SUMMARY:
This position will work closely with the Compliance and Logistics Department to manage day-to-day import operations, regulatory compliance audits, and logistics workflows. In this role, you will handle weekly receiving data processing, monthly US CBP self-audits, trade agreement verifications, and cross-border documentation. This position serves as a critical link across order management, planning, and external brokerage partners, with a clear path toward professional growth, team leadership, and advanced US customs knowledge..
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Execute in-depth annual audits for KRFTA (Korea-U.S. Free Trade Agreement) and CAFTA.
- Enter freight billing into Dynamics, and review/approve UPS weekly billing and freight bills as needed.
- Classify and send Canada Customs documentation to brokers.
- Oversee ShipStation and Endicia parcel shipment systems.
- Understand the entire process flow end-to-end and serve as an active backup for team roles.
- Process weekly receiving data into Dynamics and maintain accurate logs within shared Excel files.
- Conduct monthly detailed audits to comply with self-audit requirements for US CBP.
- Copy, scan, and file shipment documentation; manage the record retention room.
- Serve as back-up for UPS import and sample shipments.
- Create and send Manufactured Brands certificates of origin for FP exports.
- Create and send weekly reports to order management and planning.
- Operate the US customs entry filing system (NetCHB) and serve as a backup.
- Classify US Customs HTS for new product evaluation and assignment.
- Assist in negotiating ocean and courier contracts.
- Transition into a leadership capacity with direct report employees.
Qualifications
PROFESSIONAL QUALIFICATIONS
- Excellent attention to detail, time management skills and meeting deadlines
- Positive attitude and ability to handle highly confidential information
- Ability to reflect positive attitude and disciplined work ethic
- Ability to work in a team
- Ability to work independently
- Strong interpersonal skills
- Demonstrated experience in being a self-starter
- Ability to deal with internal/external partners with enthusiasm and professionalism
- Strong verbal, written and interpersonal communication skills are essential
- Must possess confidence, good judgment, energy and the right personality to work in a challenging environment.
EDUCATION/EXPERIENCE
- Bachelor’s degree in a relevant field, such as Logistics, Finance, Legal/Paralegal, or Office Management preferred.
- Prefer professional experience in import compliance, international trade, customs brokerage, or office management/logistics operations.
- US Customs Broker license - or a strong willingness to obtain the necessary education and certification (future goal: fully obtain US Broker's license).
- Proven understanding of US laws, regulations, freight/logistics flow, and shipping costs.
KNOWLEDGE, SKILL AND ABILITY
- Advanced in Microsoft Excel required (i.e. pivot tables, formula creation, etc);
- Experience with ERP systems (such as Microsoft Dynamics).
- Willingness and ability to learn quickly, correctly interpret and apply U.S. Customs regulations is necessary;
- Willingness to pursue specialized education related to Customs & Logistics;
- Confidently and enthusiastically approach any task or challenge presented;
- Detail oriented, organized and analytical skills are ideal;
- Time Management awareness and execution abilities are a must;
- Must have ability to work in fast paced environment and is Imperative to have a strong sense of urgency;
- Independent thinking is a must;
- Accurate data entry is vital;
- Excellent communication, inventive problem-solving and conflict resolution skills are essential;
- Adaptability to process changes as needed;
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
*The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer at any time with or without notice.
AA/EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without race, color, gender (including pregnancy), gender identity, sexual orientation, national origin, religion, age, disability, veteran status, genetic information or other protected characteristics. *
