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Support Engineer
Engineering Economics, Inc.
Lakewood, CO
- $32.49 to $46.3 USD / hour
As the Support Engineer, you will be responsible for providing project engineering duties on EEI projects. This role investigates engineering issues and supports others in identifying…
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Support Engineer
Engineering Economics, Inc.
Phoenix, AZ
- $33.45 to $47.26 USD / hour
As the Support Engineer, you will be responsible for providing project engineering duties on EEI projects. This role investigates engineering issues and supports others in identifying…
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Engineering Intern - Mission Critical
Engineering Economics, Inc.
Sterling, VA
- $25 USD / hour
With guidance from experienced team members, you may support technical reviews, calculations, research, data analysis, design documentation, schedules, meetings, site visits, field…
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Engineering Intern - Mission Critical
Engineering Economics, Inc.
ATLANTA
- $25 USD / hour
With guidance from experienced team members, you may support technical reviews, calculations, research, data analysis, design documentation, schedules, meetings, site visits, field…
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Mine Superintendent
Coeur Mining
Lovelock, NV
To work closely with his peers in technical services, mobile maintenance, crushing, processing, and support functions to develop challenging but achievable plans and targets
Added 1 min ago
Operations Assistant
Hydropoint Data Systems
Petaluma, CA
Performing product manufacturing, shipping, warehouse, quality control, and engineering support duties and activities as directed.
Added 1 min ago
HL
CADD Technician
Hampton, Lenzini and Renwick, Inc.
Springfield, IL
- $60,000 to $84,000 USD / year
…Lenzini and Renwick, Inc. (HLR) is a growing, employee-owned engineering consulting firm looking for a CADD Technician to join our Geospatial department. With offices across Illinois, this…
Added 1 min ago
CNC Programmer
Rotating Machinery Svcs Inc
Chicopee, MA
…airfoil components. This role works closely with Manufacturing Engineering, Quality, and shop floor personnel to ensure programs produce parts efficiently, safely, and to specification, and…
Added 2 mins ago
C
Technical Planner - Electric Utilities
Cordoba
San Diego, CA
- $71,000 to $91,000 USD / year
Cordoba is a leading engineering and program management firm, and we are seeking a Technical Planner to join our Energy-Electric sector. The Technical Planner will support the Surcharge…
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Lead I&C / DCS Engineer
Flexible, TX
AES US Renewables & Power is seeking a Manager for Automation, SCADA, Instrumentation & Electrical Control Systems as the owner’s technical authority for the integrated automation,…
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NW Deployment Planner I, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
The Network Deployment Planner will work closely with infrastructure supply chain & procurement, network engineering and technical program managers to plan and deliver customer capacity to…
Added 2 mins ago
NW Deployment Planner II, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
The Network Deployment Planner will work closely with infrastructure supply chain & procurement, network engineering and technical program managers to plan and deliver customer capacity to…
Added 2 mins ago
Supply Chain Manager II, Global Engineering Materials and Sustainability (GEMS)
Amazon.com Services LLC
Detroit, MI · Nashville, TN · Bellevue, WA · New York, NY
Amazon Global Engineering Services (GES) is seeking a results-driven and customer-obsessed Supply Chain Manager to support and improve the ordering function for new build infrastructure and…
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Aftermarket Sales Manager
Quantum Design Inc.
United States
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Added 3 mins ago
Sr PGD Maintenance Specialist
NextEra Energy
Ft Lauderdale, FL
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Talent Acquisition Delivery Manager
STACK Infrastructure US
Austin, TX
Serve as a hands-on Talent Acquisition Manager as business needs require, managing assigned requisitions and executing full-cycle recruiting activities to support hiring priorities, address…
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Senior Engineer, Powertrain Center of Expertise
Allison Transmission, Inc.
Indianapolis, IN
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NA
Assistant Project Manager
Northern Architectural Systems
Teterboro, NJ
- $58,000 to $68,000 USD / year
We are seeking a highly organized, technically minded Assistant Project Manager to support the coordination and successful execution of our projects.
Added 4 mins ago
Manager, Program Management and Operations (PMO)
Apple
San Jose, CA
The PMO Manager is responsible for leading a team of program managers to achieve goals and meet expectations for a variety of initiatives and confidential projects. This leader will…
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Senior DevSecOps Engineer
Pantheon Data
Reston, VA
- $145,000 to $200,000 USD / year
Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field, from an accredited university.
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Senior Water Engineer/Project Manager
Arcadis
Wakefield, MA · Boston, MA
Arcadis is seeking an experienced Senior Water Engineer/Project Manager to lead and support municipal drinking water projects, with a particular focus on lead service line replacement…
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MG
IS Operations Analyst 3
Metropolitan Government of Nashville & Davidson County
Nashville, TN
- $84,666 USD / year
The Information Systems Operations Analyst performs technical and professional duties involved in designing, installing, or supporting information technology services such as server,…
Added 4 mins ago
DA
EHS Coordinator
Drive Automotive Industries of America, Inc.
Piedmont, SC
- $70,000 to $90,000 USD / year
…technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied…
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Senior Manager - Product Partnerships
GoDaddy
United States
Lead technical discovery with partners alongside Product and Engineering - APIs, data flows, auth, and edge cases - and turn it into a clear integration plan both sides can commit to.
Added 5 mins ago
T&
Data Center Mechanical Construction Program Manager- Technical MEP projects (Remote)
Turner & Townsend
Remote, United States
- $150,000 to $175,000 USD / year
We are currently seeking a "Data Center Mechanical Technical Program Manager " to oversee the design of Post Facility Ready mechanical system upgrades and retrofits. This will include…

RethinkFirst

Associate Project Manager - BillAI

Remote, United States

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Job details

Apply by: Jan 31, 2027
Experience: 1–3 years of experience in product management, business analysis, software implementation, project coordination, or a related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary RethinkFirst is seeking a detail-oriented and motivated Associate Product Manager to support the continued development and enhancement of BillAI, our revenue cycle management (RCM) platform. This position will work closely with the Senior Product Manager, engineering, QA, customer support, billing operations, and other internal stakeholders to manage product requirements, coordinate development activities, and support successful feature releases. The ideal candidate is highly organized, comfortable working with technical and non-technical teams, and interested in developing a career in product management. This role will focus on product execution, operational support, and assisting the Senior Product Manager with strategic initiatives, roadmap planning, and complex product decisions. As the individual develops product knowledge and experience, they will take increasing ownership of assigned features and enhancements.

Key Responsibilities

Product Requirements & Documentation

Assist the Senior Product Manager in gathering, documenting, and refining product requirements.
Create and maintain user stories, acceptance criteria, and functional requirements for development.
Work with stakeholders to clarify business needs, identify workflow challenges, and define expected functionality.
Maintain accurate product documentation, workflows, and feature specifications.
Ensure development tickets contain sufficient information for engineering and QA teams.

Product Backlog & Sprint Support

Assist with maintaining, organizing, and refining the product backlog.
Prepare user stories and requirements for sprint planning and backlog refinement sessions.
Track the progress of assigned development initiatives and identify potential blockers.
Coordinate with engineering and QA to clarify requirements throughout development.
Verify that completed work aligns with documented requirements and acceptance criteria.
Support the Senior Product Manager in monitoring sprint commitments and release timelines.

Stakeholder Coordination

Serve as a point of contact for internal stakeholders submitting product enhancement requests or reporting workflow gaps.
Gather additional information needed to evaluate requests and understand business impact.
Track stakeholder requests and provide regular updates on their status.
Coordinate meetings to review requirements, proposed solutions, and completed functionality.
Document meeting outcomes, action items, and follow-up activities.
Maintain visibility into product initiatives, customer-impacting issues, and development progress.

Product Testing & Release Support

Participate in reviewing completed functionality before release.
Assist with user acceptance testing (UAT) to verify that features meet business requirements.
Coordinate and conduct product demonstrations with internal stakeholders.
Prepare release notes and assist with communicating upcoming product changes.
Support post-release follow-up to identify issues or opportunities for improvement.
Work with QA and engineering to ensure reported defects are clearly documented and reproducible.

Customer Support & Product Operations

Partner with customer support and billing operations to understand recurring customer challenges.
Investigate reported product issues and help determine whether they are defects, training opportunities, or enhancement requests.
Document common product workflows and frequently asked questions.
Assist in creating internal training materials and product demonstrations.
Identify opportunities to improve existing workflows, reduce manual processes, and enhance the user experience.

Product Ownership & Continuous Improvement

Take ownership of assigned product enhancements, including requirements gathering, stakeholder communication, development coordination, and release validation, with guidance from the Senior Product Manager.
Develop an understanding of healthcare revenue cycle management, including claims processing, payment posting, denials, and reporting.
Become familiar with healthcare EDI transactions, including 837 claims, 835 remittances, and claim acknowledgments.
Develop a strong understanding of the BillAI platform's functionality, configurations, and integration workflows.
Identify opportunities to improve product processes, documentation, and stakeholder communication.
Gradually assume responsibility for independently managing smaller product features and enhancements.
Collaborate with the Senior Product Manager to evaluate potential solutions and recommend improvements based on customer needs and business impact.

Required Qualifications

1–3 years of experience in product management, business analysis, software implementation, project coordination, or a related role.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to translate business needs into clear, actionable requirements.
Ability to work effectively with cross-functional teams.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and analytical skills.
Familiarity with Agile/Scrum software development methodologies.
Experience using product management or issue-tracking tools such as Jira, Azure DevOps, or similar platforms.

Preferred Qualifications

Experience working with healthcare software or SaaS platforms.
Familiarity with healthcare revenue cycle management workflows.
Basic understanding of medical claims, insurance payments, denials, and adjustments.
Exposure to healthcare EDI transactions, including 837, 835, 999, and 277.
Experience writing user stories and acceptance criteria.
Experience supporting software testing or user acceptance testing.
Familiarity with behavioral health or ABA billing is a plus.

Success Measures

Success in this role will be measured by the individual's ability to:

Maintain well-documented, organized, and actionable product requirements.
Improve the readiness of development tickets before sprint planning.
Ensure stakeholder requests are tracked, evaluated, and communicated effectively.
Support timely completion of product demonstrations and release activities.
Reduce the administrative and coordination workload of the Senior Product Manager.
Demonstrate increasing ownership of assigned product enhancements from requirements through release.
Develop sufficient product knowledge to independently manage smaller features and enhancements.
Build effective working relationships with engineering, QA, customer support, and billing operations.
Contribute to improvements in product workflows, stakeholder communication, and overall team efficiency.

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More about this job

Skills

RCM
Customer service
Product comprehension
Product knowledge
Documentation
Workflow
Reporting
Process improvement
Requirements gathering
Communication skills
Claims processing
EDI
Business analysis
Organizational skills
Attention to detail
Problem solving
Analytical skills
Agile
Scrum
Jira
Microsoft Azure
DevOps

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