Jobs in the United States

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Added just now
AI Productivity & Adoption Lead
PwC
St. Louis, MO · Kansas City, MO
What You Must Have
Added just now
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Jefferson City, MO
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added just now
Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Jefferson City, MO
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 23 mins ago
Senior Manager Production
Griffin, GA
Caterpillar is seeking a Senior Manager Production to provide senior leadership for production operations at our Griffin Engine Packaging Plant. This role serves as a key production leader…
Added 27 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Bismarck, ND
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 27 mins ago
Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Bismarck, ND
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 32 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Lincoln, NE
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 32 mins ago
Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Lincoln, NE
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 42 mins ago
AI Productivity & Adoption Lead
PwC
Las Vegas, NV
What You Must Have
Added 42 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Carson City, NV
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 42 mins ago
Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Carson City, NV
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 1 hour ago
Senior Security Engineer – ServiceNow and DLP
Bank of America
Addison, TX
To proceed with your application, you must be at least 18 years of age.
Added 1 hour ago
Senior Manager Product Strategy and Business Operations
Charles Schwab
Westlake, TX
Exposure to product strategy, pricing, platform strategy, or enterprise transformation initiatives.
Added 1 hour ago
Sr Manager of Retail Loan & Lease Accounting Projects
Toyota
Plano, TX
Toyota’s Retail Loan and Lease Accounting team is looking for a passionate and highly motivated Senior Manager of Retail Loan & Lease Accounting Projects.
Added 1 hour ago
RP
Surplus Lines Tax & Compliance Specialist
ReSource Pro
Dallas, TX
- $19.63 to $33.13 USD / hour
All remote positions are based in the United States, and candidates must reside within the U.S · Minimum of 2 years of surplus lines tax filing experience required
Added 1 hour ago
RP
Insurance Customer Experience Associate-Surplus Lines
ReSource Pro
Dallas, TX
- $11.25 to $23.94 USD / hour
All remote positions are based in the United States, and candidates must reside within the U.S
Added 1 hour ago
C
Business Process Transformation Senior Manager
CBRE
Dallas, TX
- $110,000 to $120,000 USD / year
As a CBRE BSO Sr Manager Business Process Transformation you will act as a strategic partner, supporting with high-impact AI transformation initiatives across accounting and finance. Drive…
Added 1 hour ago
Sr. Technical Program Manager, Quality Technology Services
Amazon
Austin, TX
Amazon Robotics (AR) seeks a talented and motivated Sr. Technical Program Manager (TPM) to join the Quality Technology Services (QTS) organization. This role owns ERP program delivery by…
Added 1 hour ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Austin, TX
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 1 hour ago
Project Manager/Business Analyst – Digital Health Transformation
Eliassen Group
Austin, TX
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 2 hours ago
SO
Reentry Eligibility Program Manager (HCPM/AHEA) - Project
State of Washington
Remote, United States
- $6,708 to $9,019 USD / month
…rebuild their lives. As the MTP Reentry Eligibility Program Manager (Health Care Program Manager) in the Eligibility Policy Innovation and Community Support (EPICS) section, you will serve…
Added 3 hours ago
Transformation Program Lead
Hewlett Packard Enterprise
All, VA · Reston, VA
…including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the…
Added 3 hours ago
VP Pharmacy Services
GuideWell
Jacksonville, FL
…multi-year trend, benefit and formulary strategy, Pharmacy Benefit Manager (PBM) performance, Medicare Part D and Commercial regulatory compliance, and clinical quality outcomes. The role…
Added 3 hours ago
Oliver Wyman Partner & Supervisory Principal
Oliver Wyman Actuarial Consulting, Inc.
NY
…sidecars and reinsurance vehicles, and continued insurer / asset-manager…
Added 4 hours ago
MT
Expansion EHS Program Coordinator – Training and Documentation
Micron Technology
Boise · Syracuse
- $68,000 to $203,000 USD / year
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate…

ReSource Pro

Insurance Customer Experience Associate-Surplus Lines

Dallas, TX, United States

$11.25 to $23.94 USD / hour

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Job details

Pay: $11.25 to $23.94 USD / hour
Posting language: English
Posted: Oct 12, 2026

Original job description

Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone?

Come Join ReSource Pro!

ReSource Pro Compliance, is looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus lines).

Your role...

The Customer Experience Associate provides front-line customer service support to ReSource Pro Compliance customers by processing tasks related to insurance regulatory compliance, client intake and/or sales support, responding to customer requests over phone and email. Work completed directly impacts trust and partnership with the client.

We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

In This Role, You Will...

Receive and handle customer inquiries via inbound/outbound phone calls, email, and/or chat
Answer questions professionally and assists customers by completing a task or process for them
Provide exceptional customer service to customers
Deescalate frustrated customer situations
Find solutions to provide an exceptional customer experience

What You Need to Be Successful...

High School diploma or equivalent
MS Office - Word, Outlook, Access, and strong Excel skills
Located in the Central time zone to accommodate the needs of clients
Customer-centric mindset, enjoy providing a service and solving customer problems
Strong written and verbal communication skills, able to convey information to clients and effectively deescalate customer frustrations
Team player mentality and commitment to supporting other team members
Process-focused and detail oriented, committed to accurate documentation
Technological proficiency – able to learn, utilize, and navigate a variety of external and internal systems

Your Compensation...

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. The salary range for this role is $11.25 - $23.94 per hour. The salary range may vary based on the specific geographic location in which the candidate resides.

Your Interview Process…

To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.

The standard interview process includes:

Behavioral Interview with Talent Acquisition
Online talent assessment
Hiring Manager Interview

Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.

Your Benefits & Perks...

Generous PTO plan with paid holidays + floating holidays
100% paid Employee Healthcare on Day 1
Eligible for all medical, dental, and vision benefits on Day 1
401k with employer match, vested on Day 1
Opportunity to work for a growing, global organization.
Ability to engage with clients and internal partners to make an impact.
Organization-wide focus on growth and development

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times - placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Jobs in the United States