IT Technician

Information Technology

Full Time

Position Description

As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.<\/p>\nWhile your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. <\/p>\nOpportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.<\/p>\nWe are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail.<\/p>\n

Training

You will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel.<\/p>\n

Requirements

Must be able to identify colors necessary to terminate and inspect Cat 6 cables; Must be willing and able to sit at a desk or be on your feet and walk for entire duration of a shift; Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing; 2-year IT degree or equivalent experience; A+ Certification is a plus; Must have a flexible work schedule with ability to work evenings or weekends with travel as needed; Must have a valid driver\u2019s license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years<\/p>\n

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:<\/p>\n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Paid vacation, sick days, and holidays\n- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.<\/p>\nCompany perks, including:\n- Referral bonuses\n- Professional development and training\n- Promotion from within\n- Associate discounts for cell phones, cars, computers, entertainment, and much more <\/p>\nFacility amenities, including:\n- An onsite dining facility offering complimentary breakfast and lunch\n- A fitness center\n- An onsite medical center\n- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation <\/p>\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.<\/p>\n

Salary:

55,000.00 - 55,000.00 / Yearly