Remote jobs in the United States

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Added 3 mins ago
Call Center Supervisor (Non-Clinical)
United Biosource Corporation
Remote, United States
…business work plan for the team. Recognizes and recommends operational improvements. Supervises the daily activities of business support, technical support or production team at entry level…
Added 16 mins ago
I
Associate General Counsel
iCOUNTER
Remote, United States
- $200,000 to $250,000 USD / year
Our AI-native Counter Threat Operating System (CTOS™) combines threat intelligence, risk determination, and operational response to help organizations identify and act on threats involving…
Added 18 mins ago
Call Center Supervisor (Non-Clinical)
United Biosource Corporation
Remote, United States
…business work plan for the team. Recognizes and recommends operational improvements. Supervises the daily activities of business support, technical support or production team at entry level…
Added 21 mins ago
Associate Program Director
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
The Associate Program Director for the Americas serves as the cluster program oversight lead for capital project portfolios across assigned Americas markets, including U.S. regional hubs…
Added 22 mins ago
Care Management Support Asst
Humana Insurance Company
Remote, United States
Perform varied activities and moderately complex administrative/operational/customer support assignments.
Added 22 mins ago
Provider Relations Representative
Humana Insurance Company
Remote, United States
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal…
Added 22 mins ago
SkillBridge – Project Manager I
Quanta Government Solutions, LLC
Remote, United States
…improvement, and contribute to QGS's sustainable growth and operational…
Added 26 mins ago
Solution Engineer
INTEGRATION APPLIANCE, INC.
Remote, United States
3–5 years of experience in technical implementation, operations, or support roles within SaaS or enterprise software environments.
Added 45 mins ago
Associate Director, Strategic Program Management
Natera
Remote, United States
Associate Director, Strategic Program Management, CDx/IVD
Added 53 mins ago
Customer Resolution Specialist
Coca-Cola North America
Remote, United States
…assurance, and relationship management. In this role, you will support consumers, customers, and internal stakeholders by addressing escalated product and equipment complaints with empathy,…
Added 1 hour ago
Supervisor, Population Health Programs
SYSTEM West Virginia University Health System
Remote, United States
Manages, coordinates, and evaluates the financial, operational, and human resources of assigned population health program(s), including grant-funded, payer-partnered, and health…
Added 1 hour ago
Cash Reconciliation Associate (Philippines)
AngelList
Remote, United States
We are seeking a detail-oriented Cash Reconciliation Associate to join our FAST (Fund Accounting Service Team). This role is ideal for someone early in their accounting career who is…
Added 1 hour ago
Media Experience Producer
Ascension
Remote, United States
Orchestrate comprehensive shoot logistics, contracts, timelines, and budgets to ensure complex creative initiatives are delivered smoothly, on time, and with operational precision.
Added 1 hour ago
J
Associate Counsel (Remote)
Jerry.ai
Remote, United States
- $105,000 to $150,000 USD / year
…regulatory, consumer protection, and product questions. As our Associate Counsel, you’ll report directly to our Legal Counsel and work with teams across Jerry to turn complex legal issues…
Added 1 hour ago
Associate Project Manager
Ensemble RCM LLC
Remote, United States
The Associate Project Manager oversees all aspects of projects. Lead, coordinate, and complete revenue cycle projects on time and within budget and scope. The responsibilities include to…
Added 1 hour ago
Client Advisor
SCS Capital Management LLC
Remote, United States
SCS Financial is seeking a highly motivated Associate, Client Advisor to join our growing team. In this role, you will support the financial and investment needs of ultra-high-net-worth…
Added 1 hour ago
C
Operations Intern
Clera
Remote, United States
- $20 to $25 USD / hour
Join the operations team at an AI-enabled recruiting startup, working alongside an operations associate and company leadership. You will coordinate candidates and hiring managers from…
Added 1 hour ago
Relationship Manager, Banking & Treasury Serv
Priority Technology Holdings, LLC
Remote, United States
Product knowledge and support: Maintain a deep understanding of our banking and treasury management product to effectively address client queries and offer solutions.
Added 1 hour ago
SE
Technology Support Analyst – Identity Management
SWCA Environmental Consultants
Remote, United States
- $83,735 to $109,680 USD / year
SWCA Environmental Consultants seeks a Technology Support Analyst – Identity Management to support our growing Technology Team. This role is responsible for administering and governing user…
Added 1 hour ago
SE
Technology Support Analyst – End User Training
SWCA Environmental Consultants
Remote, United States
- $83,735 to $109,680 USD / year
Monitors service desk queues, prioritizes support requests, and meets established service level agreements to ensure operational efficiency.
Added 1 hour ago
Practice Director, Data Architecture
General Datatech, LP
Remote, United States
· Support presales, scoping, estimates, statements of work, implementation guidance, operational readiness, and knowledge transfer.
Added 1 hour ago
LH
Customer Experience Support Analyst
Linus Health
Remote, United States
- $65,000 to $70,000 USD / year
We are seeking a Customer Experience Support Analyst to deliver exceptional day-to-day support to Linus Health customers and users. This individual will report to the Associate Manager,…
Added 2 hours ago
Vascular Clinical Specialist (San Antonio)
MDU Medtronic USA Inc
Remote, United States
Support product launches, inventory transitions, operational initiatives, and other business activities that contribute to customer success.
Added 2 hours ago
Actuarial Manager- Medicaid Consultant
CBIZ
Remote, United States
…analytical teams and personally perform complex analyses to support client…
Added 2 hours ago
Actuarial Manager- Medicaid Consultant
CBIZ
Remote, United States
…analytical teams and personally perform complex analyses to support client…

RethinkFirst

Associate Project Manager - BillAI

Remote, United States

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Job details

Apply by: Jan 31, 2027
Experience: 1–3 years of experience in product management, business analysis, software implementation, project coordination, or a related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary RethinkFirst is seeking a detail-oriented and motivated Associate Product Manager to support the continued development and enhancement of BillAI, our revenue cycle management (RCM) platform. This position will work closely with the Senior Product Manager, engineering, QA, customer support, billing operations, and other internal stakeholders to manage product requirements, coordinate development activities, and support successful feature releases. The ideal candidate is highly organized, comfortable working with technical and non-technical teams, and interested in developing a career in product management. This role will focus on product execution, operational support, and assisting the Senior Product Manager with strategic initiatives, roadmap planning, and complex product decisions. As the individual develops product knowledge and experience, they will take increasing ownership of assigned features and enhancements.

Key Responsibilities

Product Requirements & Documentation

Assist the Senior Product Manager in gathering, documenting, and refining product requirements.
Create and maintain user stories, acceptance criteria, and functional requirements for development.
Work with stakeholders to clarify business needs, identify workflow challenges, and define expected functionality.
Maintain accurate product documentation, workflows, and feature specifications.
Ensure development tickets contain sufficient information for engineering and QA teams.

Product Backlog & Sprint Support

Assist with maintaining, organizing, and refining the product backlog.
Prepare user stories and requirements for sprint planning and backlog refinement sessions.
Track the progress of assigned development initiatives and identify potential blockers.
Coordinate with engineering and QA to clarify requirements throughout development.
Verify that completed work aligns with documented requirements and acceptance criteria.
Support the Senior Product Manager in monitoring sprint commitments and release timelines.

Stakeholder Coordination

Serve as a point of contact for internal stakeholders submitting product enhancement requests or reporting workflow gaps.
Gather additional information needed to evaluate requests and understand business impact.
Track stakeholder requests and provide regular updates on their status.
Coordinate meetings to review requirements, proposed solutions, and completed functionality.
Document meeting outcomes, action items, and follow-up activities.
Maintain visibility into product initiatives, customer-impacting issues, and development progress.

Product Testing & Release Support

Participate in reviewing completed functionality before release.
Assist with user acceptance testing (UAT) to verify that features meet business requirements.
Coordinate and conduct product demonstrations with internal stakeholders.
Prepare release notes and assist with communicating upcoming product changes.
Support post-release follow-up to identify issues or opportunities for improvement.
Work with QA and engineering to ensure reported defects are clearly documented and reproducible.

Customer Support & Product Operations

Partner with customer support and billing operations to understand recurring customer challenges.
Investigate reported product issues and help determine whether they are defects, training opportunities, or enhancement requests.
Document common product workflows and frequently asked questions.
Assist in creating internal training materials and product demonstrations.
Identify opportunities to improve existing workflows, reduce manual processes, and enhance the user experience.

Product Ownership & Continuous Improvement

Take ownership of assigned product enhancements, including requirements gathering, stakeholder communication, development coordination, and release validation, with guidance from the Senior Product Manager.
Develop an understanding of healthcare revenue cycle management, including claims processing, payment posting, denials, and reporting.
Become familiar with healthcare EDI transactions, including 837 claims, 835 remittances, and claim acknowledgments.
Develop a strong understanding of the BillAI platform's functionality, configurations, and integration workflows.
Identify opportunities to improve product processes, documentation, and stakeholder communication.
Gradually assume responsibility for independently managing smaller product features and enhancements.
Collaborate with the Senior Product Manager to evaluate potential solutions and recommend improvements based on customer needs and business impact.

Required Qualifications

1–3 years of experience in product management, business analysis, software implementation, project coordination, or a related role.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to translate business needs into clear, actionable requirements.
Ability to work effectively with cross-functional teams.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and analytical skills.
Familiarity with Agile/Scrum software development methodologies.
Experience using product management or issue-tracking tools such as Jira, Azure DevOps, or similar platforms.

Preferred Qualifications

Experience working with healthcare software or SaaS platforms.
Familiarity with healthcare revenue cycle management workflows.
Basic understanding of medical claims, insurance payments, denials, and adjustments.
Exposure to healthcare EDI transactions, including 837, 835, 999, and 277.
Experience writing user stories and acceptance criteria.
Experience supporting software testing or user acceptance testing.
Familiarity with behavioral health or ABA billing is a plus.

Success Measures

Success in this role will be measured by the individual's ability to:

Maintain well-documented, organized, and actionable product requirements.
Improve the readiness of development tickets before sprint planning.
Ensure stakeholder requests are tracked, evaluated, and communicated effectively.
Support timely completion of product demonstrations and release activities.
Reduce the administrative and coordination workload of the Senior Product Manager.
Demonstrate increasing ownership of assigned product enhancements from requirements through release.
Develop sufficient product knowledge to independently manage smaller features and enhancements.
Build effective working relationships with engineering, QA, customer support, and billing operations.
Contribute to improvements in product workflows, stakeholder communication, and overall team efficiency.

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More about this job

Skills

RCM
Customer service
Product comprehension
Product knowledge
Documentation
Workflow
Reporting
Process improvement
Requirements gathering
Communication skills
Claims processing
EDI
Business analysis
Organizational skills
Attention to detail
Problem solving
Analytical skills
Agile
Scrum
Jira
Microsoft Azure
DevOps

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