
Ability to identify issues, determine when escalation is appropriate, and follow established policies and procedures.
Ability to work independently and collaboratively in a team environment.

Not sure if you meet all the qualifications? Let us decide!

Why RIHousing:

Mission-Driven Organization
Mentorship Program
Lunch and Learn series
Employee Recognition Programs
Dedicated Workforce
Parking Stipend
Medical/Dental/Vision/Life Insurance
Paid Time Off
Retirement Options
Education Reimbursement
Onsite Fitness Classes
Volunteer Days
Winner of “Best Places to Work” 2016, 2018, 2019, 2021 – 2026
Greater Providence Chamber of Commerce Worksite Health Award 2013 – 2026
PBN's Healthiest Employers of RI 2025 & 2026

About RIHousing RIHousing works to ensure that all people who live in Rhode Island can afford a healthy, attractive home that meets their needs. RIHousing provides loans, grants, education, and assistance to help Rhode Islanders find, rent, buy, build, and keep a good home. Created by the General Assembly in 1973, RIHousing is a self-sustaining corporation and receives no state funding for operations.

Apply About employer

More about this job

Skills

Communication skills
Documentation
Research
Customer service
Attention to detail
Regulatory compliance
Bilingualism
Interpersonal skills
Time management
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
Confidentiality
Work independently

Report this job