Position Overview:
The position's mission is to
increase orders and sales of Power Efficiency Solutions (PES)
to
Data Centers. Primary duties include identifying customers' pain points, developing application-level value propositions, nurturing relationships with stakeholders in the Data Center ecosystem
, recommending technical solutions focused
on (but not limited to) the Air Moving portfolio
(backward curve plug fans, forward curve
blowers axial fans, etc.)
,
and
helping
customers qualify
RRX
solutions
. The successful candidate is action-oriented,
a strong communicator,
and a collaborative team player across multiple functions, balancing
technical
and
business
expertise
. Reporting to the Senior
Product Manager of
Air Moving Solutions
, this individual will be a critical member of the
Product Management
team, responsible for driving profitable growth.
Key Responsibilities:
- Industry Stewardship: influencecooling solution specificationswith data center owners, engineeringand designfirms, and integrators. Develop and drive key relationships at OEMs, engineering firms, and integrators.
- Pre-Sales Customer Consulting: build adeep understanding of Data Center customers' pain points and system-level technical requirements to provide consulting to customers during the pre-sales phase on their applications - CRAC/CRAH, Air Handlers, Package Units, Chillers, and others. Provide system sizing recommendations.
- Solutions Value Proposition: helps develop quantified value messaging to Data Center customers based on the systems' higher-level lifecycle benefits when customers deploy RRX Air Moving products related (but not limited to) energy efficiency, reliability, connectivity and integration, and sustainability (going beyond products' immediate features and functions).
- Customer Qualification: partners with Product Management and ApplicationEngineering torecommend PES products and services focused on (but not limited to) the Air Moving portfolio.
- **Solutions IoT & Integration:**understands architectures of HVAC applications and their connections with other systems in Data Centers for integration, and services of condition monitoring and predictive analytics.
- Customer Obsession: ensures an exceptional customer experience at every touchpoint, facilitating positive, long-term relationships and high potential for repeat business with accounts; beyond meeting customer needs, it involves anticipating those needs and continually innovating to exceed expectations.
- Competitive Analysis: Monitor competitive offerings and drive new product development initiatives to drive innovation with purpose in the Data Center Space.
- New Product Development: engage in new product development to drive advanced electric motor and airflow systems. Gather formal and informal Voice of Customer data to drive internal new product requirements. Participate in project decision point reviews to drive key internal and external metrics (market pricing, cost analysis, technical spec, etc.).
Required Skills & Qualifications:
BS in MechanicalEngineering, Electrical Engineering, Engineering Technologyor a related field.
5+ years of commercial or technical experience in HVAC air flow and cooling applications in the data center space
Strong presentation communication skills
Strong/passionate customer focus
Sales experience focusing on OEMs, consultants, and end-users
Strong analytical, problem solving, negotiation, and relationship management skills
Ability to manage multiple projects and work to tight deadlines
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