Jobs in the United States

25+ jobs

Save this search

Added 18 mins ago
Sr Manager, Customer Experience Data Strategy /Database Owner
Reynolds American
United States
The Senior Manager, CX Data Strategy & Governance is responsible for defining, governing, and advancing the consumer database ecosystem that powers Reynolds American's Connected Consumer at…
Added 21 mins ago
VH
Healthcare Engineer - Project Engineer
Veterans Health Administration
Seattle, WA
- $62,504 to $141,154 USD / year
Conducts capital asset and infrastructure planning and design for the medical facility spanning initial strategic planning, concept development, design, construction, and effective…
Added 21 mins ago
VH
Healthcare Engineer - Project Engineer
Veterans Health Administration
Seattle, WA
- $62,504 to $141,154 USD / year
Conducts capital asset and infrastructure planning and design for the medical facility spanning initial strategic planning, concept development, design, construction, and effective…
Added 25 mins ago
E
Task Order Project Manager
ESM
Columbus, OH
- $162,000 to $195,000 USD / year
Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are…
Added 25 mins ago
E
Task Order Project Manager
ESM
Fort Belvoir, VA
- $162,000 to $195,000 USD / year
Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are…
Added 30 mins ago
VH
Registered Nurse - Supervisory Assistant Nurse Manager
Veterans Health Administration
Bronx, NY
- $108,092 to $180,197 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 32 mins ago
BP
Attorney
Bonneville Power Administration
Portland, OR
- $80,465 to $149,091 USD / year
…operate the region's high-voltage transmission backbone, and lead some of the nation's most comprehensive fish and wildlife restoration…
Added 37 mins ago
Technical Program Manager, Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)
Amazon Development Center U.S., Inc.
Arlington, VA · Herndon, VA
Shape the future of secure communications for the world's most critical missions. As a Principal Technical Program Manager for SCS TEMEG, you'll define the strategy and lead customers and…
Added 47 mins ago
VH
Registered Nurse (Infection Prevention)
Veterans Health Administration
San Antonio, TX
- $85,610 to $173,974 USD / year
Lead and support the Infection Control Program through evidence-based infection prevention practices.
Added 47 mins ago
UF
Fish and Wildlife Biologist
U.S. Fish and Wildlife Service
Portland, OR · La Grande, OR · Roseburg, OR · Bend, OR · Newport, OR
- $89,508 to $125,378 USD / year
Lead interagency coordination, monitoring and strategic prioritization of recovery action implementation for listed species within the field office boundary.
Added 51 mins ago
Business Analyst - TS/SCI
ENS Solutions, LLC
Springfield, VA
The Business Analysis is a subject matter expert and program leader responsible for analyzing organizational needs, managing complex initiatives, and driving significant improvements across…
Added 51 mins ago
Business Analyst - TS/SCI
ENS Solutions, LLC
Chantilly, VA
The Business Analysis is a subject matter expert and program leader responsible for analyzing organizational needs, managing complex initiatives, and driving significant improvements across…
Added 51 mins ago
Business Analyst - TS/SCI
ENS Solutions, LLC
Charlottesville, VA
The Business Analysis is a subject matter expert and program leader responsible for analyzing organizational needs, managing complex initiatives, and driving significant improvements across…
Added 51 mins ago
Business Analyst - TS/SCI
ENS Solutions, LLC
McLean, VA
The Business Analysis is a subject matter expert and program leader responsible for analyzing organizational needs, managing complex initiatives, and driving significant improvements across…
Added 51 mins ago
Business Analyst - TS/SCI
ENS Solutions, LLC
Arlington, VA
The Business Analysis is a subject matter expert and program leader responsible for analyzing organizational needs, managing complex initiatives, and driving significant improvements across…
Added 52 mins ago
VH
Lead Clinical Lab Scientist
Veterans Health Administration
Durham, NC
- $104,372 to $135,686 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 55 mins ago
Geospatial Area Business Class Leader
HDR
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA · Plymouth Meeting, PA
- Develop, lead, and deliver Enterprise GIS programs and projects for clients, serving in technical, project management, and advisory roles as appropriate.
Added 1 hour ago
MD
Senior Operations Management Specialist
Missile Defense Agency
Colorado Springs, CO · Redstone Arsenal, AL
- $91,870 to $144,102 USD / year
Lead and execute internal messaging for the Program Director to include executing All Hands, managing recognition programs, and open forum discussion events.
Added 1 hour ago
VH
Physician Assistant Spinal Cord Injury & Disorder (SCI/D)
Veterans Health Administration
Albuquerque, NM
- $114,025 to $194,851 USD / year
Successful completion of a PA post-graduate residency program sponsored by VHA Office of Academic Affiliations or other postgraduate residency programs accredited by VA, ARC-PA, U.S. Armed…
Added 1 hour ago
VH
Program Analyst (Informatics) - Chief of Staff
Veterans Health Administration
Fort Meade, SD · Hot Springs, SD
- $61,722 to $116,362 USD / year
…informatics role and associated competencies, aligning it with the strategic needs of the organization. Provides support to higher level analyst in formal and informal education and…
Added 1 hour ago
VH
Logistics Management Specialist
Veterans Health Administration
Memphis, TN
- $89,508 to $116,362 USD / year
The primary purpose of this position is to direct, develop and implement policy programs and procedures for the accurate management of Supply Chain Management (SCM) planning and provides…
Added 1 hour ago
VH
Health System Specialist
Veterans Health Administration
Location Negotiable After Selection
- $106,437 to $172,980 USD / year
Healthcare Program Planning and Development: Support the design, development, modification, and implementation of national healthcare programs, operational initiatives, and procedures that…
Added 1 hour ago
BP
Electrical Engineer
Bonneville Power Administration
Spokane, WA · Kent, WA · Olympia, WA · Vancouver, WA
- $118,204 to $160,638 USD / year
Lead Strategic Grid Expansion: Act as the lead engineer and subject matter expert in developing comprehensive plans to modify and expand the BPA transmission system. You will work…
Added 1 hour ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA · Olympia, WA · Spokane, WA · Kent, WA
- $118,204 to $160,638 USD / year
Lead Strategic Grid Expansion: Act as the lead engineer and subject matter expert in developing comprehensive plans to modify and expand the BPA transmission system. You will work…
Added 1 hour ago
VH
Dietitian (Advanced Level Practice)
Veterans Health Administration
Dallas, TX
- $97,307 to $126,502 USD / year
…knowledge, expertise, principles and/or current research to lead dietitians and nutrition specialty care teams to…

Reynolds American

Sr Manager, Customer Experience Data Strategy /Database Owner

United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 5 to 7+ years of experience in data strategy, analytics, database management, CRM, marketing technology, or related disciplines.
Posting language: English

Original job description

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a Sr Manager, Sr Manager, Customer Experience Data Strategy /Database Owner in Winston-Salem, NC

The Senior Manager, CX Data Strategy & Governance is responsible for defining, governing, and advancing the consumer database ecosystem that powers Reynolds American's Connected Consumer at Scale strategy. This role serves as the primary business owner for consumer database requirements, governance processes, roadmap planning, and integration across consumer engagement programs, ensuring the organization can effectively leverage consumer data to drive acquisition, engagement, retention, and commercial performance.

The position acts as the critical bridge between Consumer Experience, Brand, Trade Marketing, Information & Digital Technology (IDT), and external partners, translating business objectives into scalable data capabilities, platform enhancements, and governance standards. The role provides strategic oversight for database-related tools, Power BI reporting environments, and consumer identity management practices while ensuring alignment to regulatory, security, and operational requirements.

Success in this role requires strong strategic thinking, cross-functional leadership, data governance expertise, stakeholder management, and the ability to influence technology roadmaps that support future consumer engagement ambitions.

Your key responsibilities will include:

Lead business ownership of database requirements supporting connected consumer at scale, including capabilities that enable acquisition, engagement, personalization, loyalty, retention, and commercial performance.
Establish and maintain governance frameworks for consumer data quality, consistency, usage, standards, definitions, and operating principles.
Act as the primary CX liaison to Digital Business Services for consumer database initiatives, translating business requirements into platform priorities, roadmap inputs, and solution enhancements.
Provide strategic oversight for database-related reporting environments, Power BI solutions, and self-service analytics capabilities that improve decision-making and transparency.
Identify opportunities to improve consumer identity resolution, profile management, data accessibility, and lifecycle management across consumer engagement programs.
Partner across CX, Brand, Trade Marketing, Compliance, Technology, and external partners to ensure consumer data capabilities are aligned to business priorities and activation needs.
Lead integration of Trade and Customer programs into the broader consumer data ecosystem, ensuring data flows, requirements, and governance expectations are clearly defined.
Participate in roadmap planning, prioritization discussions, solution design reviews, release planning, and evaluation of future-state data capabilities.
Ensure consumer data management practices support regulatory, privacy, security, and compliance requirements in a highly regulated environment.

What are we looking for?

Bachelor’s degree required; degree in Business, Marketing, Information Systems, Analytics, Data Management, or related field preferred.
5 to 7+ years of experience in data strategy, analytics, database management, CRM, marketing technology, or related disciplines.
Experience managing cross-functional initiatives involving business and technology stakeholders.
Strong understanding of data governance principles and data lifecycle management.
Experience translating business requirements into technical solutions.
Experience with reporting and analytical tools such as Power BI, Tableau, or equivalent.
Databricks experience preferred or transferable experience with similar technologies.
Strategic and collaborative leader with the ability to connect consumer data strategy, platform capabilities, governance, and activation processes to measurable business outcomes while influencing senior stakeholders across Marketing, Consumer Experience, Digital Business Services, Technology, and Analytics.
Strong business-to-technology translator capable of converting complex business needs into clear technology requirements, roadmap priorities, governance frameworks, and operational execution, while effectively navigating ambiguity, competing priorities, and cross-functional transformation initiatives

BENEFICIAL

Experience with customer databases, CRM platforms, loyalty programs, or consumer engagement ecosystems.
Knowledge of identity management, consumer data integration, and customer data platforms.
Experience operating in highly regulated industries.

WE ARE REYNOLDS AMERICAN - A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
Company contributes an additional three percent to 401(k) whether employee participates or not
Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
Health Savings Account start-up contribution for employees who elect the high deductible health plan
Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
Company paid life insurance of 1x annual base pay ($50,000 minimum)
Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
Tuition reimbursement and student loan support
Dependent Scholarship Programs
Free confidential personal financial counselling service
On-site health centers and 24/7 fitness centers at certain company locations
A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
Health-care concierge service
Volunteer service opportunities
Extensive training opportunities
Company vehicle for eligible employees
Mobile phone allowance for eligible employees
Paid Leave:
Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
Paid Parental Leave + temporary reduced work schedule opportunity
Funeral Leave
Short-Term Disability Leave
Long-Term Disability Leave
Jury Duty Leave
Military Leave
Released Time for Children’s Education
Community Outreach Leave
Other paid leave benefits, as required by state or local law
Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at wppgeneral@RJRT.com

California Privacy Notice

Apply About employer

More about this job

Skills

Customer experience
Microsoft Power BI
Stakeholder management
Reporting
Decision making
Regulatory compliance
Prioritization
Data management
Tableau
Databricks
Google Analytics

Report this job