Technical Support

Description

Technical Support RFgen Software El Dorado Hills, CA

Description

About RFgen – Join Our Team! At RFgen Software, we empower businesses with intelligent, adaptable, and always-connected mobile solutions that extend ERP capabilities beyond traditional constraints. Our cutting-edge technology enables enterprises to streamline operations, enhance workforce productivity, and optimize decision-making, ensuring they stay agile in an increasingly digital world. Beyond efficiency, our solutions also contribute to a more sustainable future by helping companies eliminate paper-based processes, reducing waste, and improving environmental impact. By digitizing supply chain workflows and automating data collection, we enable organizations to operate leaner, smarter, and more sustainably.

Why Work at RFgen?

• Be Part of Innovation: Work on industry-leading enterprise mobility solutions that drive efficiency, accuracy, and sustainability in supply chain and manufacturing.
• Growth & Learning: We invest in our employees by providing career development opportunities, continuous learning, and mentorship.
• Work-Life Balance: We understand that great work happens when people are supported both professionally and personally, which is why we promote a flexible, balanced work culture.
• Collaborative & Inclusive Environment: Join a team that values excellence, creativity, and teamwork, ensuring every voice is heard and every contribution matters.
• Make a Real Impact: Help businesses reduce waste and improve sustainability by eliminating paper-based processes and adopting smart, mobile-first automation.

If you’re passionate about building innovative solutions, working with modern technology, and helping businesses thrive through digital transformation while reducing environmental impact, RFgen is the place for you. Let’s create the future of enterprise mobility - together!

Successful candidates will be highly motivated, quick to learn a new task, and self-driven. They will also have a strong desire to learn new technologies to achieve project and company goals. DataMAX is a performance-oriented company; salary and bonuses are commensurate with your ability to help us achieve those goals.

Responsibilities:

• Provide telephone, email, and web-based support for existing RFgen customers.
• Create unit tests to reduce problems reported by customers.
• Interface with end-users to diagnose and resolve production software problems.
• Support and maintain the existing RFgen wireless, mobile, and voice applications.
• Perform other duties as assigned.

Requirements

Qualifications:

• Bachelor's degree or equivalent experience.
• C++ / VBA / .NET / SQL database experience a plus.
• Configuring mobile devices such as Android or iOS experience a plus.
• Strong time management with outstanding written and verbal communication skills.
• Extensive technical experience and problem-solving skills.
• Ability to multi-task with great attention to detail.