Jobs in the United States

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Added 2 mins ago
Software Engineer I
Jorie AI
Remote, United States
We are seeking a Software Engineer I to build and maintain intelligent automation for Revenue Cycle Management (RCM) in healthcare. You will develop Python automation that works across EHR…
Added 2 mins ago
Software Engineer II
Jorie AI
Remote, United States
We are seeking a Software Engineer II to build and own intelligent automation for Revenue Cycle Management (RCM) in healthcare. With limited supervision, you will take features and…
Added 2 mins ago
Senior Software Engineer
Jorie AI
Remote, United States
We are seeking a Senior Software Engineer to design and deliver software for healthcare and other regulated industries, covering automation, web applications, and platform services. You…
Added 2 mins ago
Technical Operations & Branded Calling Program Manager
TeleWorld Solutions Inc
Chantilly, VA
TeleWorld Solutions is seeking a RAN Engineer IV for our team! The RAN Engineer IV is a senior-level position responsible for the design, implementation, optimization, and maintenance of…
Added 3 mins ago
Principal Systems Engineer - P5
Boston Scientific
Maple Grove, MN
Boston Scientific is seeking a highly motivated and experienced Principal Systems Engineer - P5 to provide technical leadership in the development of complex medical device systems within…
Added 3 mins ago
Principal Systems Integration & Test Engineer - P5
Boston Scientific
Maple Grove, MN
Boston Scientific is seeking a highly motivated and experienced Principal Systems Engineer to provide technical leadership for the development of complex medical device systems within the…
Added 3 mins ago
Senior Software Engineer
Boston Scientific
Arden Hills, MN
As a Senior R&D Software Engineer, you will play a key role in developing best-in-class capital systems and software that support our comprehensive portfolio of medical technology…
Added 4 mins ago
Design Quality Assurance Engineer III - Endoscopy
Boston Scientific
Marlborough, MA
The Design Quality Assurance Engineer III is responsible for leading complex design-related nonconformance (NCEP) and CAPA activities across the product lifecycle. This individual will work…
Added 4 mins ago
Avionics Test Engineer II
Varda Space Industries
El Segundo, CA
As an Avionics Test Engineer II, you'll play a key role in the design and operation of critical systems that simulate and stress-test flight hardware to prove it is ready for its trip to…
Added 4 mins ago
Senior Test Engineer
USA-Medtronic MiniMed, Inc 1017
Northridge, CA
We are seeking a highly skilled and experienced Senior Test Engineer to lead the design, development, validation, and sustaining of automated test equipment (ATE) and manufacturing test…
Added 4 mins ago
Senior AI Engineer
USA-Medtronic MiniMed, Inc 1017
Atlanta, GA
Experience integrating AI or software systems into complex enterprise environments - APIs, identity/auth, systems of record (e.g., Salesforce, SAP), and data pipelines.
Added 5 mins ago
Senior Software Development Engineer in Test (SDET)
DTCC Candidate Experience
Tampa, FL · Dallas, TX
As a Software Development Engineer in Test (SDET), you will help drive quality engineering practices across strategic initiatives and enterprise delivery streams. In this role, you will…
Added 5 mins ago
Water Systems Engineer
California Water Service
San Jose, CA · Bakersfield, CA · Torrance, CA
…limited portions of a broader assignment of an experienced engineer. Requires increasing independence of judgment and action. With guidance, shall make presentation to districts and outside…
Added 5 mins ago
Senior Water Systems Planning Engineer
California Water Service
San Jose, CA · Commerce, CA
Experience with GIS, asset management systems, capital planning systems, project management software, or related engineering applications preferred.
Added 5 mins ago
Senior Network Administrator
California Water Service
San Jose, CA
…infrastructure, virtual server environments, backup and recovery systems, storage infrastructure, and disaster recovery solutions. The position provides technical leadership, operational…
Added 6 mins ago
Manufacturing Engineer
Coherent Corp. US
Santa Clara, CA
Experience with CAD software, ERP/MRP systems, or manufacturing execution systems.
Added 7 mins ago
Image Sensor Characterization Engineer
MIT Lincoln Laboratory
Lexington, MA
…work will include multiple activities such as hardware and software development, systems analysis, data analysis, component fabrication, system integration, testing, and…
Added 7 mins ago
Pointing/Acquisition/Tracking and Controls Engineer-Technical Staff
MIT Lincoln Laboratory
Lexington, MA
…development, testing and integration of optical communications systems to support its lasercom prototype systems development in challenging channels such as atmospheric or undersea. In…
Added 7 mins ago
Lasercom R&D Engineer-Assistant Staff
MIT Lincoln Laboratory
Lexington, MA
This is not a "shadow the senior engineer for two years" role. You will be in the lab running experiments, performing modeling and analysis, and contributing directly to systems that matter.
Added 7 mins ago
UX/Human Factors Engineer
MIT Lincoln Laboratory
Lexington, MA
The Bioanalytics Systems & Technologies Group focuses on driving analytics to take advantage of vast and rapidly expanding biological datasets to address national security needs. The…
Added 7 mins ago
Staff Machine Learning Engineer, Model Platform
Wonder Group, INC
NY
We're hiring a Staff Machine Learning Engineer with deep Java backend experience to set the technical direction for how our models and services work together. You'll define how every team…
Added 7 mins ago
Infrastructure Engineer, Enterprise AI
Wonder Group, INC
Remote, United States
Wonder’s Enterprise Technology team is hiring an Infrastructure Engineer to establish and scale the hosting, deployment, and integration foundations that support builders of all technical…
Added 7 mins ago
Electrical Engineer (Buildings Design) - REMOTE
Michael Baker International
Remote, United States
Michael Baker International is seeking a motivated Electrical Engineer to join our growing Building Engineering team. This is an exciting opportunity to contribute to impactful projects…
Added 7 mins ago
Mechanical Engineering Associate I
Michael Baker International
San Diego, CA
…office. This is an excellent opportunity for an early-career engineer to develop technical expertise in HVAC and plumbing system design while working alongside experienced professionals in…
Added 7 mins ago
AI Engineer
AEEC
Reston, VA
This is a collaborative, high-impact position that sits at the intersection of generative AI, agentic systems, and full stack software engineering. The ideal candidate brings strong…

Rheem

Customer Experience Representative II

Fort Smith, AR, United States

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Job details

Experience: 3+ years of experience in customer service
Posting language: English
Posted: Nov 6, 2026

Original job description

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling, and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem - and help shape the future of products that impact lives - every day. The Customer Experience Representative II is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Additional responsibilities include data entry and project scheduling for manufacturing. This position will serve our Air Division, located in Fort Smith, AR.

Confers with customers by telephone and email to provide information about products or services, orders, shipping changes, warranty and tracking information.
Maintains harmonious relationships with customers. Acts as an extension to the field sales staff. Keeps salespersons in the field informed of all pertinent actions affecting them.
Processes customer orders/changes/returns according to established department policies and procedures.
Coordinates with the Sales, Accounting, Scheduling, Shipping, Production Control, Logistics, and other departments as needed eliminating delays and facilitating prompt deliveries.
Reacts quickly to changing priorities, processes, and systems.
Maintains extensive phone and email contact with dealers, wholesalers, retailers, plumbers/contractors, homeowners, and internal customers concerning production and shipping dates, price and availability of products, warranty information and returned goods.
Takes ownership of customer complaints and acts accordingly to resolve and prevent reoccurrence of issues.
Performs other duties as assigned.
High School Diploma or equivalent
3+ years of experience in customer service
Demonstrates data entry skills.
Ability to carry out instructions furnished in written, oral, or diagram form.
Excellent interpersonal skills including the ability to work with people inside and outside the Company in a professional and sincere manner.
Excellent problem-solving skills.
Excellent communication skills, written and verbal, with attention to detail and accuracy.
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
Demonstrated ability to work well with others in a matrix team environment.

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

Adapting
Business Understanding
Collaborating
Communicating Effectively
Continuously Improving
Customer-Orientation
Developing Self
Focusing on Results
Influencing
Managing Relationships
Managing Work
Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives - every day.

Our Behavior Based Values set us apart:

Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

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More about this job

Skills

Customer experience
Customer service
Sales
Data entry
Provide information
Scheduling
Logistics
Follow given instructions
Interpersonal skills
Problem solving
Communication skills
Attention to detail
Computer skills
Microsoft Office
Manage work
Decision making
Think creatively

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