Jobs in the United States

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Added 9 mins ago
Admissions Representative
Boca Recovery Center
Boca Raton, FL
…inquiry calls, conduct initial screenings, and maintain accurate data entry into Salesforce and other systems while representing Boca Recovery Center in a professional, empathetic…
Added 9 mins ago
BS
Advisor, Salesforce Solutions
BME Strategies
Remote, United States
- $87,360 to $120,640 USD / year
…needs, such as why a disease investigator requires specific data access or how reporting workflows must address multi-jurisdictional complexities. Beyond coding to technical specifications,…
Added 22 mins ago
UO
Undergraduate Program Professional
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…operations run smoothly and that operational decisions are data-informed. The individual in this role is responsible for supporting undergraduate students academically and developmentally,…
Added 22 mins ago
UO
Research Services Intermediate Laboratory Professional
University of Colorado Denver
Aurora, CO
- $36,400 USD / year
Tuition Benefit: Employees have access to this benefit on all CU campuses
Added 22 mins ago
UO
Program Manager, TRiO Student Support Services
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…disbursement and work study requests); and the evaluation cycle of data collection, assessment, and reporting. Additionally, this role will hire, train, and supervise student hourly…
Added 22 mins ago
UO
Senior/Principal Electrical Engineer - Spacecraft and Instruments
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…in science, engineering, mission operations, and scientific data analysis. As part of CU, LASP also works to educate and train the next generation of space scientists, engineers and mission…
Added 22 mins ago
UO
Data Analyst, Senior Professional Research Assistant Level 3
University of Colorado Denver
Aurora, CO
- $67,209 to $105,729 USD / year
Job Title: Data Analyst, Senior Professional Research Assistant Level 3
Added 22 mins ago
UO
Marketing Content Strategist
University of Colorado Denver
Boulder, CO
- $72,000 to $80,000 USD / year
…responsible for producing high-quality, original, persuasive, and data-driven content that aligns with the college's brand voice and is delivered through digital and print mediums. This…
Added 22 mins ago
SG
Future Opportunities - Business Development Manager
Spire Global
Boulder, CO
- $34,986 USD / year
Access to US export-controlled software and/or technology may be
Added 22 mins ago
SG
Backend Software Engineer, Weather & Aviation
Spire Global
Boulder, CO
- $34,986 USD / year
Spire's Weather & Aviation business delivers global weather forecasts, flight tracking, and aviation data to customers who rely on it every day to make operational decisions. As we grow,…
Added 22 mins ago
UO
Process Coordinator
University of Colorado Denver
Boulder, CO
- $62,400 to $64,000 USD / year
Determines appropriate scheduling and sequencing of critical Campus Solutions batch processes to ensure data integrity and operational continuity; areas include matriculation, term…
Added 22 mins ago
UO
Postdoctoral Associate or Research Associate
University of Colorado Denver
Boulder, CO
- $74,000 to $135,000 USD / year
…measurement and characterization of COTS 5G and NG wireless access technologies. Specifically, there is a strong need to develop a testbed that can physically emulate in situ channel…
Added 22 mins ago
E
Neurology Account Specialist - (Colorado Springs, CO) (field based)
Eisai
Colorado Springs, CO
- $31,533 USD / year
…appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry…
Added 22 mins ago
UO
Program Coordinator, Annual Giving
University of Colorado Denver
Boulder, CO
- $57,000 to $62,000 USD / year
…continuum. This team prioritizes the ethical collection and use of data to support operations built on best-practices and champions a donor-first philosophy towards the solicitation of…
Added 22 mins ago
UO
Associate Director, Special Programs
University of Colorado Denver
Boulder, CO
- $80,000 to $90,000 USD / year
…most vibrant business communities-Leeds offers unparalleled access to world-changing entrepreneurs, national research institutions and award-winning…
Added 22 mins ago
UO
Open Rank Assistant/Associate Professor Orthopedic Oncologist/Surgeon
University of Colorado Denver
Aurora, CO
- $486,895 to $499,999 USD / year
…(Rocky Mountain VAMC) and has direct highway and light rail access to the Denver International Airport and communities across the Denver Metro Area.Research activities will be conducted in…
Added 22 mins ago
UO
Flight Software Simulation Engineer
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Due to requirements governing access to export-controlled data and information, only U.S. citizens or lawful permanent residents (green card holders) may apply.
Added 22 mins ago
UO
Assistant Director, Donor Relations, Arts and Sciences
University of Colorado Denver
Boulder, CO
- $68,000 to $82,000 USD / year
…initiatives (this includes meaningful quality-control of donor…
Added 22 mins ago
UO
Research Administration Coordinator
University of Colorado Denver
Boulder, CO
- $58,200 to $65,000 USD / year
…employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage…
Added 22 mins ago
UO
Planetary Science Researcher
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…inception in 1948, LASP has developed, operated, and analyzed the data from scientific instrumentation for solar science, earth atmospheric, planetary, deep-space, and Earth-orbiting…
Added 26 mins ago
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(USA) Asset Protection Associate - All DC/FC - S2
Sam's Club
PERRIS, CA
- $24.4 to $27.9 USD / hour
…responsibilities Supports facility security staff Monitors and maintains access control…
Added 28 mins ago
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Group Director, Technical Program Management - Strategic Partnerships - AI Natives
Walmart
SAN BRUNO, CA
- $254,000 to $481,000 USD / year
…AI experiences, agentic commerce, enterprise productivity, developer tooling, foundation-model access, and new technical…
Added 29 mins ago
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Senior Manager, Operations - Knowledge Management
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Establish standards for knowledge retrieval, source reliability, version control, access permissions, and AI-generated answer quality.
Added 29 mins ago
W
Senior Manager, Operations - Associate Experience
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Analyze associate feedback, sentiment, and experience data to identify trends, systemic challenges, and emerging opportunities.
Added 29 mins ago
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Staff, Data Engineer | Bentonville, Arkansas
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
The APEX Data and Architecture team builds and maintains the Data Lakehouse that supports an AI-ready platform for seamless data access and action. This team delivers enriched,…

Retail Services & Systems, Inc

Sr. Production Support Engineer

United States

$178,920.00 - $270,000.00 Annual

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Job details

Pay: $178,920.00 - $270,000.00 Annual
Posting language: English
Posted: Nov 6, 2026

Original job description

Sr. Production Support Engineers for Retail Services and Systems, Inc. dba Total Wine & More to work at our Bethesda, MD location.

Improve and maintain production availability, performance, and reliability for large-scale retail applications and systems in a fast-paced, 24/7 environment. Work closely with Product and Engineering teams to triage incidents, perform root-cause analysis, implement preventive measures, and oversee monitoring, alerting, and operational documentation. Provide technical leadership to Production Support Analysts and coordinates incident responses with internal teams and third-party vendors. Monitor production systems, respond to alerts and user-reported issues, triage incidents, restore service, and deliver SLA-based resolutions for deployment and workflow failures in a 24/7 environment. Perform root-cause analysis for major outages impacting internal and external customer-facing systems; recommend and implement corrective and preventive actions to minimize recurrence. Identify complex failures and performance bottlenecks in multi-tier web applications (such as catalog search, checkout, promotions) and distributed components; collaborate with engineering teams to implement solutions. Identify and resolve data issues impacting demand, supply planning, and inventory forecasting; assist with integrations, including ETL workflows and EDI transactions for invoices and purchase orders with distributors. Implement advanced strategies, such as identifying and resolving blocking queries and addressing regressed queries that cause performance issues or failures. Create and maintain alerts, dashboards, and reports for cloud workflows, real-time streaming processes, and databases; utilize logs and metrics to identify error patterns and performance trends. Develop and maintain standard operating procedures (SOPs), runbooks, and deployment support documentation; provide pre- and post-deployment training to ensure reliable releases across product teams. Share incident status, business impact, and remediation strategies with engineering, senior leaders, and executives through meetings and written updates; compile weekly operational KPIs (e.g., outages, downtime, SLA misses). Help migrate highly customized legacy e‑comm application to modern, unified platform, including mapping existing functionality to new features. Lead + mentor other engineers + analysts. Participate in on-call rotation, including nights, weekends + holidays. $178,500-245,000/year plus comprehensive benefits (including healthcare plans, PTO, 401k, etc.). May undergo background check including drug screen.

Must have Bachelors in Computer Science, information systems/technology, engineering, or related field and 5 years related production support, operations engineering, and application support experience for enterprise or high-availability customer-facing applications or Master’s in Comp Sci, tech-related, or related engineering field and 3 years related software development or production support experience. Also requires the following skills (5 years experience with Bachelors or 3 years with Master’s) in: incident triage, troubleshooting/ debugging, log analysis, root cause analysis, and implementing preventative fixes; Monitoring, alerting, and dashboards (building and maintaining operational alerts, reports, and metrics), specifically in Jira, ServiceNow, Confluence, or equivalent; Issue tracking and knowledge management tool (Jira, ServiceNow, Confluence, or equivalent); supporting high-volume retail or e-commerce operations (store systems, websites, and mobile apps) in a production environment; supporting data and integration workflows (ETL processes or EDI integrations used for invoices and purchase orders); supply chain, inventory, and demand planning systems, including resolving data quality issues that impact forecasting and ordering; supporting CI/CD and release workflows in a 24/7 environment, including incident response for deployment and workflow failures; streaming and messaging systems (Kafka or equivalent); API testing and troubleshooting for REST and SOAP services using tools such as Postman and command-line utilities (or equivalent); (2 years) in: using code repositories (Git or similar) to support releases, troubleshooting, and collaboration with engineering teams. Any suitable combination of education, training, or experience is acceptable.

Visit careers.totalwine.com for all job & benefit details and apply.

We offer

Paid Time Off (PTO)
Generous store discounts
Health care plans (medical, prescription, dental, vision)
401(k), HSA, FSA, Pre-tax commuter benefits
Disability & life insurance coverage
Paid parental leave
Pet insurance
Critical illness and accident insurance
Discounted home and auto insurance
College tuition assistance
Career development & product training
Consumer classes
& More!

Crafted for you We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here: https://careers.totalwine.com/!

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.

Worker Type:

Regular

Pay Range:

$178,920.00 - $270,000.00 Annual

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