Jobs in the United States

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Sales Manager
Ulta Beauty, Inc.
Lincoln, CA
- $28 to $35 USD / hour
…(NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for…
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Merchandise Manager
Ulta Beauty, Inc.
Lewiston, ID
…reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the…
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Experience Manager
Ulta Beauty, Inc.
Victor, NY
- $28.5 to $35 USD / hour
…boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for…
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Territory Coverage Associate
Mondelez International
Reading, PA · Quakertown, PA · Ephrata, PA · Collegeville, PA
As a Territory Coverage Associate, you convert staffing gaps into reliable, high-quality execution. You provide hands on support to Merchandisers and Order Writers, maintain operational…
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Relationship Banker - King of Prussia
Truist
King of Prussia, PA
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Automotive Technician
Bridgestone Americas
York, PA
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
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Merchandise Manager
Ulta Beauty, Inc.
Chillicothe, OH
- $16.25 to $23 USD / hour
…reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the…
Added just now
UB
Sales Manager
Ulta Beauty, Inc.
Upland, CA
- $28 to $35 USD / hour
…(NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for…
Added just now
Seasonal Task Associate
Ulta Beauty, Inc.
Plano, TX
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
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Experience Manager
Ulta Beauty, Inc.
Castle Rock, CO
- $33 to $40 USD / hour
…boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for…
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Experience Manager
Ulta Beauty, Inc.
Marquette, MI
…boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for…
Added just now
UB
Sales Manager
Ulta Beauty, Inc.
Staten Island, NY
- $28 to $35 USD / hour
…(NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for…
Added just now
Merchandise Manager
Ulta Beauty, Inc.
Asheville, NC
…reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the…
Added just now
Lead Cashier
Ulta Beauty, Inc.
Dubuque, IA
…guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering).…
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Task Associate
Ulta Beauty, Inc.
Superior, CO
- $17 to $25 USD / hour
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added 1 min ago
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Seasonal Task Associate
Ulta Beauty, Inc.
Middletown, RI
- $16 to $24 USD / hour
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added 1 min ago
Sales Manager
Ulta Beauty, Inc.
Georgetown, TX
…(NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for…
Added 1 min ago
Task Associate
Ulta Beauty, Inc.
Sioux City, IA
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added 1 min ago
UB
Task Associate
Ulta Beauty, Inc.
Middletown, RI
- $16 to $24 USD / hour
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added 1 min ago
Cook (FT Rotational) Saint Vincent Hospital
Highmark Health
Erie, PA
…departmental standards, regulatory standards and pre-established task assignments.…
Added 1 min ago
Seasonal Task Associate
Ulta Beauty, Inc.
Lebanon, PA
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added 1 min ago
UB
Experience Manager
Ulta Beauty, Inc.
Pickerington, OH
- $28.5 to $35 USD / hour
…boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for…
Added 1 min ago
UB
Sales Manager
Ulta Beauty, Inc.
Stoughton, MA
- $28 to $35 USD / hour
…(NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for…
Added 1 min ago
Sales Manager
Ulta Beauty, Inc.
Chandler, AZ
…(NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for…
Added 1 min ago
Task Associate
Ulta Beauty, Inc.
Yulee, FL
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays

ReSource Pro

Insurance Customer Experience Associate-Surplus Lines

Dallas, TX, United States

$11.25 to $23.94 USD / hour

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Job details

Pay: $11.25 to $23.94 USD / hour
Posting language: English
Posted: Oct 12, 2026

Original job description

Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone?

Come Join ReSource Pro!

ReSource Pro Compliance, is looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus lines).

Your role...

The Customer Experience Associate provides front-line customer service support to ReSource Pro Compliance customers by processing tasks related to insurance regulatory compliance, client intake and/or sales support, responding to customer requests over phone and email. Work completed directly impacts trust and partnership with the client.

We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

In This Role, You Will...

Receive and handle customer inquiries via inbound/outbound phone calls, email, and/or chat
Answer questions professionally and assists customers by completing a task or process for them
Provide exceptional customer service to customers
Deescalate frustrated customer situations
Find solutions to provide an exceptional customer experience

What You Need to Be Successful...

High School diploma or equivalent
MS Office - Word, Outlook, Access, and strong Excel skills
Located in the Central time zone to accommodate the needs of clients
Customer-centric mindset, enjoy providing a service and solving customer problems
Strong written and verbal communication skills, able to convey information to clients and effectively deescalate customer frustrations
Team player mentality and commitment to supporting other team members
Process-focused and detail oriented, committed to accurate documentation
Technological proficiency – able to learn, utilize, and navigate a variety of external and internal systems

Your Compensation...

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. The salary range for this role is $11.25 - $23.94 per hour. The salary range may vary based on the specific geographic location in which the candidate resides.

Your Interview Process…

To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.

The standard interview process includes:

Behavioral Interview with Talent Acquisition
Online talent assessment
Hiring Manager Interview

Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.

Your Benefits & Perks...

Generous PTO plan with paid holidays + floating holidays
100% paid Employee Healthcare on Day 1
Eligible for all medical, dental, and vision benefits on Day 1
401k with employer match, vested on Day 1
Opportunity to work for a growing, global organization.
Ability to engage with clients and internal partners to make an impact.
Organization-wide focus on growth and development

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times - placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Jobs in the United States