Systems Engineer

Information Technology

Full Time

Position Description

Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2-3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments.\nThis position is ideal for an engineer who can confidently navigate Azure AD \/ Entra ID, Windows Server, Active Directory, networking, and cloud migration workflows\u2014and who thrives in a fast-paced MSP environment.<\/p>\nPrimary responsibilities:\n- Prioritize, work, and resolve Level 2-3 tickets in the Engineering Ticket Queue\n- Serve as an escalation point for complex server, cloud, and network-related issues\n- Support cloud migration efforts, including Azure AD\/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitions\n- Troubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related services\n- Configure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routing\n- Evaluate customer systems and networks to identify performance bottlenecks and lead remediation efforts\n- Participate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardware\n- Ensure high availability and reliability of client network and system resources<\/p>\n#LI-Remote<\/p>\n

Training

Requirements

Must have 5 years of industry experience with at least 2 years in a MSP environment; Seasoned in Exchange Management \/ Server Management \/ Service Migrations \/ Virtual Machines; Server Knowledge and Experience - Active Directory \/ Replication \/ DNS \/ Group Policy \/ IIS Services; Network Experience - Firewall Management \/ Routing \/ Security Policies \/ NAT Translation \/ Port Forwarding \/ VPN Management \/ VLANs \/ VPN \/ DNS \/ DHCP \/ Diagnostics and Logging; Cisco Networking Experience - Cisco Routing Protocols \/ Command Line Interface; Experience Managing \/ Setup of Microsoft 365 and GSuite; Familiarity with Microsoft Servers lineup of products Windows Server and Microsoft Exchange Server; Comfortable with VoIP Applications and Management and AWS deployments; Ability to solve complex problems in a faced paced environment and diligently follow through to resolution<\/p>\n

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: <\/p>\n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Paid vacation and sick days\n- Eight paid holidays\n- Referral bonuses\n- Professional development and training\n- Promotion from within<\/p>\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.<\/p>\n

Salary:

80,000.00 - 82,000.00 / Yearly