Jobs in the United States

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Added 7 mins ago
Market Information Technology Manager
Marriott
Pompano Beach, FL
…technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, maintenance of systems for designated…
Added 7 mins ago
Supervisor, Solutions Center - Financial Services
Nationwide Life and Annuity Insurance Co
OH · AZ
It is our intention to fill this role in Columbus, Ohio or Scottsdale, AZ on a hybrid basis requiring in-office presence at least two days per week
Added 7 mins ago
Sr Territory Manager, Inland Marine Business Development (P&C Insurance)
Nationwide Mutual Insurance Co.
GA · FL · AL · MS · SC
Qualified candidates must possess:
Added 8 mins ago
C
Senior Azure Virtual Desktop Engineer
Cognizant
Bismarck, ND
- $79,000 to $90,000 USD / year
…automating, and optimizing Azure Virtual Desktop environments that support both pooled multi-user and personal dedicated desktop experiences. You will lead the end-to-end lifecycle of the…
Added 8 mins ago
Summer Intern - Sanford Sports Performance
Sanford Health
Fargo, ND
…small group, and/or individual training sessions, designing client-specific programs (athletic and/or fitness), equipment maintenance and cleaning, reviewing literature, and any other…
Added 8 mins ago
CG
GENERAL MANAGER
Compass Group, North America
Bismarck, ND
- $85,000 to $95,000 USD / year
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home,…
Added 8 mins ago
Senior Network Engineer
Cognizant
Bismarck, ND
· Participate in on-call support, vulnerability remediation, compliance reviews, and vendor escalation activities.
Added 8 mins ago
Cognizant Workday - Human Capital Management Associate Consultant
Cognizant
Bismarck, ND
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's…
Added 9 mins ago
Associate, Product Support - SBO - Remote
SitusAMC
Bismarck, ND
…responsibilities may include testing of new system features, supporting client implementation efforts, and coordination with SitusAMC implementation and support teams to respond to client…
Added 13 mins ago
AC
Human Resources Administrative Assistant
Aston Carter
Papillion, NE
- $22 to $26 USD / hour
The Administrative Assistant provides comprehensive administrative and operational support to a busy facility, ensuring smooth day-to-day operations. This role serves as a central point of…
Added 13 mins ago
C
Senior Azure Virtual Desktop Engineer
Cognizant
Lincoln, NE
- $79,000 to $90,000 USD / year
…automating, and optimizing Azure Virtual Desktop environments that support both pooled multi-user and personal dedicated desktop experiences. You will lead the end-to-end lifecycle of the…
Added 13 mins ago
Cognizant Workday - Human Capital Management Associate Consultant
Cognizant
Lincoln, NE
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's…
Added 13 mins ago
CG
GENERAL MANAGER
Compass Group, North America
Lincoln, NE
- $85,000 to $95,000 USD / year
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home,…
Added 13 mins ago
Senior Network Engineer
Cognizant
Lincoln, NE
· Participate in on-call support, vulnerability remediation, compliance reviews, and vendor escalation activities.
Added 13 mins ago
Associate, Product Support - SBO - Remote
SitusAMC
Lincoln, NE
…responsibilities may include testing of new system features, supporting client implementation efforts, and coordination with SitusAMC implementation and support teams to respond to client…
Added 13 mins ago
GD
SCITLS Client Services Support Specialist
General Dynamics Information Technology
Offutt AFB, NE
- $28.05 to $37.95 USD / hour
The Client Services Support Specialist must have: · Must possess and maintain an active Top Secret clearance with SCI eligibility (TS/SCI)
Added 15 mins ago
Associate Director of Development, UConn Health
The University of Connecticut Foundation, Inc.
Farmington, CT
The Associate Director of Development is a front-line fundraiser position responsible for managing a comprehensive major gift portfolio for UConn Health, focusing on securing major gift…
Added 23 mins ago
Key Accounts Executive
MSC Industrial Supply Co.
Winnemucca, NV
Valid driver's license required company car will be provided
Added 23 mins ago
BP
Area Chief of Staff Veterinarian
Banfield Pet Hospital
Henderson, NV
- $142,175 to $205,364 USD / year
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and…
Added 23 mins ago
Branch Manager - Adecco - Reno, NV
The Adecco Group
Reno, NV
Ensures all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets.
Added 23 mins ago
Data Strategy & Governance -Director
PwC
Las Vegas, NV
What You Must Have
Added 23 mins ago
BP
Area Chief of Staff Veterinarian
Banfield Pet Hospital
Las Vegas, NV
- $142,175 to $205,364 USD / year
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and…
Added 23 mins ago
BP
Area Chief of Staff Veterinarian
Banfield Pet Hospital
Las Vegas, NV
- $142,175 to $205,364 USD / year
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and…
Added 23 mins ago
BP
Veterinarian
Banfield Pet Hospital
Las Vegas, NV
- $130 to $150 USD / hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 23 mins ago
Google Cloud Engineer, Experienced Associate
PwC
Las Vegas, NV
What You Must Have

ReSource Pro

Insurance Customer Experience Associate-Surplus Lines

Dallas, TX, United States

$11.25 to $23.94 USD / hour

Apply on usnlx.com About employer

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Job details

Pay: $11.25 to $23.94 USD / hour
Posting language: English
Posted: Oct 12, 2026

Original job description

Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone?

Come Join ReSource Pro!

ReSource Pro Compliance, is looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus lines).

Your role...

The Customer Experience Associate provides front-line customer service support to ReSource Pro Compliance customers by processing tasks related to insurance regulatory compliance, client intake and/or sales support, responding to customer requests over phone and email. Work completed directly impacts trust and partnership with the client.

We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

In This Role, You Will...

Receive and handle customer inquiries via inbound/outbound phone calls, email, and/or chat
Answer questions professionally and assists customers by completing a task or process for them
Provide exceptional customer service to customers
Deescalate frustrated customer situations
Find solutions to provide an exceptional customer experience

What You Need to Be Successful...

High School diploma or equivalent
MS Office - Word, Outlook, Access, and strong Excel skills
Located in the Central time zone to accommodate the needs of clients
Customer-centric mindset, enjoy providing a service and solving customer problems
Strong written and verbal communication skills, able to convey information to clients and effectively deescalate customer frustrations
Team player mentality and commitment to supporting other team members
Process-focused and detail oriented, committed to accurate documentation
Technological proficiency – able to learn, utilize, and navigate a variety of external and internal systems

Your Compensation...

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. The salary range for this role is $11.25 - $23.94 per hour. The salary range may vary based on the specific geographic location in which the candidate resides.

Your Interview Process…

To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.

The standard interview process includes:

Behavioral Interview with Talent Acquisition
Online talent assessment
Hiring Manager Interview

Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.

Your Benefits & Perks...

Generous PTO plan with paid holidays + floating holidays
100% paid Employee Healthcare on Day 1
Eligible for all medical, dental, and vision benefits on Day 1
401k with employer match, vested on Day 1
Opportunity to work for a growing, global organization.
Ability to engage with clients and internal partners to make an impact.
Organization-wide focus on growth and development

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times - placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Jobs in the United States