Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 19 mins ago
A
Software Perception Engineer
Actalent
Pittsburgh, PA
- $50 to $90 USD / hour
Essential SkillsMUST HAVE
Added 34 mins ago
CC
2027 Summer Intern: Software Engineer
Charter Communicatio
Greenwood Village, CO
- $31,533 USD / year
Must have at least a 3.0 GPA or greater in current program
Added 34 mins ago
ES
Sr. GIS Solution Engineer - Commercial
Environmental Systems Research Institute Inc.
Louisville, CO
- $98,592 to $173,576 USD / year
Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead…
Added 34 mins ago
MI
Operations Support Engineer
Maxar Intelligence I
Westminster, CO
- $59,000 to $78,000 USD / year
Coordinate with vendors, service owners, and engineering teams to investigate and resolve hardware, software, antenna, and system-integration issues.
Added 36 mins ago
Engineering Manager, Hardware Test & Validation
Terabase Energy
Woodland, CA
…large-scale solar. Terabase is developing an interconnected software and construction automation platform to support the design, optimization, and construction of utility-scale solar…
Added 36 mins ago
Engineering Manager, Hardware Test & Validation
Terabase Energy
Davis, CA
…large-scale solar. Terabase is developing an interconnected software and construction automation platform to support the design, optimization, and construction of utility-scale solar…
Added 38 mins ago
EG
Automated Test Engineer
Eliassen Group
Boston, MA
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 50 mins ago
Electronics Engineer
Thomas Electronics Inc
Clyde, NY
Process Development & Manufacturing Integration
Added 56 mins ago
Hardware Applications Engineer
Teguar Corporation
Charlotte, NC
We are currently seeing a Hardware Applications Engineer to be responsible for hands on testing and documentation preparation to validate computer hardware solutions to our customers…
Added 57 mins ago
AC
Golang Engineer - Advanced - Jersey City, NJ
AMERICAN CYBERSYSTEMS INC.
Jersey City, NJ
- $75 to $80 USD / hour
A client of Innova Solutions is immediately hiring for a Golang Engineer
Added 57 mins ago
EG
Automated Test Engineer
Eliassen Group
Trenton, NJ
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 1 hour ago
Engineering Support – Semiconductor Fab
RTX
United States
Qualifications You Must Have:
Added 1 hour ago
Scrum Master
TechFlow, Inc.
Remote, United States
Working closely with the Program Manager, Agile Project Manager, Software Engineers, Oracle Database Administrator, DevSecOps Engineer/Cloud Administrator, Test Engineer, and Technical…
Added 1 hour ago
EG
Automated Test Engineer
Eliassen Group
Montpelier, VT
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 1 hour ago
Electrical Engineer, Hardware Module Lead
General Dynamics Mission Systems, Inc
Pittsfield, MA
…and coordinate cross-functional teams, including mechanical, software, and systems experts. You’ll be responsible for hardware design from requirements analysis through schematic capture,…
Added 1 hour ago
EG
Automated Test Engineer
Eliassen Group
Cheyenne, WY
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 1 hour ago
Operations Support Engineer
Vantor Inc.
Longmont, CO · Westminster, CO
Coordinate with vendors, service owners, and engineering teams to investigate and resolve hardware, software, antenna, and system-integration issues.
Added 1 hour ago
J
WebMethods Systems Engineer
Jobgether
Remote, United States
- $75,200 to $158,100 USD / year
The WebMethods Systems Engineer will design, develop, implement, and maintain complex software applications and enterprise integration systems. In this mid-level role, you will contribute…
Added 2 hours ago
JB
Cloud Software Engineer 3 (TS/SCI Clearance with Full Scope Polygraph Required)
J&T Business Consulting
Annapolis, MD
- $199,000 to $238,000 USD / year
Seeking a senior Cloud Software Engineer 3 to design, develop, and optimize complex, large-scale Big Data cloud architectures and distributed systems in Annapolis Junction, MD.
Added 2 hours ago
EG
Automated Test Engineer
Eliassen Group
Phoenix, AZ
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 2 hours ago
EG
Automated Test Engineer
Eliassen Group
Concord, NH
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 2 hours ago
Senior Software Engineer, Supply
Vibe
New York, NY
As a Senior Software Engineer on Supply, you will build the systems that let Vibe grow, operate, and trust its inventory. You will turn publisher partnerships into live, healthy supply, and…
Added 2 hours ago
Voice Network Engineer
Leidos
Greenbelt, MD
The AEGIS Sector at Leidos is seeking a highly skilled Voice Network Engineer to support NASA's enterprise communications environment. This position plays a critical role in the…
Added 2 hours ago
IG
Top Secret Applied AI/ML Engineer
Insight Global
Fort Meade, MD
- $75 to $115 USD / hour
Insight Global is seeking a Top Secret Applied AI/ML Engineer to support the design, development, and deployment of next-generation artificial intelligence capabilities within a growing…
Added 2 hours ago
Lead Software Engineer - ERP Procurement Systems (Remote)
CareFirst
Columbia, MD
CareFirst is seeking a Lead Software Engineer for ERP Procurement Systems to provide technical leadership for the applications, integrations, and data that enable source-to-pay and…

Retail Services & Systems, Inc

Sr. Production Support Engineer

United States

$178,920.00 - $270,000.00 Annual

Apply on totalwine.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $178,920.00 - $270,000.00 Annual
Posting language: English
Posted: Nov 6, 2026

Original job description

Sr. Production Support Engineers for Retail Services and Systems, Inc. dba Total Wine & More to work at our Bethesda, MD location.

Improve and maintain production availability, performance, and reliability for large-scale retail applications and systems in a fast-paced, 24/7 environment. Work closely with Product and Engineering teams to triage incidents, perform root-cause analysis, implement preventive measures, and oversee monitoring, alerting, and operational documentation. Provide technical leadership to Production Support Analysts and coordinates incident responses with internal teams and third-party vendors. Monitor production systems, respond to alerts and user-reported issues, triage incidents, restore service, and deliver SLA-based resolutions for deployment and workflow failures in a 24/7 environment. Perform root-cause analysis for major outages impacting internal and external customer-facing systems; recommend and implement corrective and preventive actions to minimize recurrence. Identify complex failures and performance bottlenecks in multi-tier web applications (such as catalog search, checkout, promotions) and distributed components; collaborate with engineering teams to implement solutions. Identify and resolve data issues impacting demand, supply planning, and inventory forecasting; assist with integrations, including ETL workflows and EDI transactions for invoices and purchase orders with distributors. Implement advanced strategies, such as identifying and resolving blocking queries and addressing regressed queries that cause performance issues or failures. Create and maintain alerts, dashboards, and reports for cloud workflows, real-time streaming processes, and databases; utilize logs and metrics to identify error patterns and performance trends. Develop and maintain standard operating procedures (SOPs), runbooks, and deployment support documentation; provide pre- and post-deployment training to ensure reliable releases across product teams. Share incident status, business impact, and remediation strategies with engineering, senior leaders, and executives through meetings and written updates; compile weekly operational KPIs (e.g., outages, downtime, SLA misses). Help migrate highly customized legacy e‑comm application to modern, unified platform, including mapping existing functionality to new features. Lead + mentor other engineers + analysts. Participate in on-call rotation, including nights, weekends + holidays. $178,500-245,000/year plus comprehensive benefits (including healthcare plans, PTO, 401k, etc.). May undergo background check including drug screen.

Must have Bachelors in Computer Science, information systems/technology, engineering, or related field and 5 years related production support, operations engineering, and application support experience for enterprise or high-availability customer-facing applications or Master’s in Comp Sci, tech-related, or related engineering field and 3 years related software development or production support experience. Also requires the following skills (5 years experience with Bachelors or 3 years with Master’s) in: incident triage, troubleshooting/ debugging, log analysis, root cause analysis, and implementing preventative fixes; Monitoring, alerting, and dashboards (building and maintaining operational alerts, reports, and metrics), specifically in Jira, ServiceNow, Confluence, or equivalent; Issue tracking and knowledge management tool (Jira, ServiceNow, Confluence, or equivalent); supporting high-volume retail or e-commerce operations (store systems, websites, and mobile apps) in a production environment; supporting data and integration workflows (ETL processes or EDI integrations used for invoices and purchase orders); supply chain, inventory, and demand planning systems, including resolving data quality issues that impact forecasting and ordering; supporting CI/CD and release workflows in a 24/7 environment, including incident response for deployment and workflow failures; streaming and messaging systems (Kafka or equivalent); API testing and troubleshooting for REST and SOAP services using tools such as Postman and command-line utilities (or equivalent); (2 years) in: using code repositories (Git or similar) to support releases, troubleshooting, and collaboration with engineering teams. Any suitable combination of education, training, or experience is acceptable.

Visit careers.totalwine.com for all job & benefit details and apply.

We offer

Paid Time Off (PTO)
Generous store discounts
Health care plans (medical, prescription, dental, vision)
401(k), HSA, FSA, Pre-tax commuter benefits
Disability & life insurance coverage
Paid parental leave
Pet insurance
Critical illness and accident insurance
Discounted home and auto insurance
College tuition assistance
Career development & product training
Consumer classes
& More!

Crafted for you We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here: https://careers.totalwine.com/!

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.

Worker Type:

Regular

Pay Range:

$178,920.00 - $270,000.00 Annual

Apply on totalwine.wd1.myworkdayjobs.com About employer

Report this job

Work requirements

Jobs in the United States