Manufacturing Supervisor, Night Shift
D Crew, 5:00 PM to 5:30 AM
Every Sticker Has a Story. StickerGiant is an eCommerce business that provides custom stickers and labels to enable our customers to tell their story. Our mission is to offer the fastest delivery, excellent customer service, and the highest quality product within the industry. We are guided by our values: Customer Focus, Growth Mindset, Trust, and Accountability. We value and embrace the diversity of identities, experiences, thoughts, needs, and approaches. We communicate frequently and transparently, which allows our employees to see, experience, and take ownership of our shared success together.
The Manufacturing Supervisor, Night Shift, coordinates all manufacturing floor activities for the D crew, ensuring operations run safely, smoothly and efficiently throughout your assigned overnight shift. As the senior leader on site during night hours, you hold the authority and judgment to make real-time decisions on staffing, safety, quality and equipment issues. You will organize and oversee the talented team of leads, operators and floor associates to achieve optimal workflow, and advise floor leads on best practices and daily output. You are committed to upholding all StickerGiant values, policies and procedures, and you are quick to respond when your direct reports are misaligned with company goals, policies and values. You are passionate about process improvement, increasing efficiency, and growing and recognizing individual team members. You are the eyes and ears of the team overnight and remain committed to removing obstacles to drive great team performance.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Lead and oversee all manufacturing floor leads, operators and associates assigned to your crew
- Coordinate crew assignments and daily workflow; assign responsibilities and adjust staffing to meet production priorities
- Lead area specific stand-ups (Tool Box Meetings) at the start of each shift
- Participate in Safety Team meetings
- Oversee quality standards and the overall quality process for products and people processes; verify crew output meets QA/QC specifications and process documents
- Maintain a high degree of visibility, access and open communication with all team members
- Prioritize important issues and collaborate with department leadership on solutions related to workflows, processes, product quality and personnel
- Support the development of each team member through training, coaching and mentoring
- Listen, reflect, and respond to team member issues in a timely, forthright and thoughtful manner
- Keep timely and detailed documentation for all Giants, including attendance, performance management, career planning and corrective action
- Make or recommend decisions on hiring, discipline, promotion and performance ratings for crew members
- Ensure compliance with safety and professional standards throughout the SG campus; enforce safety guidelines and company standards
- Consistently evaluate operation stations and identify efficiency improvements, monitoring progress closely
- Set daily, weekly and monthly goals and communicate them to the crew
- Ensure scheduled and preventive maintenance is completed or properly handed off
- Oversee training of new employees on safe machine operation and procedures
- Ensure procedures and policies are understood and followed across the crew
NIGHT SHIFT RESPONSIBILITIES
- Serve as the senior on-site leader during night hours, with authority to make operational decisions without real-time management input
- Respond to and manage emergencies, safety incidents and injuries, including initiating first response, documentation and required notifications per company escalation procedures
- Manage call-outs, absences and coverage gaps; reassign crew and make staffing decisions to maintain production
- Escalate equipment failures to on-call maintenance and make decisions on running, adjusting or stopping lines
- Make quality hold and release decisions within established authority and document them for day leadership
- Secure the facility and follow site security protocols during overnight operations
SHIFT HANDOFF & CONTINUITY
- Use the 30-minute shift overlap to conduct a structured handoff with the incoming supervisor, covering open orders, quality holds, equipment status, safety incidents and staffing
- Complete an end-of-shift report documenting production results, downtime, issues and actions taken
- Coordinate with the supervisor of the opposite crew on the same shift to maintain consistent standards, practices and expectations across the rotation
- Other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITY
- Innate ability to build great relationships and embrace people leadership
- Dynamic communication skills, written and verbal
- Critical thinking: ability to problem-solve using empirical, data-driven approaches
- Proficient with mechanical operation, manufacturing processes and procedures
- Superb attention to detail, product quality and safety procedures
- Ability to multi-task in a fast paced, 24/7 environment (24 hour turnaround on product)
- Computer knowledge and skills (Microsoft Teams, Word, Excel)
- Experience with Lean manufacturing tools and principles
- Six Sigma Certification preferred
EDUCATION AND FORMAL TRAINING
- Completion of High School education or equivalent
- 3+ years of experience in a manufacturing environment
- 2+ years of direct team/people leadership experience
- OSHA 10 certified (required), OSHA 30 (preferred)
PHYSICAL REQUIREMENTS
- Duties require standing and walking for most of a 12-hour shift, excluding breaks and meal period
- Able to use a computer, keyboard, phone
- Able to lift 10 lbs. continuously and occasionally lift and/or move up to 45 lbs
- Able to lift up to and above 50 lbs with machine assistance
- Frequent walking, grasping, gripping, and fine hand manipulation
- Visual acuity at short distances: able to detect variances in orders and cut marks
- Occasional climbing, stooping, bending and overhead reaching
- Ability to work overnight hours on a rotating schedule, including weekends and holidays per the shift calendar
POSITION SCHEDULE DETAILS
- Pay Range: $80K - $09K
- Full-time, exempt position
- 2-2-3 rotating schedule (D crew), 12-hour shifts
- 5:00 PM to 5:30 AM
- Rotation averages 42 hours per week, alternating 36- and 48-hour weeks
- 100% on-site position (no hybrid work available)
Why StickerGiant?
- Core Benefits:
- Health, dental, and vision offered at reduced rates.
- High-deductible health plan enrollees will receive an annual company contribution towards your HAS
- Life insurance and short-term disability insurance covered 100%
- Voluntary benefits include accident & critical illness, long-term disability, identity theft insurance
- Flexible PTO
- Employee Assistance Program
- Paid Leave: Paid parental leave for employees who qualify for FMLA
- 401(k): Company match up to 3.5% with full match eligibility at 6% employee contribution, and accelerated 2-year cliff vesting schedule.
- Professional Growth: Opportunities for certifications, conferences, and tailored career development plans.
- Compensation Range: $80,000 - $90,000 annually
- This range reflects the base pay we reasonably expect to offer for this role. Final compensation will be determined based on experience, skills, and internal equity.
- Annual Bonus: Eligible for an annual bonus, which is discretionary and based on company performance.
Ready to make an impact?
Join our team and be part of a company that’s redefining the eCommerce industry - one sticker at a time.
We care a great deal about creating an environment where all Giants can bring their whole selves to work and to provide all candidates with an equitable, inclusive and accessible recruitment process in alignment with our values. At StickerGiant, we provide Equal Employment Opportunity (EEO) to all persons regardless of age, race, national origin, citizenship status, political opinion, social group, ethnic origin, marital status, union affiliation, union sympathy, physical or mental disability, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all conditions of employment including recruitment, hiring, promotion, termination, leaves of absence, compensation, and training. If you prefer accommodation during the recruiting process, or you have feedback about your candidate experience at StickerGiant, please contact the People+Culture team.
This position will be posted for a minimum of 5 days and will remain open until filled or adjusted based on the volume of applicants.
