Jobs in the United States

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Added just now
Software Architect/Principal Engineer
DCS Corporation
Sterling Heights, MI, MI
Strong customer service orientation, with the professional demeanor and presentation suited to daily support of the Government customer in a high-visibility role.
Added 2 mins ago
FLEX Senior Systems Engineer - Oracle HCM Cloud
at Marriott
Bethesda, MD
Marriott International is seeking an experienced and highly skilled FLEX Senior Systems Engineer with a focus on Oracle HCM Cloud Core HR & Security to serve as the technical and functional…
Added 4 mins ago
Staff Software Engineer- Eng
UKG
Lowell, MA · Lowell
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end…
Added 6 mins ago
Mechanical Engineer
Actalent
Akron, OH
Job Title: Mechanical EngineerJob DescriptionThe Mechanical Engineer designs custom automated machinery, tooling, and press equipment from initial concept through manufacturing release.…
Added 7 mins ago
I&C Platform Engineer
Westinghouse Electric Company, LLC
Warrendale, OR
The Common Q+ Engineer supports the Common Q platform as a foundation for the future of Instrumentation and Control (I&C). This role ensures the platform is properly maintained and that…
Added 7 mins ago
Senior Project Engineer
Westinghouse Electric Company, LLC
Jenkinsville, SC
As a Senior Project Engineer you will support the planning, coordination, integration, and execution of engineering activities in support of the VC Summer project. You will help ensure…
Added 7 mins ago
S
Senior Electrical Controls Engineer
Signode
Forest, VA
- $90,000 to $125,000 USD / year
…pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the…
Added 10 mins ago
Firefighter/Paramedic
City of Tulare
Tulare, CA
Fire Service Readiness: Possession of a Fire Fighter I certification (or completion of an approved Firefighter I Academy), Hazardous Materials First Responder Operations certification, and…
Added 13 mins ago
Sr. Associate, Process Improvement Engineer
West Pharmaceutical Services
St. Petersburg, FL
Initiate, lead and coordinate improvements of existing processes on quality, service, HSE and cost within the standard known/approved process frame and using best practice knowledge.
Added 13 mins ago
F
Imaging Service Engineer I - Minnesota
Fujifilm
Tallahassee, FL
- $32.69 to $38.46 USD / hour
An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of…
Added 13 mins ago
Field Installation Engineer
Red River
Tallahassee, FL
The Field Installation Engineer is responsible for the planning, installation, configuration, calibration, validation, troubleshooting, and optimization of network and infrastructure…
Added 13 mins ago
Software Test Engineer
WCG Clinical
Tallahassee, FL
Communicate testing status, findings, and issues to project stakeholders and support customer testing activities as needed.
Added 13 mins ago
Superintendent, In-Situ Machining
Wartsila Defense Inc
Fort Lauderdale, FL
…field assignments worldwide, develop repair methodologies, engineer specialized tooling solutions, and provide technical leadership to customers and field service…
Added 16 mins ago
Sr. Systems Engineer
x Varian Medical Systems, Inc.
United States
Realizes the functional concept of systems in a project by technical detailed solutions.Senior Systems Engineer – New Product Development
Added 17 mins ago
Process Engineer
Impact ES–Grants Pass
Grants Pass, OR
The Process Engineer supports the planning, coordination, and execution of engineering programs and manufacturing process improvements. This role focuses on integrating new products into…
Added 17 mins ago
Senior Design Engineer
MCM Engineering
Enoch, UT
Participate in customer technical review meetings and provide engineering expertise during project execution.
Added 18 mins ago
Project Leader, Thermal Equipment Design
Corning
Painted Post, NY
Corning Incorporated is hiring a Project Engineer - Thermal Equipment Design in Corning, NY. This is a full-time onsite role that typically works Monday-Friday, 40 hours per week, with…
Added 20 mins ago
Associate in Research, 12 Month – Applied Research & Commercialization Hub (National High Magnetic Field Laboratory)
Florida State University
Tallahassee, FL
Carry the technical side of customer engagements. Translate a company’s problem into a measurement plan, agree what a result will and will not settle, and report back in terms an engineer…
Added 21 mins ago
Software Engineer Cybersecurity Services - 2027 Summer Internship
Motorola Solutions, Inc.
Chicago, IL · Ashburn, VA · Plantation, FL · Schaumburg, IL · Salt Lake City, UT
…different software engineering groups and complete a dedicated project to be presented at the end of the internship. There is lots of room for career growth in this role while working on…
Added 22 mins ago
Developer - Analytics Engineer - Level 2
Duke Careers
Durham, NC
The Analytics Engineer serves as a trusted analytics partner supporting clinical, operational, and quality initiatives across Duke Health. This role partners with stakeholders to develop…
Added 24 mins ago
STA Technical Specialist - Electronics
Ford
Remote, United States
Bachelor of Science/Engineering or academic equivalent Engineer. Equivalent relevant experience will be considered.
Added 24 mins ago
Director, Program Management
Fairfax, VA
…Maintenance projects for the University. The position establishes project priorities, scope, schedules, and budgets; directs multidisciplinary project teams; and oversees procurement…
Added 25 mins ago
Project Manager
Shiel Sexton
Indianapolis, IN
Proven and demonstrated ability to manage construction budgets, contract administration, customer service in responding promptly to needs, and change order management process.
Added 26 mins ago
AE
Quality Engineer
Avw Equipment Company, Inc.
Maywood, IL
- $90,000 to $100,000 USD / year
The Quality Engineer is responsible for ensuring that equipment and parts are accurately manufactured, packed, and shipped to meet customer expectations. The Quality Engineer works in a…
Added 26 mins ago
STA Technical Specialist - Electronics
Ford Global
United States
Bachelor of Science/Engineering or academic equivalent Engineer. Equivalent relevant experience will be considered.

Rheem

Customer Experience Representative III

Pine Brook, NJ, United States

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Job details

Experience: 5+ years of experience in customer service
Posting language: English
Posted: Nov 2, 2026

Original job description

The Customer Experience Representative III is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Additional responsibilities include data entry and project scheduling for manufacturing. This position will serve our Rheem North America, located in Pine Brook, NJ.

Confers with customers by telephone and email to provide information about products or services, orders, shipping changes, warranty and tracking information.
Maintains harmonious relationships with customers. Acts as an extension to the field sales staff. Keeps salespersons in the field informed of all pertinent actions affecting them.
Processes customer orders/changes/returns according to established department policies and procedures.
Coordinates with the Sales, Accounting, Scheduling, Shipping, Production Control, Logistics, and other departments as needed eliminating delays and facilitating prompt deliveries.
Reacts quickly to changing priorities, processes, and systems.
Maintains extensive phone and email contact with dealers, wholesalers, retailers, plumbers/contractors, homeowners, and internal customers concerning production and shipping dates, price and availability of products, warranty information and returned goods.
Takes ownership of customer complaints and acts accordingly to resolve and prevent reoccurrence of issues.
Performs other duties as assigned.
High School Diploma or equivalent
5+ years of experience in customer service
Demonstrates data entry skills.
Ability to carry out instructions furnished in written, oral, or diagram form.
Excellent interpersonal skills including the ability to work with people inside and outside the Company in a professional and sincere manner.
Excellent problem-solving skills.
Excellent communication skills, written and verbal, with attention to detail and accuracy.
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
Demonstrated ability to work well with others in a matrix team environment.

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

Adapting
Business Understanding
Collaborating
Communicating Effectively
Continuously Improving
Customer-Orientation
Developing Self
Focusing on Results
Influencing
Managing Relationships
Managing Work
Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives - every day.

Our Behavior Based Values set us apart:

Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

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