Jobs in the United States

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Added 1 day ago
Accounts Payable and Receivable Manager
Shape Corporation
Grand Haven, MI
Accounts Receivable partnerships and reporting: Research unidentified deposits and unapplied cash and oversee intercompany receivables, clearing transactions, and timely account resolution.…
Added 1 day ago
BH
Collections Analyst
BrightSpring Health Services
Louisville, KY
- $18 to $24 USD / hour
Responsible for the research, collection and/or resolution of an assigned account portfolio in accordance with PharMerica's Collections Policy and Procedures and the Consumer Credit…
Added 2 days ago
RH
Territory Sales Representative
Rhythm Healthcare LLC
Remote, United States
- $100,000 to $125,000 USD / year
Research prospective customers, identify key players, and generate new business opportunities
Added 2 days ago
H
Collections Manager
Harness
Remote, United States
- $121,000 to $148,000 USD / year
…lifecycle: from credit review through cash application, dispute resolution, and…
Added 3 days ago
AR Research Specialist
Globus Medical, Inc.
Collegeville, PA
The AR Research Specialist will work to identify and contact our customers (hospitals) to identify and resolve discrepant orders. This position will develop a positive relationship with our…
Added 3 days ago
Program Manager
Resolution Think
Fort Knox, KY
Resolution Think, LLC is currently recruiting a skilled and proactive Program Manager (PM) to be responsible for contract performance, task order compliance, and quality control. The PM…
Added 3 days ago
ER
Senior Self Pay Operations Specialist
Ensemble RCM LLC
Work at Home, IL
- $20.45 to $21.85 USD / hour
Deceased Account Review: Conduct reviews of deceased accounts to ensure proper handling and resolution.
Added 4 days ago
Dental Biller- Patient Accounts Receivable
MYRIAD SYSTEMS INC
White Plains, NY
Research and resolve outstanding patient balances.
Added 4 days ago
SOCIAL WORKER
Air National Guard Units
Little Rock AFB, AR
Added 5 days ago
Medical Billing Account Representative
99 Healthcare Management
Dallas, TX
We are seeking a detail-oriented, results-driven Medical Billing Account Representative to join our corporate office in Dallas, TX. In this role, you’ll help our healthcare partners get…
Added 5 days ago
Manager, Revenue and Reimbursement Accounting
Advocate Health, Inc.
United States
Act as market level Advocate Health finance representative for Epic and Net Revenue Projects. Manages and maintains relationship with Revenue Cycle leadership team in order to understand…
Added 5 days ago
Process Assistant, RIC6
Amazon
Rockville, VA
…and Catalog. Plays an integral role in the RC by facilitating resolution or directly resolving problem items that cannot be received in the RC under the normal conditions of receiving.…
Added 6 days ago
F135 FSE Ebbing Field, AR (Onsite)
RTX
United States
…leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known…
Added 6 days ago
AN
SUPERVISORY ITSPEC (CUSTOMER SUPPORT) (Title 5)
Army National Guard Units
Camp J T Robinson, AR
- $89,508 to $116,362 USD / year
…process-related concerns. Develops and maintains problem tracking and resolution databases. The incumbent runs and/or reviews and shares information regarding metrics reports of daily,…
Added 6 days ago
TU
AR Medical Insurance Specialist Lead - Remote
The US Oncology Network
Norfolk, VA
- $25 to $30 USD / hour
May research, resolve, or provide direction on co-workers’ escalated issues
Added 6 days ago
EH
Lead Billing Specialist
ECU Health Medical Center
Greenville, NC
- $18.74 to $27.32 USD / hour
Oversees daily pre-bill and post-bill edit resolution to ensure timely claim release.
Added 6 days ago
Patient Account Representative II / Biller
HHC
Indianapolis, IN
The Patient Account Representative II/Biller provides timely and accurate billing to facilitate optimized reimbursement, research, and performance improvement initiatives. This includes the…
Added 8 days ago
Senior Product Owner
Marathon Petroleum Corporation
San Antonio, TX
…that enable accurate billing, timely cash application, dispute resolution, and collections execution to accelerate cash realization. Within Contract & Order Management, the role supports…
Added 8 days ago
Bill Collect Denials Account Representative II
AdventHealth
Tampa, FL
Collaborate with insurance payers to ensure accurate billing, collections, and denial resolution. Participate in calls, review AR reports, and escalate issues as needed.
Added 9 days ago
Marketing Service Representative Senior
USAble Mutual Insurance Company
United States
The Group Account Services Representative - Large Group assists and supports the renewal and retention of health, dental, vision, and ancillary products and services. This includes…
Added 10 days ago
J
Patient Account Representative Full Time
Columbus, GA
- Full-time
The Patient Account Representative is responsible for processing electronic and paper claims to all payers for the facility on a timely basis. Also responsible for reviewing the claims…
Added 10 days ago
BH
Collections Specialist
BrightSpring Health Services
Louisville, KY
- $7.25 USD / hour
Responsible for the research, collection and/or resolution of an assigned account portfolio in accordance with PharMerica's Collections Policy and Procedures and the Consumer Credit…
Added 10 days ago
Accounting/Finance Systems Analyst
Adams State Universi
Alamosa, CO
…impacted by new updates. ## Functional Support & Configuration - Research tenant enhancements and unused features to optimize processes. - Requirements Gathering: Collaborate with the…
Added 10 days ago
Cash Applications Representative - Hybrid - Museum District
Houston Methodist
Houston, TX
At Houston Methodist, the Cash Applications Representative position is responsible for the daily entry, reconciliation, electronic data interchange and analysis of all activity between the…
Added 11 days ago
A
Medical Billing & Insurance Accounts Receivable Specialist
adecco
San Antonio, TX
- $21 USD / hour
Conducts thorough research on billing issues and follows up with all relevant parties to achieve resolution

Resolution Think

Program Manager

Fort Knox, KY, United States

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Job details

Apply by: Feb 3, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Resolution Think, LLC is currently recruiting a skilled and proactive Program Manager (PM) to be responsible for contract performance, task order compliance, and quality control. The PM will plan and execute all contract activities, lead a multi-functional team, review all deliverables before submission to the government, and serve as the primary point of contact with the Contracting Officer (KO) and Contracting Officer's Representative (COR).

The position supports the Education Support Services Contract (ESSC) for the U.S. Army Human Resources Command (HRC), The Adjutant General Directorate (TAGD), Army Continuing Education Division (ACED) at Fort Knox, Kentucky. ACED promotes lifelong learning and mission readiness through the Army's adult education programs and services. The contract team provides administrative and analytical support across ACED office operations, ArmyIgnitED (the Army's education-benefits portal), Army Personnel Testing (APT), the Joint Services Transcript (JST), and Tuition Assistance / Credentialing Assistance refund processing. The team manages more than 200,000 actions per year.

This position is contingent up contract award.

Location: Fort Knox, KY (on-site)

Job Details Job Title: Program Manager Position Type: Full-Time/ M-F 7:30 AM to 4:00 PM Education Level: Bachelor's degree Job Shift: Day Travel: Minimal Job Category: Program Management/Education Services

PREFERRED EXPERIENCE: Program Management, Education and Training Administration, Army Continuing Education, ArmyIgnitED, Credentialing, Joint Services Transcript, Army Personnel Testing, Military base experience; Government Contract Management.

Essential Functions and Job Responsibilities:

Be available between the hours of 7:30 AM and 4:00 PM, Eastern Time, Monday through Friday, except federal holidays or when the government facility is closed.
Plan and execute all contract activities across program management, ACED Office Operations, ArmyIgnitED Program Support, Army Personnel Testing, Joint Services Transcript, and Tuition Assistance refund processing.
Ensure all personnel assigned to a task meet government qualification standards and receive necessary training.
Lead the approximately 30-day phase-in, including hiring and onboarding staff, starting CAC registration within five business days of award, and managing NACI background investigations.
Develop, implement, and maintain the Quality Control Plan and the Contractor Consolidated Plan.
Review all deliverables prior to submission, including the Monthly Status Report, Monthly In-Process Review materials, and phase-out plans.
Hold the team to Performance Requirements Summary standards, including no more than one late or rejected deliverable per month in each functional area.
Respond in writing to Contract Discrepancy Reports within ten business days with corrective actions.
Notify the KO and COR of unresolved disputes within two hours, with written resolution within two business days.
Identify and report process improvements, and maintain a stable workforce with continuous coverage.

Minimum Qualifications:

Education and Experience (Option A): Bachelor's degree in education services, business administration/management, workforce development, or a related field from an accredited college AND six to eight years of experience in education and training; OR
Education and Experience (Option B): Master's degree from an accredited college AND a minimum of six years of experience in training and administration and project management in the customer-related service field.
Experience managing large-scale government projects and familiarity with government policies and procedures.
Knowledge of military personnel automation systems and the ability to work in a digital environment.
Proficiency in Microsoft Office and Adobe Acrobat Pro.
Good analytical and time-management skills; a self-starter and independent, analytical thinker.
Ability to understand military rank structure, personnel classification testing, and military acronyms, and to research and interpret Army regulations and policies.
Background Investigation: Be willing to submit to FBI fingerprint check and National Agency Check with Inquiries (NACI) to receive a DoD Common Access Card (CAC).
Training: Complete Antiterrorism Level I and OPSEC Level I training within 30 days of starting work, plus recurring government-mandated training

Preferred Qualifications:

Prior military experience or experience with Army military education programs (e.g., ArmyIgnitED, credentialing, Joint Services Transcript, Army Personnel Testing).
Familiarity with government logistics procedures.
Familiarity with AR 621-5, Army Continuing Education System.

Key Personnel Requirement:

This is a Key Personnel position. Candidates selected for the proposal will be asked to sign a Letter of Intent and provide a resume clearly showing degree(s), institution(s), and month/year dates for each position held. Contract award is anticipated in March 2027.

Company:

We are an Equal Opportunity/Affirmative Action/Disability/Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status. As an Equal Employment Opportunity/Affirmative Action employer, Resolution Think is committed to providing equal employment opportunity to all job seekers.

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