General Manager and Vice President, Workforce Management

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Description

• P&L and Business Ownership: Own the full P&L for Thea Workforce Management, Residex's staffing and scheduling line of business, driving revenue growth, margin, and overall business performance.
• Go to Market Strategy: Set and execute go to market strategy, including pricing and packaging, customer acquisition, and expansion motions, in partnership with Sales and Marketing leadership.
• Sales Execution: Drive through the Sales Team and GTM Teams lead sourcing, brand recognition through to and including sales delivery against your line of business bookings, ARR and EBITDA targets.
• Product Strategy and Roadmap: Own the product vision and roadmap for Workforce Management (staffing and scheduling, acuity-based staffing, HPPD, PBJ, and continuous coverage compliance capabilities), in partnership with Product and Engineering.
• Cross Functional Leadership: Lead a cross functional team spanning product, engineering, clinical and compliance, sales enablement, and customer success dedicated to the Workforce Management line of business.
• Market and Competitive Intelligence: Maintain a clear view of the competitive landscape and market trends in staffing and workforce management for senior living, translating insight into strategy.
• Customer and Field Engagement: Engage directly with customers, operators, and prospects to validate product direction, support strategic sales pursuits, and represent Workforce Management at industry events.
• Team Leadership: Build, mentor, and manage the team(s) supporting the Workforce Management line of business, including clinical, product, and go to market roles aligned to it.
• Executive Reporting: Report on business performance, including revenue, adoption, and retention metrics, to company leadership on a regular cadence.

Requirements

• 10+ years of experience in SaaS leadership, including P&L ownership or general management of a product line or business unit.
• Experience in healthcare, senior living, or workforce and staffing technology strongly preferred.
• Proven track record of driving revenue growth and go to market strategy for a SaaS product or business line.
• Strong product sense, with experience partnering with engineering and product teams to set and execute roadmap.
• Knowledge of staffing and scheduling concepts (acuity based staffing, HPPD, PBJ, continuous coverage requirements) strongly preferred.
• Experience building and leading cross functional teams.
• Excellent executive communication and presence, with the ability to represent the business internally and externally.
• Analytical mindset, with experience using data to drive business decisions.
• Bachelor's degree required; MBA preferred.
• Preferred: experience in a private equity backed or multi business unit SaaS company.