Jobs in the United States

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NVH Test Engineer I
ROUSH
Dearborn, MI
The NVH Test Engineer I will support Noise, Vibration and Harshness (NVH) testing on vehicles and consumer products. The role will ensure that testing is carried out according to…
Added just now
Staff Structural Engineer - Transmission & Distribution (Newton)
Burns & McDonnell
Newton, MA
The Staff Structural Engineer will work on project teams to create world class designs for new projects, alterations and redevelopments on a variety of transmission and distribution…
Added 1 min ago
Technical Specialist, Functional Safety Engineer
ALTEN Technology USA
Southfield, MI · Irvine, CA
As part of the global ALTEN Group - 57,000+ engineers in 30 countries - we deliver across the entire product development cycle, from consulting to full project outsourcing.
Added 2 mins ago
Outside Sales Representative Sales - Outside Sales
projects/helpful-passage-853/companies/5eac5651-3998-4682-9f47-a0bde77d570a
Locust, NC
…commercial, by collecting specification information from the client’s engineer or architect of record and conveying needs and changes to technical staff and management. Troubleshoots field…
Added 3 mins ago
K
Remote Senior Data Engineer
Kforce
Remote, United States
- $140,000 to $170,000 USD / year
Kforce has a client that is seeking a Remote Senior Data Engineer.
Added 3 mins ago
K
Remote Senior Golang Engineer
Kforce
Remote, United States
- $150,000 to $170,000 USD / year
Senior Golang Engineer will design, develop, and maintain scalable backend applications and services
Added 3 mins ago
Infrastructure Engineer II
Dartmouth College
NH
The Infrastructure Engineer II is a hands-on engineer who builds, secures, and operates these platforms across on-premises and public cloud environments. Security is central to the role:…
Added 4 mins ago
Principal Electrical Device Design Engineer - Indianola, PA
Bayer
Indianola, PA
…related engineering documents, as well as field engineering. The Project Engineer stays current with best practices and relevant internal and external regulations, implementing these…
Added 4 mins ago
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Imaging Service Engineer I - Minnesota
Fujifilm
Washington, DC
- $32.69 to $38.46 USD / hour
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…
Added 4 mins ago
Logistics Engineer-SME
GovCIO
Washington, DC
Serve as liaison among project leads, vendors, freight carriers, the client and facilities.
Added 4 mins ago
Field Installation Engineer
Red River
Washington, DC
The Field Installation Engineer is responsible for the planning, installation, configuration, calibration, validation, troubleshooting, and optimization of network and infrastructure…
Added 4 mins ago
Software Test Engineer
WCG Clinical
Washington, DC
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 4 mins ago
Electrical Superintendent
Green Tanner Industrial
Chandler, AZ
Project Engineer with electrical RFIs, submittals, equipment documentation, as-builts, testing records, and closeout documentation.
Added 5 mins ago
AI Solutions Engineer Lead Senior
The Elevance Health Companies, Inc.
United States
The AI Solutions Engineer Lead Senior(Engineer Lead Senior) is responsible for leading the end to end application system development and maintenance on large complex enterprise wide…
Added 5 mins ago
MDL IT Programmer Analyst Supervisor
State of Maryland
MD
Lead Engineer-to ensure the successful modernization, architectural integrity,
Added 5 mins ago
Geotechnical Project Engineer
HNTB Corporation
South Portland, ME
This opportunity is for a Geotechnical Engineer to join our growing Maine practice and support a strong and diverse program of highway, bridge, and other transportation infrastructure…
Added 5 mins ago
Traffic Project Engineer
HNTB Corporation
Rocky Hill, CT
…specifications for assigned projects. This position consults with the project manager to perform research, development, calculations, design and delivery. Applies engineering techniques,…
Added 5 mins ago
Bridge Engineer II
HNTB Corporation
Oklahoma City, OK
…development, calculations, design and delivery in partnership with the project team. Applies engineering techniques, procedures and design criteria for projects ranging in size and…
Added 5 mins ago
Project Engineer - Highway Design
HNTB Corporation
Minneapolis, MN
…specifications for assigned projects. This position consults with the project manager to perform research, development, calculations, design and delivery. Applies engineering techniques,…
Added 5 mins ago
Engineer III - Highway Design
HNTB Corporation
Minneapolis, MN
…for assigned projects. This position works closely with the project manager to perform research, development, calculations, design and delivery. Applies engineering techniques, procedures…
Added 6 mins ago
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Launch Manager
Fulcrum
Remote, United States
- $85,000 to $135,000 USD / year
…technical challenges. You don't need to be a traditional software engineer, but you do need the technical curiosity and resourcefulness to turn ideas into working…
Added 6 mins ago
Service Sales Executive
HTS Engineering - Heat Transfer Solutions
Dallas, TX
…to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and…
Added 6 mins ago
Account Manager - Commercial HVAC
HTS Engineering - Heat Transfer Solutions
Houston, TX
…to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and…
Added 6 mins ago
Staff Engineer (Richmond)
Dominion Energy
RICHMOND, VA
The Staff Engineer – Regulatory Compliance provides engineering and technical support for the CVOW-C regulatory compliance program under the direction of the Regulatory Compliance Manager.…
Added 7 mins ago
Senior Metallurgical Engineer, Aluminum Casting & Rolling
Reynolds Consumer Products
Malvern, AR
We currently have an opportunity for a Senior Metallurgical Engineer, Aluminum Casting & Rolling at our Manufacturing Facility in Malvern, AK. We have relocation assistance available!

Rheem

Customer Experience Representative III

Pine Brook, NJ, United States

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Job details

Experience: 5+ years of experience in customer service
Posting language: English
Posted: Nov 2, 2026

Original job description

The Customer Experience Representative III is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Additional responsibilities include data entry and project scheduling for manufacturing. This position will serve our Rheem North America, located in Pine Brook, NJ.

Confers with customers by telephone and email to provide information about products or services, orders, shipping changes, warranty and tracking information.
Maintains harmonious relationships with customers. Acts as an extension to the field sales staff. Keeps salespersons in the field informed of all pertinent actions affecting them.
Processes customer orders/changes/returns according to established department policies and procedures.
Coordinates with the Sales, Accounting, Scheduling, Shipping, Production Control, Logistics, and other departments as needed eliminating delays and facilitating prompt deliveries.
Reacts quickly to changing priorities, processes, and systems.
Maintains extensive phone and email contact with dealers, wholesalers, retailers, plumbers/contractors, homeowners, and internal customers concerning production and shipping dates, price and availability of products, warranty information and returned goods.
Takes ownership of customer complaints and acts accordingly to resolve and prevent reoccurrence of issues.
Performs other duties as assigned.
High School Diploma or equivalent
5+ years of experience in customer service
Demonstrates data entry skills.
Ability to carry out instructions furnished in written, oral, or diagram form.
Excellent interpersonal skills including the ability to work with people inside and outside the Company in a professional and sincere manner.
Excellent problem-solving skills.
Excellent communication skills, written and verbal, with attention to detail and accuracy.
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
Demonstrated ability to work well with others in a matrix team environment.

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

Adapting
Business Understanding
Collaborating
Communicating Effectively
Continuously Improving
Customer-Orientation
Developing Self
Focusing on Results
Influencing
Managing Relationships
Managing Work
Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives - every day.

Our Behavior Based Values set us apart:

Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

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