Junior Staff Accountant

Description

Who We Are (The Honest Version)We’re Responsive Auto, right here in Plantation, Florida, building one of the leading personal auto insurers in the state and working alongside thousands of agents to make insurance feel less like paperwork and more like a promise we actually keep. We believe great accounting work starts with people who bring humility, accountability, common sense, and a collaborative mindset. We work closely as a team, communicate openly, and take ownership of delivering a strong experience for our customers and agency partners.

What We Offer (Yes, It’s Real)

• 100% Employer-Paid Healthcare: Responsive Auto pays 100% of medical, dental, and vision premiums for each full-time employee (families are extra), with free preventative care.
• Employer-Contributed HSA: Responsive Auto contributes $500 per quarter to your HSA account.
• Retirement Savings: Build for your future with a 401(k) with company match.
• Wellness Program: Access mental health support and wellness resources designed to support your overall well-being.
• Growth: Grow your skills and career through training and development opportunities in a collaborative environment with the help of some very experienced and collaborative team members that want to see you develop with the company
• Salary: $57,000 to $65,000 annually, depending on experience and qualifications.

The RoleYou’ll handle general ledger accounting, provide general financial and administrative support, and assist with data analysis. You’ll support other members of our Finance team and provide customer service support to other teams, along with other duties as assigned. This is a role where the numbers have to be right, and where you’re expected to keep asking: Is this right? Why are we doing this? How can we do better? You’ll also use AI tools like Claude to build AI-assisted versions of repetitive workflows, with a reviewer’s eye on everything before it reaches the general ledger. Responsive is a small company, so everyone here, regardless of position or level, is expected to bring flexibility, industriousness, and a “can do” attitude to help all of us succeed. That means coming to work each day ready to take on new tasks or assignments as needed to achieve our business priorities, and ready to support your colleagues, whether by maintaining optimism, listening to concerns, or lending a hand. Each of us should strive to complete the tasks required to achieve the company’s goals.

Where You’ll WorkOur team is based in Plantation, Florida, where we believe working together in person strengthens collaboration, communication, and problem-solving. This is a fully onsite position based in our Plantation office.

Your ScheduleMonday through Friday: 8:30 AM to 5:30 PM

What You’ll Actually DoThe Debits-and-Credits Stuff

• Know the Rules: Understand the basic principles of accounting as well as common GAAP and statutory (SAP) accounting standards and office procedures.
• Use the Tools: Utilize accounting software, Microsoft Office, Tableau, Claude, Microsoft Copilot, and other programs such as internal policy and claims administrative systems.
• Think It Through: Apply critical thinking in preparing reports and providing initial analysis of business transactions.
• Catch It First: Consistently apply attention to detail to identify errors before presenting to management.
• Help Underwriting: Assist the Underwriting Department with customer inquiries and stop payments with the bank or payment processor.
• Move the Money: Process daily disbursement checks in the accounting system and support Finance and cross-department efforts to digitize payments.
• Match the Deposits: Upload daily bank deposit files and reconcile with system reports.
• Reconciliations and Entries: Prepare bank reconciliations and assist with monthly journal entries.
• Partner with Claims: Interface with the Claims Department to ensure manual checks and subrogation entries are accurately processed.
• Improve and Automate: Actively consider and recommend ways to continuously improve and automate processes within Finance and throughout the organization.
• Regulatory Filings: Assist with regulatory filings as needed.
• Keep Leadership Posted: Provide clear and ongoing communication to the Accounting Manager and Finance Director.
• Keep Learning: Continuously develop knowledge and expertise (e.g., keep skills current).
• Stay Compliant: Conduct activities in compliance with applicable federal and state laws and company regulations and guidelines

The “Is This Right?” Stuff

• Ask the Questions: Critically analyze information to identify discrepancies (i.e., is this right?), question assumptions (why are we doing this?), and identify improvement opportunities (how can we do better?).
• Decide with Data: Make informed decisions considering data, options, and potential impacts.
• Write It Well: Prepare written materials that are clear, supported by facts, and contain proper spelling and grammar.
• Get Creative: Develop creative or innovative solutions for problems.
• Solve with Accounting: Use accounting skills for problem solving.
• Double-Check: Review work for completeness and accuracy before submission to minimize errors.

The AI-and-Automation Stuff

• Automate the Repetitive: Identify repetitive or manual workflows and build AI-assisted versions of them.
• Write It Down: Document AI-assisted workflows so that others can run them.
• Review Everything: Review all AI output before it reaches the general ledger or financial reporting; a reviewer mindset is essential in finance.
• Spread the Word: Help the Claims and Underwriting teams adopt these tools.

The People Stuff

• Show Respect: Treat all team members with respect and courtesy.
• Stay Calm: Take steps to manage your own conflicts with others by remaining calm and purposeful, and elevate conflicts when assistance is needed for resolution.
• Keep People Posted: Communicate work updates to those affected in a timely manner.
• Speak Up: Share ideas or feedback in team meetings and cross-department efforts.
• Pay It Forward: Share advice, knowledge, and experience with less experienced staff.
• Lend a Hand: Assist other team members (e.g., with heavy workloads; provide guidance) to ensure work is completed in a timely and effective manner.
• Workplace Standards: Help ensure a working environment free from discrimination and harassment by promptly reporting any allegations of discrimination and/or harassment to management.

The Customer Stuff

• Be Professional: Demonstrate professionalism when interacting with customers (e.g., appropriate tone, language, and attire).
• Stay Composed: Maintain composure and focus on solutions when working with upset or frustrated customers.
• Ask the Right Questions: Ask the “right” questions to move issues (e.g., claims, problems) toward resolution.
• Communicate Clearly: Clearly communicate relevant and accurate information.
• Take the Direct Route: Solve issues using the most direct and expedient approach.
• Follow the Standards: Adhere to Responsive Auto’s customer service standards and guidelines.

The Getting-It-Done-on-Time Stuff

• Hit Deadlines: Produce work, products, or services within deadlines.
• Prioritize: Effectively prioritize work, manage multiple assignments, and ensure deadlines are met.
• Respond with Urgency: Respond with appropriate urgency to requests (calls, e-mails, etc.).
• Shift Gears: Capably shift work priorities when needed to meet demands or resource constraints.
• Flag It Early: Anticipate potential obstacles and bring issues to the attention of others (e.g., supervisor, team members).
• Stay Organized: Maintain an organized approach to work, including tracking assignments, deadlines, and follow-up items to ensure responsibilities are completed on time and accurately.
• Cover for Teammates: Be willing to cover for team members when required.

Requirements

What You Bring to the Table

• Education: Bachelor’s degree in accounting required.
• Industry Experience: Insurance industry experience a plus.
• Tools: Proficient in Excel and Word, with Tableau a plus.
• AI Tools: Experience with AI tools such as Claude a plus.

How We Roll

• Adapt: We embrace change and keep improving, instead of defending “how it’s always been done.”
• Collaborate: We work transparently and respectfully - collaboration isn’t just a value we hang on the wall, it’s how we actually get claims closed.
• Engage: We stay curious and committed to the people we serve - customers and teammates alike.
• Be Data-Driven: We use what the numbers tell us to make smart choices.

Equal Opportunity Responsive Auto provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.