Discover Better Health Careers with Rendr! Who We Are Rendr is the leading primary care–focused, multi-specialty medical group dedicated to serving Asian communities in New York. With 20+ clinical specialties across 100+ clinics, Rendr delivers comprehensive, culturally responsive care to approximately 200,000 patients across New York City and Nassau County. Our mission is to provide world-class, value-based healthcare with kindness to Asian communities. By combining high-quality, coordinated clinical services, advanced technology, and a deep understanding of the communities we serve, Rendr is working to improve access, patient experience, and health outcomes. Joining Rendr means becoming part of a growing, mission-driven healthcare organization with the scale and ambition to transform community-based care for Asian communities. Why Join Rendr?
- Opportunities for professional growth and development.
- Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
- Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.
Benefits We Offer:
- Medical, Dental, and Vision Insurance
- 401k with Company Match
- Paid Time Off
- Paid Holidays/ Floating Holiday(s)
- Commuter Benefits
- Health Savings Account/ Flexible Spending Account/ Dependent Care Account
- Annual Performance Bonus
Job Overview:
The Senior Transformation Analyst plays a critical role in designing and enabling the organization's future-state operating model. This position supports enterprise-wide transformation initiatives focused on scalability, organizational effectiveness, operational excellence, and sustainable growth. Working across operations, clinical, technology, finance, and corporate functions, the Senior Transformation Analyst evaluates current-state operations, identifies opportunities for improvement,designs future-state workflows and operating models, and supports implementation of strategic initiatives. The role balances analytical rigor with practical execution and serves as a key contributor to organizational change. Unlike traditional operational roles focused on day-to-day performance management, this position focuses on shaping how the organization operates in the future by driving large-scale change, process redesign, operating model development, and implementation planning.
Primary Responsibilities:
Future-State Operating Model Design
- Assess current-state workflows, operating models, organizational structures, and business processes.
- Design future-state operating models that improve efficiency, scalability, accountability, and customer experience.
- Develop recommendations for organizational design, governance structures, and decision-making frameworks.
- Evaluate opportunities to standardize and simplify operations across functions and markets.
- Create business requirements and operational design documentation. Enterprise Transformation Initiatives
- Support strategic initiatives from concept through implementation.
- Lead portions of large transformation programs and manage assigned workstreams.
- Facilitate discovery sessions, stakeholder interviews, workshops, and design sessions.
- Develop implementation roadmaps and deployment plans.
- Partner with leaders to translate strategic objectives into operational solutions. Process and Systems Transformation
- Map and redesign cross-functional workflows.
- Assess technology-enabled process improvement opportunities.
- Support automation and digital transformation initiatives.
- Evaluate operational impacts of new technologies, systems, and organizational changes.
- Identify dependencies, risks, and implementation requirements. Analytics and Decision Support
- Conduct operational analyses to identify improvement opportunities.
- Build business cases supporting transformation initiatives.
- Develop executive-level presentations and recommendations
- Perform scenario modeling and impact assessments.
- Support benefits realization tracking and post-implementation measurement. Change Management and Implementation
- Support organizational readiness and change management activities.
- Assist with development of stakeholder engagement plans.
- Develop training and communication materials.
- Coordinate implementation activities across multiple stakeholders.
- Monitor adoption, risks, and implementation outcomes.
Typical Projects Organizational Design: Redesigning regional operating structures, future-state leadership models,span-of-control assessments, governance redesign initiatives. Operating Model Transformation: Service delivery model design, centralized vs decentralized operating assessments, shared services implementation, functional redesign initiatives. Growth and Scalability: New market expansion planning, multi-site growth readiness assessments, capacity planning frameworks, workforce model redesign. Technology and Digital Transformation: Workflow redesign around new technologies, automation and AI initiatives, enterprise system implementations, digital adoption programs. Operational Excellence: Enterprise process standardization, productivity improvement, cost optimization, cross-functional redesign projects.
Qualifications:
- Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Industrial Engineering, Operations Management, or related field.
- 3-7 years of experience in business transformation, management consulting, operations management, process improvement, strategic planning, or business analysis.
- Demonstrated experience managing cross-functional projects.
- Strong analytical and problem-solving skills.
- Advanced Microsoft Excel and PowerPoint capabilities.
- Excellent communication and presentation skills.
Preferred
- Healthcare industry experience.
- Lean Six Sigma certification.
- PMP certification.
- Experience supporting enterprise-scale change initiatives.
- Power BI or Tableau experience.
Core Competencies Strategic Thinking, Systems Thinking, Process Design, Change Leadership, Data-Driven Decision Making, Executive Communication, and Project Execution. Success Measures Delivery of transformation initiatives on time and within scope; adoption of future-state operating models; operational efficiencies achieved; stakeholder satisfaction; achievement of targeted business outcomes; and sustainability of implemented solutions. Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to reviewing your application and exploring the possibility of you joining our team!
