Warehouse General Group Lead - 2nd Shift

The Group Coordinator is a working lead who supports supervisors by coordinating daily operations, directing workflow, providing training and coaching, and assisting with problem-solving activities. This position does not have authority to issue disciplinary action or make disciplinary decisions.

• Support supervisors in coordinating daily operations and maintaining an efficient workflow while meeting safety, quality, productivity, and service expectations.
• Serve as a working lead by directing work, assigning or reassigning tasks as authorized, and providing day-to-day operational support to associates.
• Train, coach, and develop associates on standardized work, safety procedures, quality requirements, problem-solving techniques, and departmental processes.
• Create and maintain training materials, conduct on-the-job training, and support onboarding and cross-training initiatives.
• Serve as the first point of contact for associate questions and operational issues, escalating concerns through the appropriate channels as needed.
• Ensure the orderly flow of materials and work processes by coordinating activities within the department and with other functional areas.
• Monitor area performance and identify opportunities to improve safety, quality, productivity, inventory accuracy, and operational efficiency.
• Investigate operational issues, identify root causes, implement countermeasures, and recommend process improvements.
• Lead 5S and workplace organization initiatives, including maintaining visual management tools and housekeeping standards.
• Perform and support internal audits, preventive maintenance activities, and quality-related initiatives as assigned.
• Maintain proficiency in all positions within the assigned area to provide training, operational coverage, and support as needed.
• Report unusual equipment, mechanical, quality, safety, or operating conditions to the appropriate personnel.
• Maintain regular attendance and perform other duties as assigned.
• This position does not have authority to issue or direct disciplinary action.
• High school diploma or GED preferred.
• Three (3) years of manufacturing, warehouse, or distribution experience preferred.
• Ability to read, write, and communicate effectively in English.
• Strong attention to detail, basic math, and reading comprehension skills.
• Effective communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Ability to obtain and maintain required certifications, including Powered Industrial Vehicle (PIV) certification, as applicable.
• Ability to safely operate warehouse equipment following required training and certification.
• Ability to work overtime and weekends as business needs require.
• Ability to stand and walk for extended periods; bend, stoop, kneel, reach, and grasp materials and equipment.
• Ability to lift, push, and pull up to 50 pounds on a regular basis.
• Ability to work at heights up to 35 feet when required.