Jobs in the United States

25+ jobs

Save this search

Added just now
Sr Associate, Mechanical Engineering
L3Harris Technologies
Huntsville, AL
L3Harris is seeking a Sr Associate Mechanical Design Engineer to support the design and development of filament‑wound composite cases for solid propulsion and controllable solids systems.…
Added just now
Lead, IPTL Software Engineer (Space Systems) : Sign-on bonus ($30K max)
L3Harris Technologies
Wilmington, MA
Job Title: Lead, IPTL Software Engineer (Space Systems) : Sign-on bonus ($30K max)
Added 1 min ago
TSM&O PROGRAM ENGINEER - 55002939
State of Florida
BARTOW, FL
Working Title: TSM&O PROGRAM ENGINEER - 55002939
Added 1 min ago
Manager, Software Engineer Student LifeCycle Services
Western Governors University
Salt Lake City, UT
…self-managed and team-based Agile/Scrum projects.Deep technical knowledge of Java based web applications using web services (REST/SOAP/SOA/XML/HTML).Competencies: Organizational…
Added 1 min ago
C
Agentic AI Architect
Capgemini
Atlanta, GA, GA
- $125,000 to $140,000 USD / year
Strong knowledge of API design, microservices, and event-driven architecture
Added 1 min ago
Sr. AI Security Software Engineer (Starshield)
SpaceX
Hawthorne, CA · Washington, DC
As a senior engineer on the newly formed AI security team, you will develop AI-powered automation and platforms to identify and fix vulnerabilities, perform real-time…
Added 1 min ago
Sr. AI Security Software Engineer (Starshield)
SpaceX
Washington, DC · Hawthorne, CA
As a senior engineer on the newly formed AI security team, you will develop AI-powered automation and platforms to identify and fix vulnerabilities, perform real-time…
Added 1 min ago
WP
Civil Graduate Engineer - Land Development
WESTWOOD PROFESSIONAL SERVICES INC
Fresno, CA
- $70,000 to $88,000 USD / year
…high-level professional services to our clients. A Graduate Engineer is expected to work on a team providing support to a licensed Civil Engineer while learning the company’s standard…
Added 1 min ago
GA
Senior AI/ML Engineer - Generative AI for Software Development
GE Aviation Systems LLC
United States
- $130,000 to $173,000 USD / year
GE Aerospace Defense & Systems is seeking a Senior AI/ML Engineer to join our Emerging Technologies team in Grand Rapids, Michigan. In this role, you will help shape how large language…
Added 1 min ago
UX/UI Designer - Driver Experience
MedSpeed
Elmhurst, IL
Working knowledge of accessibility standards (WCAG) and why they matter more, not less, in the field.
Added 2 mins ago
Staff Machine Learning Engineer, Homefeed
Pinterest
Remote, United States
…relevant ideas. We are looking for a Staff Machine Learning Engineer to advance how we develop those capabilities through agentic…
Added 2 mins ago
Application Engineer
Fairbanks Morse Defense
Beloit, WI
FMD is seeking a highly motivated Application Engineer to join our team, dedicated to supporting the engine sales process for new power systems and propulsion solutions. In this critical…
Added 3 mins ago
NVH Test Engineer I
ROUSH
Dearborn, MI
The NVH Test Engineer I will support Noise, Vibration and Harshness (NVH) testing on vehicles and consumer products. The role will ensure that testing is carried out according to…
Added 3 mins ago
Cyber Analytics Application Engineer
CACI
CYC LINTHICUM HEIGHTS, MD · Linthicum Heights, MD · Linthicum Heights
Job Title: Cyber Analytics Application Engineer
Added 3 mins ago
Staff Structural Engineer - Transmission & Distribution (Newton)
Burns & McDonnell
Newton, MA
The Staff Structural Engineer will work on project teams to create world class designs for new projects, alterations and redevelopments on a variety of transmission and distribution…
Added 4 mins ago
Technical Specialist, Functional Safety Engineer
ALTEN Technology USA
Southfield, MI · Irvine, CA
We are currently seeking a Technical Specialist, Functional Safety Engineer. This position requires experienced professionals with hands-on experience in functional safety engineering in…
Added 5 mins ago
Outside Sales Representative Sales - Outside Sales
projects/helpful-passage-853/companies/5eac5651-3998-4682-9f47-a0bde77d570a
Locust, NC
…backgrounds and experience levels. PURPOSE Demonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand…
Added 5 mins ago
Manufacturing Engineer - NPI
Miramar, FL
The Manufacturing Engineer will support a repair product line, utilizing experience or expertise to solve problems. In this role you are responsible for developing and optimizing continuous…
Added 6 mins ago
KS
Robotics Engineer
Kelly Services
Orlando, FL
- $120,000 USD / year
Our client is seeking a Robotics Engineer who is experienced with setting up, testing, and getting AMRs ready for deployment in the field for their customers. Knowledge with ROS1/2 is a…
Added 6 mins ago
TA
Associate Software Engineer I
Toshiba America Business Solutions
Lake Forest, CA
- $33.6 to $38.62 USD / hour
Join Toshiba America Business Solutions as an Associate Software Engineer I in Lake Forest, CA
Added 6 mins ago
Infrastructure Engineer II
Dartmouth College
NH
The Infrastructure Engineer II is a hands-on engineer who builds, secures, and operates these platforms across on-premises and public cloud environments. Security is central to the role:…
Added 7 mins ago
Principal Electrical Device Design Engineer - Indianola, PA
Bayer
Indianola, PA
Principal Electrical Device Design Engineer – Indianola, PA
Added 7 mins ago
Sr. Directory Services Engineer I (6228)
MetroStar
Washington, DC
As a Sr. Directory Services Engineer I , work as part of a collaborative and high-performing team providing your expertise to deliver solutions within the highest levels of the federal…
Added 7 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Washington, DC
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 7 mins ago
F
Imaging Service Engineer I - Minnesota
Fujifilm
Washington, DC
- $32.69 to $38.46 USD / hour
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…

Rheem

Customer Experience Representative III

Pine Brook, NJ, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience in customer service
Posting language: English
Posted: Nov 2, 2026

Original job description

The Customer Experience Representative III is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Additional responsibilities include data entry and project scheduling for manufacturing. This position will serve our Rheem North America, located in Pine Brook, NJ.

Confers with customers by telephone and email to provide information about products or services, orders, shipping changes, warranty and tracking information.
Maintains harmonious relationships with customers. Acts as an extension to the field sales staff. Keeps salespersons in the field informed of all pertinent actions affecting them.
Processes customer orders/changes/returns according to established department policies and procedures.
Coordinates with the Sales, Accounting, Scheduling, Shipping, Production Control, Logistics, and other departments as needed eliminating delays and facilitating prompt deliveries.
Reacts quickly to changing priorities, processes, and systems.
Maintains extensive phone and email contact with dealers, wholesalers, retailers, plumbers/contractors, homeowners, and internal customers concerning production and shipping dates, price and availability of products, warranty information and returned goods.
Takes ownership of customer complaints and acts accordingly to resolve and prevent reoccurrence of issues.
Performs other duties as assigned.
High School Diploma or equivalent
5+ years of experience in customer service
Demonstrates data entry skills.
Ability to carry out instructions furnished in written, oral, or diagram form.
Excellent interpersonal skills including the ability to work with people inside and outside the Company in a professional and sincere manner.
Excellent problem-solving skills.
Excellent communication skills, written and verbal, with attention to detail and accuracy.
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
Demonstrated ability to work well with others in a matrix team environment.

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

Adapting
Business Understanding
Collaborating
Communicating Effectively
Continuously Improving
Customer-Orientation
Developing Self
Focusing on Results
Influencing
Managing Relationships
Managing Work
Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives - every day.

Our Behavior Based Values set us apart:

Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

Apply About employer

Report this job